Job summary
Who Cares? We do.
Are youa qualified and registered Social Worker? Are youlooking to make a positive difference to those living in Norfolk? If so, joining us in Adult Social Services could be the right move for you.
We have opportunities available for social workers at all levels, including a fantastic Assessed and supported year of employment programme (ASYE) for newly qualified social workers. You can find out more about the ASYE
There are lots of reasons to join Norfolk County Council Adult Social Services. These include working in urban, rural and coastal communities, working in a strength-based way, putting the person at the centre of the process, and our local Teaching Partnership, which offers opportunities for further development and progression.
Weve made some forward-thinking changes to make Norfolk County Council an even better place for our social workers to work. Weve embraced new ways of working so our social workers can take advantage of great technology and work where they need to.
Main duties of the job
Weve created a collaborative environment with strong working relationships with health professionals and partners to achieve better outcomes for the adults we support.
At the core of everything we do is excellent social work. Our Living well approach is person-centred, based around a 3-conversation model, which lets our social workers get alongside people to help them live their lives as independently as possible.
And our superb support culture means social workers can really thrive, with help, advice and support on hand when needed from managers, and great opportunities for career development, wherever you are on your social work journey.
Were realistic about the challenges, but were passionate about how we can support you to meet them, so you can enjoy the rewards social work has to offer.
Your application
Please ensure you include a statement in your application to demonstrate why you feel you meet the person specification and job description for this post. CVs submitted without a supporting statement about this post will not be accepted.
Before you applysee the full job description and person specification in the below link this will help you to shape your application to demonstrate how you meet the criteria for the role.
About us
What we offer
At Norfolk County Council we are committed to our employees learning and development. We offer all Social Workers anda protected half day per month for continuing professional development and training.
We offer an excellent relocation package to support your move to Norfolk and a real focus on health and well-being to provide a work life balance that works for you.
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
You can also find out about therewards and benefitswe offer as well as our otherterms and conditions.
Youll also work in the beautiful county of Norfolk with over 90 miles of stunning coastline, the unique Norfolk Broads, great shopping and culture, and amazing wildlife to name a few of the benefits of living here.
Job description
Job responsibilities
Principal Accountabilities
To manage a caseload as allocated.
To undertake assessments
under the Care Act andother legislation, using a strength-based
approach.
To co-ordinate and monitor
care packages and support (care) plans and undertake reviews to ascertain
whether the desired outcomes are being achieved. This may include advocating
on behalf of service users or carers.
To
work with individuals to assist them to assess risk and take decisions
related to their ability to function in their community environment.
To lead Safeguarding Adults investigations
using the local multi-agency policy and procedure(Level 2 Social
Workers only).
To promote safeguarding awareness with
service users and multi-disciplinary colleagues. Keep updated on current safeguarding
guidance and practice and be vigilant in all activities.
To take a lead in complex cases such
as those with safeguarding issues, complex family dynamics, conflict and
problematic situations (Under supervision for Level 1 Social Workers).
To
provide written reports for court proceedings, case conferences and other
arenas.
To work with highly complex risk of
all types, especially where there are capacity/best interest issues (under
supervision for Level 1 Social Workers).
To engage actively with opportunities
for inter-disciplinary relationships and partnership working and to encourage
integrated ways of working wherever appropriate.
To
operate in accordance with NCC and departmental practice and guidance,
including the maintenance of electronic social care records within Liquid
Logic, and relevant departmental and corporate administrative procedures.
To
provide practice guidance to unqualified or less experienced staff under the
supervision of the Team Manager/Practice Consultant (Level 2 Social Workers
only).
To
undertake, when appropriate the supervision of competency-based staff and/or
students including learners from other agencies (Level 2 Social Workers
only).
To
ensure service delivery meets the ethnic, religious, cultural and linguistic
backgrounds and to challenge appropriately where this is not the case.
To
maintain awareness of Departmental and other resources including specialist
health resources and to be able to advocate for service users to access these
appropriately.
To
encourage development of suitable resources and partnerships to benefit
service users.
To
encourage, develop and maintain good working relationships with a whole range
of partner agencies and maintaining a positive image of the Department in
such settings.
To familiarise partner colleagues with
Departments tasks and responsibilities.
To
participate in inter-agency training where appropriate.
To
undertake staff development and training as per the Team Plan and in line
with Adult Social Services Continuing Professional Development strategy.
To
undertake the necessary training to become a Practice Educator or an Approved
Mental Health Practitioner (AMHP) or a Best Interest Assessor (BIA).
To achieve ASYE pass within the
timeframes set out by the ASYE Framework (Level 1 Social Workers).
To ensure that services are provided
in accordance with the departmental standards, equal of access, diversity and
objectives of quality of assurance, are cost effective with due regard to
Health & Safety requirements.
Job description
Job responsibilities
Principal Accountabilities
To manage a caseload as allocated.
To undertake assessments
under the Care Act andother legislation, using a strength-based
approach.
To co-ordinate and monitor
care packages and support (care) plans and undertake reviews to ascertain
whether the desired outcomes are being achieved. This may include advocating
on behalf of service users or carers.
To
work with individuals to assist them to assess risk and take decisions
related to their ability to function in their community environment.
To lead Safeguarding Adults investigations
using the local multi-agency policy and procedure(Level 2 Social
Workers only).
To promote safeguarding awareness with
service users and multi-disciplinary colleagues. Keep updated on current safeguarding
guidance and practice and be vigilant in all activities.
