Job summary
ICT - Driving Technological Transformation
Join our dynamic Enterprise Architecture team as a Technical Architect and lead the way in cutting-edge technology design!
In this pivotal role, youll be the cornerstone of our technical strategy, crafting robust architecture that drives innovation and growth. Your expertise will guide complex projects from conception to completion, ensuring scalability, performance, and security.
We are looking for a candidate with experience of enterprise architecture and technical design concepts to make recommendations. To excel in this role, you need to possess a solid technical understanding of Enterprise solutions and experience in writing designs, as well as building strong relationships and displaying effective communication between internal and external stakeholders.
If youre passionate about solving intricate technical challenges and shaping the future of technology, we want you on board. Elevate your career with us and become a key player in transforming our digital landscape!
Main duties of the job
We are looking for a candidate with experience of enterprise architecture and technical design concepts to make recommendations. To excel in this role, you need to possess a solid technical understanding of Enterprise solutions and experience in writing designs, as well as building strong relationships and displaying effective communication between internal and external stakeholders.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Job description
Job responsibilities
This is a very hands-on, technical role. This role works closely with the product owners and project
managers on all projects which require an ICT design so that it becomes a standard product for use.
This role is for a technical architect with detailed and expert knowledge in one of 3 specific ICT areas
to be able to provide solutions. These are the go-to posts within ICT for all new business around
these 3 key product groups which include:
Productivity this includes all of the M365 product suite including SharePoint, Teams, OneDrive,
Forms, Yammer, Delve and traditional office apps such as Word, Excel, Outlook and PowerPoint.
This also includes our device products that we provide employees including traditional laptops,
tablets, smartphones, BYOD, Windows and the management of those products (e.g. Intune,
Autopilot). These products are critical to employees ability to collaborate & innovate, and moving
forwards will include all Voice and Message communication from citizens to the Council.
Customer Experience this includes all systems that the councils citizens use to interact digitally
with the Council including D365 (Dynamics), Arcus, transactional components of the Councils
website (hosted by GOSS) and any associated integrations with back office line of business systems.
These apps are critical to the delivery of the organisations digital strategy
Council Ecosystem this comprises the systems that are not visible to the public but critical to the
councils operations such as Liquid Logic used by all of social care, Tascomi used by Public
Protection and QL Housing (not exhaustive list). A focus in this area will be integration and
rationalisation of the disparate product set, and ensuring appropriate mobile offerings are available
for staff. Integrating and collaborating with our customer experience and our staff productivity areas.
The role has a critical place on council projects and provide expert ICT advice, challenge
assumptions and expectations and have a knowledge of cost of supporting the implementation of a
project.
Impact of the decisions they make could be the difference between a successful project outcome to a
costly, reputational failure.
Specific duties and responsibilities include:
The role holder will have responsibility for providing solutions architecture services (Technical
Designs, Diagrams, Technical Assessments, system maps, etc), management of key technologies
within the product set.
They are responsible for maintaining their expert level of knowledge and keeping up-to-date with the
changes in the industry so that the Council can introduce new technologies and innovative solutions.
As the councils technical experts they will also share their knowledge with the other engineers within
ICT and to other technical teams i.e. partner organisations.
The Technical Architect is responsible for ensuring that their designs are correctly defined, built and
transitioned into support including full technical documentation. Requiring them to lead on council
wide projects and be responsible for overall delivery, providing senior technical expertise within the
product team. They will deputise for the product owner and will play an active part in sprint planning,
retrospectives, daily stand ups, project/programme boards, and workshops
Job description
Job responsibilities
This is a very hands-on, technical role. This role works closely with the product owners and project
managers on all projects which require an ICT design so that it becomes a standard product for use.
This role is for a technical architect with detailed and expert knowledge in one of 3 specific ICT areas
to be able to provide solutions. These are the go-to posts within ICT for all new business around
these 3 key product groups which include:
Productivity this includes all of the M365 product suite including SharePoint, Teams, OneDrive,
Forms, Yammer, Delve and traditional office apps such as Word, Excel, Outlook and PowerPoint.
