West Sussex County Council

Assistant Care Manager

Information:

This job is now closed

Job summary

Thisis a great opportunity to join us as an Assistant Care Managerin the friendlyWorthing Hospital Social Work Teamthat prides itself on their supportive culture.

Stacey, anAssistant Care Manager in the team, says"I enjoy working as an ACM as it is an opportunity to work within the social care sector - helping people with varying needs, supporting them to meet their outcomes and striving to make a difference. I really enjoy working in the team because of the wealth of experience my colleagues hold and the supportive nature of every member of staff"

Main duties of the job

Salary: £25,409 to £27,852

Contract type: Permanent1 X Full time 37 hours per week; 1 X 30 hours per week

Locations: Worthing Area

Our Assistant Care Managers have a really supportive working environment and inductions are well planned with help from across the team.

You will be working across the Acute ward, A&E, Community Hospitals, and assessing people in their own homes; providing advice and guidance to those people who access or need the service.. As well as assessing you will be completing plans, implementing and monitoring care packages, although there is a focus on short term support you will also be carrying out reviews for long term support. To be successful in this role you will need to use your initiative and demonstrate personal resilience as you could have exposure to challenging behaviours from people who access or need the service.

An important part of the role is accurate records of all of the amazing work you have undertaken, and produce reports and correspondence for a variety of audiences including meetings, conferences, court, panels and other agencies.

You will receive regular, supportive and reflective supervision from senior social work colleagues, but you will also need to use your own initiative where appropriate. There would be some requirement to work flexibly, and to travel throughout the county.

About us

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. This is a great opportunity to join us as an Assistant Care Manager in friendly Worthing Hospital Social Work Team that prides itself on their supportive culture. There are 25 members in the Worthing Hospital Social Work Team so whether it's in person, on the phone or even in the chat group there is always someone on hand to help.

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

In addition to working within a great team and a brilliant opportunity you will receive:

  • A competitive salary
  • A generous pension scheme
  • Training and development opportunities, including coaching and mentoring
  • Flexible working
  • A range of discounts giving our staff access to hundreds of offers with the opportunity to save over £1,000 (Including: Argos, Samsung, Asos, B&Q and many more)
  • Free access to employee assistance programmes
  • Discounted membership at selected local sports and fitness centres
  • A range of commuting and business travel discounts and initiatives

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on ourRewards and Benefitspage.

Details

Date posted

03 October 2023

Pay scheme

Other

Salary

£25,409 to £27,852 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0052-CAFHE04289

Job locations

West Sussex County Council

County Hall

West Street

Chichester

West Sussex

PO19 1RG


Lyndhurst Road

Worthing

West Sussex

BN112DH


Job description

Job responsibilities

With reference to the senior professional or team manager as appropriate, provide a social work support service to those people who access or need the service to include assessment, planning and review of care packages. The post holder is expected to work within organisational, policy and legislative requirements.

  • Manage a caseload under regular supervision, writing reports and taking a person centred approach to preparation and monitoring of plans. Work with and encourage the participation of family, carers and/or advocates.
  • Work with individuals, families, carers, groups and communities to assess their needs and circumstances, implementing the packages and evaluate/monitor progress considering best value care package options.
  • Undertake complex pieces of work relating to individual cases under appropriate supervision. Assess needs, risks and options taking into account legal and other requirements. Work effectively in partnership with other staff and voluntary agencies.
  • Develop a good knowledge of all relevant services in the area and establish effective working relationships with service providers within the statutory, private and voluntary sectors.
  • Provide advice and guidance to those people who access or need the service. This may include participating in a helpdesk/duty system under guidance.

Job description

Job responsibilities

With reference to the senior professional or team manager as appropriate, provide a social work support service to those people who access or need the service to include assessment, planning and review of care packages. The post holder is expected to work within organisational, policy and legislative requirements.

  • Manage a caseload under regular supervision, writing reports and taking a person centred approach to preparation and monitoring of plans. Work with and encourage the participation of family, carers and/or advocates.
  • Work with individuals, families, carers, groups and communities to assess their needs and circumstances, implementing the packages and evaluate/monitor progress considering best value care package options.
  • Undertake complex pieces of work relating to individual cases under appropriate supervision. Assess needs, risks and options taking into account legal and other requirements. Work effectively in partnership with other staff and voluntary agencies.
  • Develop a good knowledge of all relevant services in the area and establish effective working relationships with service providers within the statutory, private and voluntary sectors.
  • Provide advice and guidance to those people who access or need the service. This may include participating in a helpdesk/duty system under guidance.

Person Specification

Qualifications

Essential

  • Qualifications and/or experience:
  • GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
  • NVQ Level 3 in Care. Desirable

Experience

Essential

  • Experience of providing support/working with people in a Social Care environment.
  • Experience of forming effective working relationships within a multi-agency setting.
  • An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.
  • Experience of applying relevant legislation, policies and procedures to individual pieces of work.

Key Skills

Essential

  • Key Skills:
  • (These will be used as the shortlisting criteria)
  • Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
  • Ability to work independently and as part of a team, working under pressure and to tight deadlines.
  • Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
  • Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.
  • Sound and accurate IT and keyboard skills.
  • Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.
Person Specification

Qualifications

Essential

  • Qualifications and/or experience:
  • GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
  • NVQ Level 3 in Care. Desirable

Experience

Essential

  • Experience of providing support/working with people in a Social Care environment.
  • Experience of forming effective working relationships within a multi-agency setting.
  • An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.
  • Experience of applying relevant legislation, policies and procedures to individual pieces of work.

Key Skills

Essential

  • Key Skills:
  • (These will be used as the shortlisting criteria)
  • Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
  • Ability to work independently and as part of a team, working under pressure and to tight deadlines.
  • Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
  • Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.
  • Sound and accurate IT and keyboard skills.
  • Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Sussex County Council

Address

West Sussex County Council

County Hall

West Street

Chichester

West Sussex

PO19 1RG


Employer's website

https://www.westsussex.gov.uk/ (Opens in a new tab)


Employer details

Employer name

West Sussex County Council

Address

West Sussex County Council

County Hall

West Street

Chichester

West Sussex

PO19 1RG


Employer's website

https://www.westsussex.gov.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Anna Perry

anna.perry@westsussex.gov.uk

Details

Date posted

03 October 2023

Pay scheme

Other

Salary

£25,409 to £27,852 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0052-CAFHE04289

Job locations

West Sussex County Council

County Hall

West Street

Chichester

West Sussex

PO19 1RG


Lyndhurst Road

Worthing

West Sussex

BN112DH


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