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Support Worker

Wiltshire Council

The closing date is 26 November 2024

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Job summary

If you are passionate about making a real difference to peoples lives and looking to start your career in the care industry, this is the perfect opportunity for you. We believe in nurturing talent from within, offering extensive training, progression and diploma opportunities available.

** WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS VIA NHS jobs. TO CONTINUE WITH YOUR APPLICATION, PLEASE USE THE LINK TO OUR CAREERS SITE **

Main duties of the job

Wiltshire Support at Home offers short-term service for hospital discharges and individuals needing support at home, as part of a rapid response. Their crucial role includes preventing, reducing, and delaying the necessity for long-term care. The service aids those recently discharged from the hospital or under the care of the Rapid Response Service, providing short to mid-term homecare support to promote independence.

We are seeking individuals with a genuine passion for helping others who are available on a rota basis between 7am to 10pm 365 days a year. Showcase your caring and friendly attitude. Embrace teamwork while thriving independently and be part of our vision to work with people in the community to live the best life they can!

About us

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.Explore more benefits here!

Date posted

13 November 2024

Pay scheme

Other

Salary

£25,183 to £25,992 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-24-0162

Job locations

Wiltshire Council

Bourne Hill

Salisbury

SP1 3UZ


Job description

Job responsibilities

Your role will be to support the customers with personal care, food preperation and daily living activities. Specific duties and responsibilities include:

Work with customers to support them manage and maintain where possible their daily living skills, including washing, dressing, meal preparation, and personal care

Safeguard the health, safety and wellbeing of customers as well as colleagues

Take part in staff development programmes, assuming responsibility for own professional development i.e. undertake all mandatory training relevant to the service and part of the training pathway for the role e.g. Care Certificate

Assist customers with the use of mobility aids and assistive equipment where required

Assist customers with moving and positioning, adhering to health & safety requirements as well as organisational policy and procedures

Contribute to daily communications, accurate record keeping, recording actions, interventions and incidents in customers records

Participate in regular team meetings and customer review meetings

Ensure compliance with the Data Protection Act and maintain customer confidentiality and security of information at all times

Communicate effectively with the immediate team and other health and social care professionals as appropriate

Participate in own supervisions, appraisals and objective setting

Assist the team with general duties if required e.g. office filing, answering telephone calls etc

Work as part of the team, offering a flexible approach to staff rostering

Abide by the principles and practice set out in the staff handbook

Job description

Job responsibilities

Your role will be to support the customers with personal care, food preperation and daily living activities. Specific duties and responsibilities include:

Work with customers to support them manage and maintain where possible their daily living skills, including washing, dressing, meal preparation, and personal care

Safeguard the health, safety and wellbeing of customers as well as colleagues

Take part in staff development programmes, assuming responsibility for own professional development i.e. undertake all mandatory training relevant to the service and part of the training pathway for the role e.g. Care Certificate

Assist customers with the use of mobility aids and assistive equipment where required

Assist customers with moving and positioning, adhering to health & safety requirements as well as organisational policy and procedures

Contribute to daily communications, accurate record keeping, recording actions, interventions and incidents in customers records

Participate in regular team meetings and customer review meetings

Ensure compliance with the Data Protection Act and maintain customer confidentiality and security of information at all times

Communicate effectively with the immediate team and other health and social care professionals as appropriate

Participate in own supervisions, appraisals and objective setting

Assist the team with general duties if required e.g. office filing, answering telephone calls etc

Work as part of the team, offering a flexible approach to staff rostering

Abide by the principles and practice set out in the staff handbook

Person Specification

Experience

Essential

  • Care Certificate or equivalent skills and experience with willingness to undertake the
  • required training
  • General level of education to GCSE A*-C or equivalent skills and experience
  • Empathy with the elderly and/or people with a disability and an understanding of their needs
  • Ability to work alone and as part of a team
  • Ability to prioritise and organise own workload
  • A pleasant and helpful manner
  • Effective communication both written and oral

Desirable

  • Previous experience of providing care and support to the elderly and/or people with a learning
  • disability
  • Basic knowledge of safeguarding.
  • Basic knowledge of regulations relevant to community care

Qualifications

Essential

  • GCSE A - C or equivalent experience/skills.
  • Licence / certificate / qualification required for the role.
Person Specification

Experience

Essential

  • Care Certificate or equivalent skills and experience with willingness to undertake the
  • required training
  • General level of education to GCSE A*-C or equivalent skills and experience
  • Empathy with the elderly and/or people with a disability and an understanding of their needs
  • Ability to work alone and as part of a team
  • Ability to prioritise and organise own workload
  • A pleasant and helpful manner
  • Effective communication both written and oral

Desirable

  • Previous experience of providing care and support to the elderly and/or people with a learning
  • disability
  • Basic knowledge of safeguarding.
  • Basic knowledge of regulations relevant to community care

Qualifications

Essential

  • GCSE A - C or equivalent experience/skills.
  • Licence / certificate / qualification required for the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Council

Address

Wiltshire Council

Bourne Hill

Salisbury

SP1 3UZ


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Council

Address

Wiltshire Council

Bourne Hill

Salisbury

SP1 3UZ


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Assistant

Oliwia Saja (Recruitment Assistant)

oliwia.saja@wiltshire.gov.uk

01225718040

Date posted

13 November 2024

Pay scheme

Other

Salary

£25,183 to £25,992 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-24-0162

Job locations

Wiltshire Council

Bourne Hill

Salisbury

SP1 3UZ


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