Social Worker

Job responsibilities

To undertake social work/ social care assessment with customers who are in hospital. To plan for the provision of support and/ or services with customers in order to assist them meet their outcomes and to live as independently as possible fulfilling their individual potential. To support carers to continue in their role.

To deliver this service in accordance with the statutory responsibilities as set out within NHS & Social Care Legislation; and the eligibility criteria for the service as agreed by Wiltshire Council.

To ensure that the primary responsibility of safeguarding vulnerable adults is delivered in accordance with the law and local policy and guidance.

To provide professional supervision and support to Customer Coordinators working within the same team.

To uphold standards of practice for Social Workers as registered with Social Work England and in accordance with the Social Work England Codes.

Specific duties and responsibilities include:

To undertake person-centred social work/assessment (including Mental Capacity Assessments) with customers and to plan for the provision of support and/ or services with customers in order to assist them meet their outcomes and to live as independently as possible fulfilling their individual potential. To ensure accurate and timely recording of all information/assessment activity onto the Social Care records database in accordance with work targets set by the Team Manager and Supervisor.

To have a well-developed understanding of assessment and the management of risks for individuals and to be able to apply Council policy and support customers to manage risk appropriately. To identify where vulnerable adults may be at risk and to act in accordance with the Departments safeguarding policies and procedures.

To gather sufficient information about customers in order to be able to accurately assess their needs against eligibility criteria. To ensure that local knowledge about universally available services is up to date including what is available within the voluntary and community sector, as well as the Departments commissioned and contracted services and to signpost/advocate for customers accordingly.

To ensure that Council corporate and departmental Policies and Procedures are followed at all times.

To participate in Hospital Duty Rota enabling access to services to work effectively, making decisions about risk, eligibility and priority with the support of senior members of the team.

To work as part of a multi-disciplinary team, with health and social care colleagues to ensure effective communication / information sharing and to support assessment / decision making process.

To contribute proactively to the effective working of the team with positive attitude, by sharing knowledge, offering advice and support and by preparedness to be involved in the development of services.

To fully engage and prepare for own supervision and appraisal through self-evaluation, ensuring that continual professional development is evidenced.

To be an ambassador for the Council and the department at all times, always representing the Council positively, professionally and appropriately at meetings with customers, external partners and agencies.

Qualifications

Essential

• Qualified Social Worker
• Up-to-date knowledge of relevant legislation and guidance in relation to working with, and the
• safeguarding of, vulnerable adults.
• Registered with Social Work England.
• Knowledge and understanding of Health & Social Care legislation and wider policy context
• Well-developed interpersonal skills and ability to effectively communicate with people in a variety of
• ways and levels.
• Ability to utilise a range of Microsoft and Electronic Social Care record software
• A self-starter, well organised person who is passionate about delivery of high quality customercentred services.
• Ability to work with others in a developmental way
• Must be able to write clear, complex and accurate reports
• Evidence of appropriate work experience and reflective learning from placement experience whilst
• qualifying as a Social Worker and of appropriate professional and personal development relevant to
• length of post-qualifying experience
• Fluency in English

Desirable

• Post qualification experience within adult services/ hospital setting
• Supervisory experience

Experience

Essential

• Some relevant professional experience post qualification in a similar work environment.
• Expert knowledge of relevant policy, systems, work practices, professional guidelines, legislation in
• the area of specialism.
• Excellent ICT skills including use of Microsoft applications and specialist systems.
• Authoritative knowledge of the relevant range of procedural and legislative frameworks, systems
• and initiatives.
• Experience of multi-disciplinary and partnership working and awareness of the issues involved.
• Planning and workload management skills.
• Proven assessment and investigation skills appropriate to the scope of the role. Ability to carry out
• complex client assessments.
• Experience of using professional knowledge to work within referral systems according to
• established criteria.
• Proven ability to work with challenging client groups and situations.
• Excellent interpersonal and communication skills.
• Proven ability to deliver training.
• Accurate record keeping and report writing.
• Good presentational skills.
• Knowledge of financial assessment processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).