Oxfordshire County Council

Service Manager for Multi Agency Safeguarding Hub and Early help

The closing date is 27 August 2025

Job summary

This role will be partnership focussed as we explore to further improve our MASH (Multi Agency Safeguarding Hub) and further enhance partnerships within the Family First agenda and co-design with our children, young people and their families The Service Manager for MASH and Early Help has overall responsibility for the operational management of our Early Help, Locality Community Support Service LCSS and MASH teams. This role will be responsible for ensuring a consistent application of governing legislation and the Oxfordshire Partnerhsip Early Help and Prevention Strategy with specific responsibility for Family Hubs. This role will lead the operations of the Multi-Agency Safeguarding Hub (MASH) and Locality Community Support Service (LCSS), working closely with childrens social care teams and partner agencies. This role will provide leadership for and management of allocated resources to ensure and that Childrens Social Care Practice Standards and operating model of Family Safeguarding are delivered to achieve positive outcomes for children and their families. This role will manage the performance of the MASH, ensuring that a safe, effective and timely response is provided to children and families who need both additional and specialist services, or urgent safeguarding intervention. This role will be responsible for collaboration with partners to ensure that there is a common understanding of emerging needs/ local thresholds across the partnership, including support and challenge as required. This role will contribute to the operational management and strategic development of the Service as a member of the Childrens Services Management Team to be inspection ready and deputise for Assistant Directors as required.

Main duties of the job

ou will be an essential component in developing Oxfordshires approach to families first as well as developing our family hubs and continued promotion of early help and prevention across Oxfordshire. We are looking for an enthusiastic and passionate individual to join a dedicated group of service managers to provide impactful, child focussed support and interventions for our children and their families in Oxfordshire. Youll need a full driving licence and the flexibility to work countywide. The post requires a recognised social work qualification and registration with Social Work England.

About us

Oxfordshire childrens services is a family safeguarding authority dedicated to strength based working with our children and their families, underpinned by motivational interviewing, trauma informed and restorative practice. We received a good judgment in our last ILACS Ofsted inspection. Oxfordshire is a diverse county encompassing both market towns and rural landscapes, and it offers a wealth of historical sites, vibrant cultural events, and prestigious academic institutions. You will be working in an organisation that is free thinking, supportive, flexible, and helps people achieve their ambitions. We are not afraid to do things differently and our dynamic culture means this is a place where new ideas are embraced and innovation thrives.

Details

Date posted

05 August 2025

Pay scheme

Other

Salary

£61,605 to £64,925 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP47D1EA18

Job locations

Oxford

OX1 1ND


Job description

Job responsibilities

Help Shape the Future for Oxfordshires Children

About us

Oxfordshire childrens services is a family safeguarding authority dedicated to strength based working with our children and their families, underpinned by motivational interviewing, trauma informed and restorative practice.

We received a good judgment in our last ILACS Ofsted inspection.

Oxfordshire is a diverse county encompassing both market towns and rural landscapes, and it offers a wealth of historical sites, vibrant cultural events, and prestigious academic institutions. You will be working in an organisation that is free thinking, supportive, flexible, and helps people achieve their ambitions. We are not afraid to do things differently and our dynamic culture means this is a place where new ideas are embraced and innovation thrives.

About the role

We have implemented our Family Safeguarding Model across childrens services and are now developing our response to the social care reform and the Family First Government initiative.

This role will be partnership focussed as we explore to further improve our MASH (Multi Agency Safeguarding Hub) and further enhance partnerships within the Family First agenda and co-design with our children, young people and their families

The Service Manager for MASH and Early Help has overall responsibility for the operational management of our Early Help, Locality Community Support Service LCSS and MASH teams. This role will be responsible for ensuring a consistent application of governing legislation and the Oxfordshire Partnerhsip Early Help and Prevention Strategy with specific responsibility for Family Hubs.

This role will lead the operations of the Multi-Agency Safeguarding Hub (MASH) and Locality Community Support Service (LCSS), working closely with childrens social care teams and partner agencies.

This role will provide leadership for and management of allocated resources to ensure and that Childrens Social Care Practice Standards and operating model of Family Safeguarding are delivered to achieve positive outcomes for children and their families.

This role will manage the performance of the MASH, ensuring that a safe, effective and timely response is provided to children and families who need both additional and specialist services, or urgent safeguarding intervention.

This role will be responsible for collaboration with partners to ensure that there is a common understanding of emerging needs/ local thresholds across the partnership, including support and challenge as required.

This role will contribute to the operational management and strategic development of the Service as a member of the Childrens Services Management Team to be inspection ready and deputise for Assistant Directors as required.

This role will provide joint leadership of LCSS and MASH across partnership in order to promote. Early help and early intervention provide access to the right support at the right time to enable independence and reduced needs.

About you

You will be an essential component in developing Oxfordshires approach to families first as well as developing our family hubs and continued promotion of early help and prevention across Oxfordshire.

We are looking for an enthusiastic and passionate individual to join a dedicated group of service managers to provide impactful, child focussed support and interventions for our children and their families in Oxfordshire.

Youll need a full driving licence and the flexibility to work countywide.

The post requires a recognised social work qualification and registration with Social Work England.

