Lincolnshire County Council

Community Care Officer Level 2 - OT Service Duty Team

The closing date is 12 October 2025

Job summary

To work as directed by a supervisor (eg. Social Worker, Nurse, Occupational Therapist, Advanced Practitioner or Lead Professional) with people who may require care and support to identify needs, strengths and outcomes and provide a range of services to support people to manage their needs and maximise their independence. Managing a supervised caseload, you will work in a strengths-based way to achieve positive outcomes for people, ensuring people are as safe as possible and adult safeguarding concerns are addressed promptly.

Main duties of the job

  • To work within the policies, practices of the Adult Care and Community Wellbeing Directorate to prescribed standards and to participate in learning and development as required to ensure Continuous Professional Development.
  • Hold and manage a caseload of service users with a higher level of need. This will include the identification of people and the provision of information and advice. Including a potential for a complex response assessment of the persons and carers need, commissioning follow on care, monitoring and review, amending as required. Operating within budget framework set by the Directorate and managed by the Lead Practitioner.
  • Provide support to Qualified Social Workers / therapists/ nurses as required in line with the service roles and responsibilities.
  • Other duties as specified on the job description.

About us

Lincolnshire County Council, is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.

We will view you as an integral member of our community and recognise that your well-being is paramount. To show our appreciation, weve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work-life balance.

From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.

We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employee and for the people of Lincolnshire.

People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through your everyday tasks, through hands-on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.

Details

Date posted

26 September 2025

Pay scheme

Other

Salary

£32,597 to £35,412 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0067-LCC-1425

Job locations

Lincolnshire County Council

Newland

Lincoln

LN1 1YL


Job description

Job responsibilities

To work within the policies, practices of the Adult Care and Community Wellbeing Directorate to prescribed standards and to participate in learning and development as required to ensure Continuous Professional Development.

Hold and manage a caseload of service users with a higher level of need. This will include the identification of people and the provision of information and advice. Including a potential for a complex response assessment of the persons and carers need, commissioning follow on care, monitoring and review, amending as required. Operating within budget framework set by the Directorate and managed by the Lead Practitioner.

Provide support to Qualified Social Workers / therapists/ nurses as required in line with the service roles and responsibilities.

Contribute, co-operate and work in partnership with other agencies to ensure people are safe and protected and to maximize the outcomes for people.

To provide a range of equipment, arrange minor adaptation work and to teach alternative techniques to overcome the effects of disability on independent living where appropriate.

Understand the value and usefulness of performance information and uses data to monitor service user progress and the teams overall performance.

When appropriate represent the Directorate at multi-agency meetings. Share written / verbal information to both internal and external parties in line with Directorate policies and procedures and legal requirements.

To undertake assessment of needs including any non-social care requirements such as health care or housing to enable planning, design and recording care packages in agreement with people, carers and other agencies within available resources and budgetary constraints.

Develop care packages to include the design of individually tailored care packages for people in consultation with identified carers/ families.

To work as a team member within the multi-disciplinary context and to develop professional working relationships with other agencies including Health Care Services, Housing Authorities and Voluntary and Independent Sector Services.

Job description

Job responsibilities

To work within the policies, practices of the Adult Care and Community Wellbeing Directorate to prescribed standards and to participate in learning and development as required to ensure Continuous Professional Development.

Hold and manage a caseload of service users with a higher level of need. This will include the identification of people and the provision of information and advice. Including a potential for a complex response assessment of the persons and carers need, commissioning follow on care, monitoring and review, amending as required. Operating within budget framework set by the Directorate and managed by the Lead Practitioner.

Provide support to Qualified Social Workers / therapists/ nurses as required in line with the service roles and responsibilities.

Contribute, co-operate and work in partnership with other agencies to ensure people are safe and protected and to maximize the outcomes for people.

To provide a range of equipment, arrange minor adaptation work and to teach alternative techniques to overcome the effects of disability on independent living where appropriate.

Understand the value and usefulness of performance information and uses data to monitor service user progress and the teams overall performance.

When appropriate represent the Directorate at multi-agency meetings. Share written / verbal information to both internal and external parties in line with Directorate policies and procedures and legal requirements.

To undertake assessment of needs including any non-social care requirements such as health care or housing to enable planning, design and recording care packages in agreement with people, carers and other agencies within available resources and budgetary constraints.

Develop care packages to include the design of individually tailored care packages for people in consultation with identified carers/ families.

To work as a team member within the multi-disciplinary context and to develop professional working relationships with other agencies including Health Care Services, Housing Authorities and Voluntary and Independent Sector Services.

Person Specification

Qualifications

Essential

  • Good standard of general education with a minimum of 4 GCSE passes at
  • Grade C or above or equivalent including English and Math's

Experience

Essential

  • Experience of work with families and networks to support people to achieve their identified outcomes.
  • Experience of working in partnership with other agencies and professionals effectively.

Desirable

  • Experience of working in a strengths based practice model to promote
  • independence.
  • Experience of identifying needs and tailoring care and support to address needs.

Knowledge

Essential

  • Knowledge of legislation relevant to the provision of health and social care
  • Understanding of risk and the experience of developing solutions to manage identified risks
  • Ability to manage conflicting priorities under guidance
  • Understanding need for confidentiality.
  • Understanding of rights of service users and carers.
  • Good interpersonal and communication skills
  • Knowledge of the resources and responsibilities of other agencies Knowledge of financial assessment and charging processes
  • Knowledge of welfare benefits
Person Specification

Qualifications

Essential

  • Good standard of general education with a minimum of 4 GCSE passes at
  • Grade C or above or equivalent including English and Math's

Experience

Essential

  • Experience of work with families and networks to support people to achieve their identified outcomes.
  • Experience of working in partnership with other agencies and professionals effectively.

Desirable

  • Experience of working in a strengths based practice model to promote
  • independence.
  • Experience of identifying needs and tailoring care and support to address needs.

Knowledge

Essential

  • Knowledge of legislation relevant to the provision of health and social care
  • Understanding of risk and the experience of developing solutions to manage identified risks
  • Ability to manage conflicting priorities under guidance
  • Understanding need for confidentiality.
  • Understanding of rights of service users and carers.
  • Good interpersonal and communication skills
  • Knowledge of the resources and responsibilities of other agencies Knowledge of financial assessment and charging processes
  • Knowledge of welfare benefits

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire County Council

Address

Lincolnshire County Council

Newland

Lincoln

LN1 1YL


Employer's website

https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)


Employer details

Employer name

Lincolnshire County Council

Address

Lincolnshire County Council

Newland

Lincoln

LN1 1YL


Employer's website

https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

26 September 2025

Pay scheme

Other

Salary

£32,597 to £35,412 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0067-LCC-1425

Job locations

Lincolnshire County Council

Newland

Lincoln

LN1 1YL


Supporting documents

Privacy notice

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