Job summary
At Swindon Borough Council, we want our
town to be the best it can be. Our ambitious vision is supported by realistic
transformation programmes, with the people of Swindon at their heart. Because
thats who were doing it for the communities and businesses that make our
town great. As part of the Council, youll support a friendly local authority
making decisions with real impact. Its all for better public services. Better
processes. And a better quality of life, for everyone. Join us, and Swindon
will be better with you.
We are
seeking a Deputy Manager to work in a multi-diverse service, which will cover
Adults with Physical, Mental health and Learning Disabilities.
Main duties of the job
You will
support the Registered Operational Manager to develop the service ensuring that
it provides services that are working on strength-based outcomes to meet the
need of the service user and ensuring they are working alongside an active
person centred support plan using all in house services to their potential.
As our
Deputy Manager, you will lead by example ensuring Swindon borough council
provide a Good Service under the CCQ regulations while also promoting Swindon
Borough Council pledges detailed in the role profile.
About us
For Swindon to thrive
in the future, we need to lay the foundations now. Its why our regeneration
and transformation programmes are already underway. So, youll be joining us at
an exciting time on our journey. Well look to you to share your knowledge, influence
decisions and drive real, positive change. With your contributions, well
achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And
youll be proud to say it was made better with you.
Our current benefits include:
Flexible working
27-33 days plus bank
holidays dependent on NHS service
A career average revalued earnings (CARE) pension scheme
Purchase of annual leave
Leisure
and Legal Services discounts
Eating Out, Shopping and Entertainment discounts
Candidates must be fluent in the English language
(as a requirement of Part 7 of the Immigration Act for the effective
performance of a customer-facing role).
Please note Swindon Borough Council terms and
conditions apply to this role.
Job description
Job responsibilities
PLEASE SEE FULL ROLE PROFILE
The Deputy management of the In-House regulated services, staff and assets and the provision and co-ordination of relevant and appropriate services to the assessed needs of service users and their carers.
Assist in the development, restructure and management of the service in accordance with the policies and procedures of Swindon Borough Council.
In managing the services, the Deputy Manager, will work with Registered Operational Manager and other appropriate stakeholders, to co-ordinate and develop the service, to meet the needs of the services.
- To lead, direct, supervise and support staff working within Swindon Boroughs Multi site In-House services and providing a user led service, which can respond flexibly to the assessed needs of service users and their carers.
- In absence of the Registered Operational Manager, the Deputy Manager would be required to work in partnership with the Building Independence Service Lead for Regulated Services.
- To co-ordinate all, admissions, discharges and assessments through the in-house service in consultation with other professionals.
- To co-ordinate and support service users through transition period of their lives.
- To monitor, review and report on the quality of services provided by staff in the services, by undertaking regular 121s, supervisions, liaising with other professionals through transition, reviews and appraisals, including customer surveys.
- To support the Registered Operational Manager in service development and procedures with in the services, in consultation with other Stakeholders, for outcome focused, person-centered support plans.
- To co-ordinate and delegate daily meaningful activity programmes. Including transport arrangements when required.
- To audit and monitor all documentations in line with CQC regulations.
- To assist service users with personal care, as and when required.
- To lead and develop diverse services from low level support, basic care management to high complex level support which could include behavioural or health interventions.
- To help analysis and reduce care packages by developing an outcome focus support with measurable goals.
- Responsible for ordering and organising temporary staff to cover shifts as and when appropriate.
- To be community based focused to support services users to become independent in daily living.
Job description
Job responsibilities
PLEASE SEE FULL ROLE PROFILE
The Deputy management of the In-House regulated services, staff and assets and the provision and co-ordination of relevant and appropriate services to the assessed needs of service users and their carers.
Assist in the development, restructure and management of the service in accordance with the policies and procedures of Swindon Borough Council.
In managing the services, the Deputy Manager, will work with Registered Operational Manager and other appropriate stakeholders, to co-ordinate and develop the service, to meet the needs of the services.
- To lead, direct, supervise and support staff working within Swindon Boroughs Multi site In-House services and providing a user led service, which can respond flexibly to the assessed needs of service users and their carers.
- In absence of the Registered Operational Manager, the Deputy Manager would be required to work in partnership with the Building Independence Service Lead for Regulated Services.
- To co-ordinate all, admissions, discharges and assessments through the in-house service in consultation with other professionals.
- To co-ordinate and support service users through transition period of their lives.
- To monitor, review and report on the quality of services provided by staff in the services, by undertaking regular 121s, supervisions, liaising with other professionals through transition, reviews and appraisals, including customer surveys.
- To support the Registered Operational Manager in service development and procedures with in the services, in consultation with other Stakeholders, for outcome focused, person-centered support plans.
- To co-ordinate and delegate daily meaningful activity programmes. Including transport arrangements when required.
- To audit and monitor all documentations in line with CQC regulations.
- To assist service users with personal care, as and when required.
- To lead and develop diverse services from low level support, basic care management to high complex level support which could include behavioural or health interventions.
- To help analysis and reduce care packages by developing an outcome focus support with measurable goals.
- Responsible for ordering and organising temporary staff to cover shifts as and when appropriate.
- To be community based focused to support services users to become independent in daily living.
Person Specification
Qualifications
Essential
- PLEASE SEE FULL ROLE PROFILE
- QCF level 3/4 or equivalent or working towards Level 3/4 of QCF or compensatory experience in care management.
- Experience within the social care framework.
- Knowledge of the issues affecting vulnerable people.
- Knowledge of anti-discriminatory practice.
- An in-depth knowledge of Health & Safety regulations.
- To participate in training programmes.
- Understanding of the need to keep within professional boundaries, team working and experience in management.
Experience
Essential
- PLEASE SEE FULL ROLE PROFILE
- Management experience within health and social care.
- Strong knowledge and understanding of the physical, social, emotional and special needs of Adults and their carers including associated issues of mental health and disabilities.
- Significant level of knowledge and understanding of the legislative framework and statutory guidance for the provision of Adults.
- Experience of Managing a large and diverse staff group.
- Experience of Budget management and monitoring.
- To participate in Swindon Borough Council training programmes and the management development programme.
- To maintain relationships with other professionals, outside agencies, voluntary or private sector
- An in-depth knowledge of Health & Safety regulations.
- Understanding of the need to keep within professional boundaries, team working and experience in management.
- Understanding and thorough Knowledge of the standards set out by CQC
Person Specification
Qualifications
Essential
- PLEASE SEE FULL ROLE PROFILE
- QCF level 3/4 or equivalent or working towards Level 3/4 of QCF or compensatory experience in care management.
- Experience within the social care framework.
- Knowledge of the issues affecting vulnerable people.
- Knowledge of anti-discriminatory practice.
- An in-depth knowledge of Health & Safety regulations.
- To participate in training programmes.
- Understanding of the need to keep within professional boundaries, team working and experience in management.
Experience
Essential
- PLEASE SEE FULL ROLE PROFILE
- Management experience within health and social care.
- Strong knowledge and understanding of the physical, social, emotional and special needs of Adults and their carers including associated issues of mental health and disabilities.
- Significant level of knowledge and understanding of the legislative framework and statutory guidance for the provision of Adults.
- Experience of Managing a large and diverse staff group.
- Experience of Budget management and monitoring.
- To participate in Swindon Borough Council training programmes and the management development programme.
- To maintain relationships with other professionals, outside agencies, voluntary or private sector
- An in-depth knowledge of Health & Safety regulations.
- Understanding of the need to keep within professional boundaries, team working and experience in management.
- Understanding and thorough Knowledge of the standards set out by CQC
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
