Lincolnshire County Council

Community Care Officer

The closing date is 12 October 2025

Job summary

30 hours per week with 15% Attraction & Retention Payment (secured until March 2026)!

Are you someone who enjoys working with people, solving problems, and making a real difference to lives every day? Do you want to join a team that works hard, supports each other, and finds time for a laugh along the way?

If that sounds like you, wed love you to join ourAdult Care & Community Wellbeing teamatPilgrim Boston Hospital.

About the team

Were a close-knit, friendly group of Social Workers, Community Care Officers, and health colleagues who worktogethertosupportpatients and families during hospital stays and beyond.We know hospital life canfeelfast-paced, but in our team youll always findsupport, encouragement, and a good sense of humour to get us through the busy days.

We dont just work alongside each other wereallywork as a team.Weshareideas, celebrate wins (big and small), and believe that kindness andcollaborationare just as important as professional skills.

Main duties of the job

What youll do

As aCommunity Care Officer, youll:

  • Work with people and families to understand their needs, strengths and goals.
  • Develop care plans and solutions that promote independence and safety.
  • Work closely with Social Workers, therapists, housing and health colleagues to get the best outcomes.
  • Be part of a team that makes sure patients leave hospital with the right support in place.

Join us for:

  • A15% Attraction & Retention Bonussecured untilMarch 2026 recognition of the value you bring.
  • A supportive hospital team.
  • Opportunities to learn, grow, and develop your skills with ongoing training.
  • The chance to work in a role thats challenging, rewarding, and makes a genuine difference.
  • A team that works hard but also knows the importance of good coffee, cake, and celebrating each others successes.

About you

Were looking for someone who:

  • Brings compassion, communication skills, and common sense in equal measure
  • Has experience of supporting people in a way that promotes independence.
  • Can work well under pressure while keeping the person at the heart of everything
  • Wants to be part of a team that values people as much as outcomes

About us

Lincolnshire County Council, is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.

We will view you as an integral member of our community and recognise that your well-being is paramount. To show our appreciation, weve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work-life balance.

From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.

We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employee and for the people of Lincolnshire.

People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through your everyday tasks, through hands-on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.

Details

Date posted

18 September 2025

Pay scheme

Other

Salary

£26,078 to £28,330 a year + 15% Attraction and Retention Payment (until March 2026)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

F0067-LCC-1325

Job locations

Pilgrim Hospital

Sibsey Road

Boston

Lincolnshire

PE21 9QS


Job description

Job responsibilities

To work within the policies, practices of the Adult Care and Community Wellbeing Directorate to prescribed standards and to participate in learning and development as required to ensure Continuous Professional Development.

Hold and manage a caseload of service users with a higher level of need. This will include the identification of people and the provision of information and advice. Including a potential for a complex response assessment of the persons and carers need, commissioning follow on care, monitoring and review, amending as required. Operating within budget framework set by the Directorate and managed by the Lead Practitioner.

Provide support to Qualified Social Workers / therapists/ nurses as required in line with the service roles and responsibilities.

Contribute, co-operate and work in partnership with other agencies to ensure people are safe and protected and to maximize the outcomes for people.

To provide a range of equipment, arrange minor adaptation work and to teach alternative techniques to overcome the effects of disability on independent living where appropriate.

Understand the value and usefulness of performance information and uses data to monitor service user progress and the teams overall performance.

When appropriate represent the Directorate at multi-agency meetings. Share written / verbal information to both internal and external parties in line with Directorate policies and procedures and legal requirements.

To undertake assessment of needs including any non-social care requirements such as health care or housing to enable planning, design and recording care packages in agreement with people, carers and other agencies within available resources and budgetary constraints.

Develop care packages to include the design of individually tailored care packages for people in consultation with identified carers/ families.

To work as a team member within the multi-disciplinary context and to develop professional working relationships with other agencies including Health Care Services, Housing Authorities and Voluntary and Independent Sector Services.