This also includes our device products that we provide employees including traditional laptops,
tablets, smartphones, BYOD, Windows and the management of those products (e.g. Intune,
Autopilot). These products are critical to employees ability to collaborate & innovate, and moving
forwards will include all Voice and Message communication from citizens to the Council.
Customer Experience this includes all systems that the councils citizens use to interact digitally
with the Council including D365 (Dynamics), Arcus, transactional components of the Councils
website (hosted by GOSS) and any associated integrations with back office line of business systems.
These apps are critical to the delivery of the organisations digital strategy
Council Ecosystem this comprises the systems that are not visible to the public but critical to the
councils operations such as Liquid Logic used by all of social care, Tascomi used by Public
Protection and QL Housing (not exhaustive list). A focus in this area will be integration and
rationalisation of the disparate product set, and ensuring appropriate mobile offerings are available
for staff. Integrating and collaborating with our customer experience and our staff productivity areas.
The role has a critical place on council projects and provide expert ICT advice, challenge
assumptions and expectations and have a knowledge of cost of supporting the implementation of a
project.
Impact of the decisions they make could be the difference between a successful project outcome to a
costly, reputational failure.
Specific duties and responsibilities include:
The role holder will have responsibility for providing solutions architecture services (Technical
Designs, Diagrams, Technical Assessments, system maps, etc), management of key technologies
within the product set.
They are responsible for maintaining their expert level of knowledge and keeping up-to-date with the
changes in the industry so that the Council can introduce new technologies and innovative solutions.
As the councils technical experts they will also share their knowledge with the other engineers within
ICT and to other technical teams i.e. partner organisations.
The Technical Architect is responsible for ensuring that their designs are correctly defined, built and
transitioned into support including full technical documentation. Requiring them to lead on council
wide projects and be responsible for overall delivery, providing senior technical expertise within the
product team. They will deputise for the product owner and will play an active part in sprint planning,
retrospectives, daily stand ups, project/programme boards, and workshops
Person Specification
Qualifications
Essential
- The Technical Architect is expected to have a wide and diverse knowledge across IT specialisms.
- Educated to Degree level in their chosen field of expertise i.e. BSc in Computing 2:2 or above or have proven work experience in the chosen discipline over a long period of time coupled with professional qualifications
- The Technical Architect will be expected to hold or be studying for, professional qualifications relevant to the product set
- Experience of enterprise architecture and technical design concepts, such that they are able to recommend suitable solutions based on solid analysis and knowledge of the product set
- Experience at writing designs, position papers and business cases
- Experience in building solutions utilizing the relevant product set (M365, D365, Council EcoSystem)
Desirable
- Persuasive, encouraging and motivating
- Strong written and oral communication skills
- Experience of managing multiple suppliers to deliver projects.
- ITIL 3 Foundation qualification and ideally holding one or more ITIL Practitioner subjects i.e. Service Design, Service Transition etc
- TOGAF Certified
Person Specification
Qualifications
Essential
- The Technical Architect is expected to have a wide and diverse knowledge across IT specialisms.
- Educated to Degree level in their chosen field of expertise i.e. BSc in Computing 2:2 or above or have proven work experience in the chosen discipline over a long period of time coupled with professional qualifications
- The Technical Architect will be expected to hold or be studying for, professional qualifications relevant to the product set
- Experience of enterprise architecture and technical design concepts, such that they are able to recommend suitable solutions based on solid analysis and knowledge of the product set
- Experience at writing designs, position papers and business cases
- Experience in building solutions utilizing the relevant product set (M365, D365, Council EcoSystem)
Desirable
- Persuasive, encouraging and motivating
- Strong written and oral communication skills
- Experience of managing multiple suppliers to deliver projects.
- ITIL 3 Foundation qualification and ideally holding one or more ITIL Practitioner subjects i.e. Service Design, Service Transition etc
- TOGAF Certified
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