To take a lead in complex cases such
as those with safeguarding issues, complex family dynamics, conflict and
problematic situations (Under supervision for Level 1 Social Workers).
To
provide written reports for court proceedings, case conferences and other
arenas.
To work with highly complex risk of
all types, especially where there are capacity/best interest issues (under
supervision for Level 1 Social Workers).
To engage actively with opportunities
for inter-disciplinary relationships and partnership working and to encourage
integrated ways of working wherever appropriate.
To
operate in accordance with NCC and departmental practice and guidance,
including the maintenance of electronic social care records within Liquid
Logic, and relevant departmental and corporate administrative procedures.
To
provide practice guidance to unqualified or less experienced staff under the
supervision of the Team Manager/Practice Consultant (Level 2 Social Workers
only).
To
undertake, when appropriate the supervision of competency-based staff and/or
students including learners from other agencies (Level 2 Social Workers
only).
To
ensure service delivery meets the ethnic, religious, cultural and linguistic
backgrounds and to challenge appropriately where this is not the case.
To
maintain awareness of Departmental and other resources including specialist
health resources and to be able to advocate for service users to access these
appropriately.
To
encourage development of suitable resources and partnerships to benefit
service users.
To
encourage, develop and maintain good working relationships with a whole range
of partner agencies and maintaining a positive image of the Department in
such settings.
To familiarise partner colleagues with
Departments tasks and responsibilities.
To
participate in inter-agency training where appropriate.
To
undertake staff development and training as per the Team Plan and in line
with Adult Social Services Continuing Professional Development strategy.
To
undertake the necessary training to become a Practice Educator or an Approved
Mental Health Practitioner (AMHP) or a Best Interest Assessor (BIA).
To achieve ASYE pass within the
timeframes set out by the ASYE Framework (Level 1 Social Workers).
To ensure that services are provided
in accordance with the departmental standards, equal of access, diversity and
objectives of quality of assurance, are cost effective with due regard to
Health & Safety requirements.
Person Specification
Aptitudes/Behaviours
Essential
- Ability to communicate clearly and appropriately with members of the public and relevant professionals both verbally and in writing.
- Ability to undertake social care assessments, plan packages of care and monitor and review their effectiveness within the self-directed support framework.
- To be able to demonstrate good keyboard skills with a view to using various computerised and electronic case management systems.
- An ability to develop and change in light of the changing health and social care policy environment.
- Able to provide direct emotional and psychological support.
- Ability to liaise effectively within the Department and other agencies and voluntary organisations.
- Ability to plan, manage and prioritise workloads, demonstrating good time management skills.
- To be able to adopt a learning attitude and have the ability to adapt to change.
- Able to work effectively as a member of a multi-disciplinary team, as appropriate.
- Ability to gather qualitative and quantitative information and analyse objectively.
Experience
Essential
- Knowledge and understanding of relevant Health and Social Care legislation.
- Knowledge of current policy and practice within Health and Social Care.
- A commitment, knowledge and understanding of Equal Opportunities policy and anti-discriminatory practice.
- Knowledge of electronic case management systems.
- Commitment to evidencing the appropriate social work induction standards and completion of ASYE framework (level 1 social workers).
- Experience of preparing and presenting reports and other documents and contributing to teaching and delivering presentations.
- Experience of working effectively under pressure within departmental procedures and to respond effectively in a crisis.
- Experience of assessing risk and taking appropriate action.
- Experience of managing complex relationships.
- Experience of working with service users or within a social care setting.
- Experience of supervising others.
Qualifications
Essential
- Degree or diploma in Social Work, or CSS, or CQSW.
- To be a registered Social Worker with Social Work England
- Commitment to registering for a Post Qualifying/Practice Educators award at the appropriate level.
Person Specification
Aptitudes/Behaviours
Essential
- Ability to communicate clearly and appropriately with members of the public and relevant professionals both verbally and in writing.
- Ability to undertake social care assessments, plan packages of care and monitor and review their effectiveness within the self-directed support framework.
- To be able to demonstrate good keyboard skills with a view to using various computerised and electronic case management systems.
- An ability to develop and change in light of the changing health and social care policy environment.
- Able to provide direct emotional and psychological support.
- Ability to liaise effectively within the Department and other agencies and voluntary organisations.
- Ability to plan, manage and prioritise workloads, demonstrating good time management skills.
- To be able to adopt a learning attitude and have the ability to adapt to change.
- Able to work effectively as a member of a multi-disciplinary team, as appropriate.
- Ability to gather qualitative and quantitative information and analyse objectively.
Experience
Essential
- Knowledge and understanding of relevant Health and Social Care legislation.
- Knowledge of current policy and practice within Health and Social Care.
- A commitment, knowledge and understanding of Equal Opportunities policy and anti-discriminatory practice.
- Knowledge of electronic case management systems.
- Commitment to evidencing the appropriate social work induction standards and completion of ASYE framework (level 1 social workers).
- Experience of preparing and presenting reports and other documents and contributing to teaching and delivering presentations.
- Experience of working effectively under pressure within departmental procedures and to respond effectively in a crisis.
- Experience of assessing risk and taking appropriate action.
- Experience of managing complex relationships.
- Experience of working with service users or within a social care setting.
- Experience of supervising others.
Qualifications
Essential
- Degree or diploma in Social Work, or CSS, or CQSW.
- To be a registered Social Worker with Social Work England
- Commitment to registering for a Post Qualifying/Practice Educators award at the appropriate level.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