Job description

Job responsibilities

To work within the policies, practices of the Adult Care and Community Wellbeing Directorate to prescribed standards and to participate in learning and development as required to ensure Continuous Professional Development.

Hold and manage a caseload of service users with a higher level of need. This will include the identification of people and the provision of information and advice. Including a potential for a complex response assessment of the persons and carers need, commissioning follow on care, monitoring and review, amending as required. Operating within budget framework set by the Directorate and managed by the Lead Practitioner.

Provide support to Qualified Social Workers / therapists/ nurses as required in line with the service roles and responsibilities.

Contribute, co-operate and work in partnership with other agencies to ensure people are safe and protected and to maximize the outcomes for people.

To provide a range of equipment, arrange minor adaptation work and to teach alternative techniques to overcome the effects of disability on independent living where appropriate.

Understand the value and usefulness of performance information and uses data to monitor service user progress and the teams overall performance.

When appropriate represent the Directorate at multi-agency meetings. Share written / verbal information to both internal and external parties in line with Directorate policies and procedures and legal requirements.

To undertake assessment of needs including any non-social care requirements such as health care or housing to enable planning, design and recording care packages in agreement with people, carers and other agencies within available resources and budgetary constraints.

Develop care packages to include the design of individually tailored care packages for people in consultation with identified carers/ families.

To work as a team member within the multi-disciplinary context and to develop professional working relationships with other agencies including Health Care Services, Housing Authorities and Voluntary and Independent Sector Services.

Person Specification

Qualifications

Essential

  • Good standard of general education with a minimum of 4 GCSE passes at
  • Grade C or above or equivalent including English and Math's

Experience

Essential

  • Experience of work with families and networks to support people to achieve their identified outcomes.
  • Experience of working in partnership with other agencies and professionals effectively.

Desirable

  • Experience of working in a strengths based practice model to promote
  • independence.
  • Experience of identifying needs and tailoring care and support to address needs.

Knowledge

Essential

  • Knowledge of legislation relevant to the provision of health and social care
  • Understanding of risk and the experience of developing solutions to manage identified risks
  • Ability to manage conflicting priorities under guidance
  • Understanding need for confidentiality.
  • Understanding of rights of service users and carers.
  • Good interpersonal and communication skills
  • Knowledge of the resources and responsibilities of other agencies Knowledge of financial assessment and charging processes
  • Knowledge of welfare benefits
Person Specification

Qualifications

Essential

  • Good standard of general education with a minimum of 4 GCSE passes at
  • Grade C or above or equivalent including English and Math's

Experience

Essential

  • Experience of work with families and networks to support people to achieve their identified outcomes.
  • Experience of working in partnership with other agencies and professionals effectively.

Desirable

  • Experience of working in a strengths based practice model to promote
  • independence.
  • Experience of identifying needs and tailoring care and support to address needs.

Knowledge

Essential

  • Knowledge of legislation relevant to the provision of health and social care
  • Understanding of risk and the experience of developing solutions to manage identified risks
  • Ability to manage conflicting priorities under guidance
  • Understanding need for confidentiality.
  • Understanding of rights of service users and carers.
  • Good interpersonal and communication skills
  • Knowledge of the resources and responsibilities of other agencies Knowledge of financial assessment and charging processes
  • Knowledge of welfare benefits

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire County Council

Address

Pilgrim Hospital

Sibsey Road

Boston

Lincolnshire

PE21 9QS


Employer's website

https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)


Employer details

Employer name

Lincolnshire County Council

Address

Pilgrim Hospital

Sibsey Road

Boston

Lincolnshire

PE21 9QS


Employer's website

https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

18 September 2025

Pay scheme

Other

Salary

£26,078 to £28,330 a year + 15% Attraction and Retention Payment (until March 2026)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

F0067-LCC-1325

Job locations

Pilgrim Hospital

Sibsey Road

Boston

Lincolnshire

PE21 9QS


Supporting documents

Privacy notice

Lincolnshire County Council's privacy notice (opens in a new tab)