Job summary
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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/5470/?utm_medium=jobshare/details?sType=NHSJobs#/reference/5470
Salary:£46,142 - £48,226
Hours per week:37 hours
Interview date:Week Commencing 15 September 2025
Main duties of the job
Reablement - Empowering Independence
As a result of continued expansion in the reablement service we are seeking an Assistant Team Manager to work alongside our existing leadership structure.This role is about leadership, collaboration, and making a real difference!
Were looking for a confident and passionate leader to help shape our Reablement service in Wiltshire.
Reablement is a short-term service that helps people stay independent. Led by therapists, it offers practical support, advice, and equipment to help individuals reach their goals using their own strengths and community resources.
As the Assistant Team Manager, you will guide a skilled team of therapists and social care practitioners, designing creative support plans, supporting people following their discharge from Hospital to reorientate to their home environment and routines which may include new adjustments connect people with their communities, and make sure services are delivered safely, effectively, and in line with professional standards.
Supporting the Team Manager, you will oversee service delivery, provide support in response to queries including case scenarios, supervision of staff, and promoting support integrated working with health partners, voluntary groups, and local services. You will also lead on quality assurance and staff development including induction processes and performance management.
About us
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Job description
Job responsibilities
Specific duties and responsibilities:
- Deputising for the Team Manager, during times of absence, ensuring the oversight, coordination, and leadership of the team, providing direct line management and supervision
reporting where required to senior leadership in the service. Use your own initiative while
working in collaboration with the Team Manager, Service Managers and Head of Service HOS towards the successful delivery of reablement across Wiltshire.
- Participate in line management and leadership activities contributing to the success of the
team including chair meetings, planning team development activity, and arranging
training.
- Provide both formal and informal supervision and support to the therapy and Social Care
staff. Addressing gaps in practice and training as identified through supervision and
appraisal.
- The postholder is required to have excellent knowledge and ability in relation to the most
complex of cases, having a flexible and creative solution focused approach including
rehabilitation programs and Moving and Handling solutions.
- Provide expert advice, support and facilitate creative problem solving for team members
dealing with customers with complex needs. This can include undertaking visits in the
community.
- Actively engage in Continued Professional Development CPD activities to embedlearning and promote a culture of evidence-based practice within the service.
- Engage in quality assurance ensuring that supervises meet all legislative and regulatory
requirements as determined by the national agenda e.g., Care Act 2014, Mental Capacity
Act. Contribute to monitoring standards and performance of supervisees in line with
quality assurance policies.
- Monitor that assessments are undertaken to the appropriate quality and practice
standards to ensure that people have the opportunity to achieve their outcomes and that
where long term care is required this is provided in line with Care Act 2014 eligibility.
- Assist the Team Manager in the management of resources, including an overview of
capacity, individual performance and skill mix within the team, to assure that work is
allocated and risks are managed appropriately and safely to ensure the best outcomes for
customers including hospital discharges, referrals for Reablement support and equipment
provision.
- Assist the Manager in collating responses to complaints, which may be complex and
challenging.
- Analyse and interpret performance data to support decision making within the team in
preparation for presentation at monthly performance meetings. Understand and deliver on
departmental priorities for high quality services aiming for good results in key performance
indicators and deliver continuous service improvement for the benefit of our customers.
Identify and implement improvement actions in collaboration with the Team Manager and
Service Manager.
- Contribute to the monitoring of Health and Safety within the team, including lone working.
- Contribute to the development of and monitoring of policies and procedures within the
service.
- Work with the Team Manager in developing local connections and work collaboratively
with a range of partners including Services within the council, Health & Wellbeing boards,
NHS community, acute and specialist services, the voluntary sector, and independent
providers.
- To work collaboratively with providers, both in house and within the Alliance, to facilitate
support within the community that meets compliance with CQC regulations.
- To work proactively alongside the Manager in the application of HR processes, including
recruitment, induction, performance management, and sickness as directed.
- Respond to civil emergencies including managing a rest centre.
Job description
Job responsibilities
Specific duties and responsibilities:
- Deputising for the Team Manager, during times of absence, ensuring the oversight, coordination, and leadership of the team, providing direct line management and supervision
reporting where required to senior leadership in the service. Use your own initiative while
working in collaboration with the Team Manager, Service Managers and Head of Service HOS towards the successful delivery of reablement across Wiltshire.
- Participate in line management and leadership activities contributing to the success of the
team including chair meetings, planning team development activity, and arranging
training.
- Provide both formal and informal supervision and support to the therapy and Social Care
staff. Addressing gaps in practice and training as identified through supervision and
appraisal.
- The postholder is required to have excellent knowledge and ability in relation to the most
complex of cases, having a flexible and creative solution focused approach including
rehabilitation programs and Moving and Handling solutions.
- Provide expert advice, support and facilitate creative problem solving for team members
dealing with customers with complex needs. This can include undertaking visits in the
community.
- Actively engage in Continued Professional Development CPD activities to embedlearning and promote a culture of evidence-based practice within the service.
- Engage in quality assurance ensuring that supervises meet all legislative and regulatory
requirements as determined by the national agenda e.g., Care Act 2014, Mental Capacity
Act. Contribute to monitoring standards and performance of supervisees in line with
quality assurance policies.
- Monitor that assessments are undertaken to the appropriate quality and practice
standards to ensure that people have the opportunity to achieve their outcomes and that
where long term care is required this is provided in line with Care Act 2014 eligibility.
- Assist the Team Manager in the management of resources, including an overview of
capacity, individual performance and skill mix within the team, to assure that work is
allocated and risks are managed appropriately and safely to ensure the best outcomes for
customers including hospital discharges, referrals for Reablement support and equipment
provision.
- Assist the Manager in collating responses to complaints, which may be complex and
challenging.
- Analyse and interpret performance data to support decision making within the team in
preparation for presentation at monthly performance meetings. Understand and deliver on
departmental priorities for high quality services aiming for good results in key performance
indicators and deliver continuous service improvement for the benefit of our customers.
Identify and implement improvement actions in collaboration with the Team Manager and
Service Manager.
- Contribute to the monitoring of Health and Safety within the team, including lone working.
- Contribute to the development of and monitoring of policies and procedures within the
service.
- Work with the Team Manager in developing local connections and work collaboratively
with a range of partners including Services within the council, Health & Wellbeing boards,
NHS community, acute and specialist services, the voluntary sector, and independent
providers.
- To work collaboratively with providers, both in house and within the Alliance, to facilitate
support within the community that meets compliance with CQC regulations.
- To work proactively alongside the Manager in the application of HR processes, including
recruitment, induction, performance management, and sickness as directed.
- Respond to civil emergencies including managing a rest centre.
Person Specification
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Person Specification
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
