Job responsibilities
Specific duties and responsibilities include:
Be the lead professional on complex and large-scale commissioning programmes to support
the delivery of business priorities, providing expert advice and guidance, ensuring a holistic
approach is taken to deliver the desired outcomes. This will involve going through the full
commissioning cycle overseeing the planning, analysis, development, implementation and
monitoring of relevant programmes of work, ensuring they are delivered in accordance with
the required outcomes, performance targets, and measurable savings which will include the
effective management of risk.
Day-to-day management of resources required to deliver the programme. This may involve
matrix managing a project team, including colleagues from within the service/business area
as well as from external groups or organisations.
Responsibility for delivering good performance and providing a high-quality service and
meeting Key Performance Indicators (KPIs) set by the senior leadership team.
Responsible for having clear oversight of your programmes/projects in order to provide the
senior leadership team with regular insight and updates.
Coach, mentor and give direction to Commissioning Officers, Brokerage Officers and
apprentices contributing towards their professional development e.g., through disseminating
good practice, lessons learned reviews and reviewing approaches to programme
management.
Working with services and partners to resolve complex issues, using specialist knowledge
and analysis make recommendations and implement changes to deliver specialist solutions
which enhance the quality and efficiency of the experience for service and customers.
Under the direction of the service manager, support the setting of quality standards. Lead on
the monitoring and compliance of contracts to ensure the successful delivery of the service.
As a technical expert, lead on the evaluation of tenders, ensuring providers can meet the
organisations criteria and provides the best value for money.
Consider the future needs of the service and provide recommendations to the service
manager, maintaining an awareness of emerging developments across commissioning,
understanding impacts on current and future plans.
Developing strong working relationships with other relevant services including Operational
teams and Legal services alongside relevant stakeholders to ensure the programme is
strategically aligned, well-designed, and delivered to expectations to ensure the need of
customers in Wiltshire are met.
To develop and maintain productive and positive relationships with providers and engage with
the market regularly.
Develop and maintain strong professional knowledge and understanding of relevant
legislation to support the implementation of National Policy guidance and associated
commissioning guidance, to make appropriate decisions within the project or programme
being led.
OS13-2720 Commissioning Lead Aug 24 Page 5 of 9
Work in partnership with other agencies to share the learning and good practice and
maximise opportunities for collaborative commissioning. Using knowledge and experience to
decision making in the development of integrated and whole system pathways being
developed.
Support the Service Managers to identify the connections between programmes ensuring a
holistic approach is taken to Commissioning.
Use creative problem solving to identify solutions to risks and issues raised. This may include
responding to service critical issues and providing proactive resolution e.g. provider failure or
capacity issues which will impact on service delivery directly and therefore the reputation of
the council.
To research and manage information to provide reports to senior managers for example new
funding proposals, or cabinet papers.
Promote the effective involvement of service users and their carers and non-statutory
organisations in the planning, development and evaluation of services, to contribute to the
public involvement agenda of the council and other partner organisations.
Support the delivery of the commissioning strategy to support Wiltshire Council (and Wiltshire
Clinical Commissioning Group where relevant) achieve their strategic and overarching
objectives.
Ensure that all commissioning activity is carried out in accordance with legislation, national
guidelines, Wiltshire Clinical Commissioning Group and Wiltshire Councils policy and
procedures and is applied using the principles of good practice including ethics and probity
and take account of safeguarding policy and standards.
Maintain a strong understanding of safeguarding, recognising safeguarding concerns and
escalating these to service manager.