You will have a proven track record in leading outcome focused services and demonstrating

For an informal discussion about the role please contact Delia Mann, Deputy Director for Countywide Services Delia.Mann@Oxfordshire.gov.uk

Our Rewards & Benefits

  • Relocation expenses of up to £8,000
  • A good to outstanding OFSTED rating
  • Regular training opportunities
  • A flexible, agile organisation
  • A generous local government pension scheme
  • 30 days annual leave plus bank holidays
  • Culture of flexible working
  • Technology to support agile working where role permits
  • Option to buy additional holiday
  • 24/7 access to Employee Assistance Programme including access to health and wellbeing support
  • Membership of the Local Government contributory pension scheme, with an employers contribution of up to 19.9%
  • Enhanced family friendly policies
  • Local and national discounts for shopping and travel
  • Great learning and development opportunities to support your ongoing development.

How to apply

To apply, you will need to complete an online application form. This includes a section asking you to explain how you meet the requirements of the job role and selection criteria, as specified in the job description. You may attach a cover letter and/or CV to your application form; however, it is not mandatory.

If you experience any difficulties whilst completing the application form, please contact the Recruitment Team using the Recruitment Application Enquiry Form on the Home Page.

Our commitment to:

Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to:

Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to:

Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to:

Flexible Working

We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

Follow us on Social Media

Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.

If you encounter any issues with the application system, please contact: Careers@Oxfordshire.gov.uk

Job description

Job responsibilities

Help Shape the Future for Oxfordshires Children

About us

Oxfordshire childrens services is a family safeguarding authority dedicated to strength based working with our children and their families, underpinned by motivational interviewing, trauma informed and restorative practice.

We received a good judgment in our last ILACS Ofsted inspection.

Oxfordshire is a diverse county encompassing both market towns and rural landscapes, and it offers a wealth of historical sites, vibrant cultural events, and prestigious academic institutions. You will be working in an organisation that is free thinking, supportive, flexible, and helps people achieve their ambitions. We are not afraid to do things differently and our dynamic culture means this is a place where new ideas are embraced and innovation thrives.

About the role

We have implemented our Family Safeguarding Model across childrens services and are now developing our response to the social care reform and the Family First Government initiative.

This role will be partnership focussed as we explore to further improve our MASH (Multi Agency Safeguarding Hub) and further enhance partnerships within the Family First agenda and co-design with our children, young people and their families

The Service Manager for MASH and Early Help has overall responsibility for the operational management of our Early Help, Locality Community Support Service LCSS and MASH teams. This role will be responsible for ensuring a consistent application of governing legislation and the Oxfordshire Partnerhsip Early Help and Prevention Strategy with specific responsibility for Family Hubs.

This role will lead the operations of the Multi-Agency Safeguarding Hub (MASH) and Locality Community Support Service (LCSS), working closely with childrens social care teams and partner agencies.

This role will provide leadership for and management of allocated resources to ensure and that Childrens Social Care Practice Standards and operating model of Family Safeguarding are delivered to achieve positive outcomes for children and their families.

This role will manage the performance of the MASH, ensuring that a safe, effective and timely response is provided to children and families who need both additional and specialist services, or urgent safeguarding intervention.

This role will be responsible for collaboration with partners to ensure that there is a common understanding of emerging needs/ local thresholds across the partnership, including support and challenge as required.

This role will contribute to the operational management and strategic development of the Service as a member of the Childrens Services Management Team to be inspection ready and deputise for Assistant Directors as required.

This role will provide joint leadership of LCSS and MASH across partnership in order to promote. Early help and early intervention provide access to the right support at the right time to enable independence and reduced needs.

About you

You will be an essential component in developing Oxfordshires approach to families first as well as developing our family hubs and continued promotion of early help and prevention across Oxfordshire.

We are looking for an enthusiastic and passionate individual to join a dedicated group of service managers to provide impactful, child focussed support and interventions for our children and their families in Oxfordshire.

Youll need a full driving licence and the flexibility to work countywide.

The post requires a recognised social work qualification and registration with Social Work England.

You will have a proven track record in leading outcome focused services and demonstrating

For an informal discussion about the role please contact Delia Mann, Deputy Director for Countywide Services Delia.Mann@Oxfordshire.gov.uk

Our Rewards & Benefits

  • Relocation expenses of up to £8,000
  • A good to outstanding OFSTED rating
  • Regular training opportunities
  • A flexible, agile organisation
  • A generous local government pension scheme
  • 30 days annual leave plus bank holidays
  • Culture of flexible working
  • Technology to support agile working where role permits
  • Option to buy additional holiday
  • 24/7 access to Employee Assistance Programme including access to health and wellbeing support
  • Membership of the Local Government contributory pension scheme, with an employers contribution of up to 19.9%
  • Enhanced family friendly policies
  • Local and national discounts for shopping and travel
  • Great learning and development opportunities to support your ongoing development.

How to apply

To apply, you will need to complete an online application form. This includes a section asking you to explain how you meet the requirements of the job role and selection criteria, as specified in the job description. You may attach a cover letter and/or CV to your application form; however, it is not mandatory.

If you experience any difficulties whilst completing the application form, please contact the Recruitment Team using the Recruitment Application Enquiry Form on the Home Page.

Our commitment to:

Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to:

Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to:

Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to:

Flexible Working

We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

Follow us on Social Media

Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.

If you encounter any issues with the application system, please contact: Careers@Oxfordshire.gov.uk

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxfordshire County Council

Address

Oxford

OX1 1ND


Employer's website

https://www.oxfordshire.gov.uk/ (Opens in a new tab)


Employer details

Employer name

Oxfordshire County Council

Address

Oxford

OX1 1ND


Employer's website

https://www.oxfordshire.gov.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Sandra Benaite

VP47D1EA18.1286@vacancyposter.com

01865816000

Details

Date posted

05 August 2025

Pay scheme

Other

Salary

£61,605 to £64,925 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP47D1EA18

Job locations

Oxford

OX1 1ND


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