North Yorkshire Council

Wellbeing Worker

The closing date is 23 November 2025

Job summary

Salary: £27,254 - £29,064 per annum

Grade: F

Contract Type: Permanent

Vacancy Hours: 37 hours per week

Location: Northallerton, North Yorkshire

This job can be based at any of our offices across the county.

North Yorkshire Council are recruiting for a full time Social Worker to join their team in the Selby Area. The role offers the flexibility of hybrid working from an agreed office base.

Are you passionate about supporting people to live independently and improve their wellbeing?

Were looking for a dedicated Wellbeing Worker to join our Care and Support team within Health and Adult Services.

To explore all current vacancies in Health and Adult Services for North Yorkshire Council please click here https://www.northyorks.gov.uk/jobs-and-careers/featured-jobs/adult-social-care-professional-opportunities-north-yorkshire-health-and-adult-services Where you will also be able to view further information on our newly restructured services.

Main duties of the job

As a Wellbeing Worker, youll provide direct practical and emotional support to adults receiving social care. Working under the guidance of qualified professionals, youll help individuals identify recovery-focused goals and connect with community resources to enhance their sense of purpose, identity, and self-esteem.

Youll support people with mental health needs, those accessing community social care, and individuals involved in intermediate care. Your role will include:

Supporting daily living activities such as budgeting and domestic tasks.

Encouraging involvement in meaningful activities and education.

Promoting mental and physical health and wellbeing.

Building therapeutic relationships and helping individuals access community networks.

Acting as a safeguarding adult and responding to emergencies.

Were seeking someone with:

Experience in social care or community support settings.

Knowledge of local services and referral pathways.

Strong communication skills and the ability to build supportive relationships.

A Level 2 qualification in Health and Social Care (or equivalent), with a commitment to achieving Level 3.

Confidence in using IT systems and maintaining accurate records.

A non judgemental approach and commitment to equality and diversity.

A full enhanced DBS check is required. You must be able to travel independently across a rural area and be flexible to work outside normal business hours if needed.

About us

At NYC, we value our employees and offer a range of career development opportunities, including apprenticeships, coaching, and progression pathways across our services. Youll be part of a supportive team making a real difference in peoples lives.

For an informal discussion about the role, please contact Lisa Bottomley emailLisa.Bottomley@northyorks.gov.ukor Scott Harrison emailScott.Harrison@northyorks.gov.uk

Details

Date posted

06 November 2025

Pay scheme

Other

Salary

£27,254 to £29,064 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0025-25-0057

Job locations

County Hall

Racecourse Lane

Northallerton

North Yorkshire

DL7 8AE


Job description

Job responsibilities

Job context

To provide direct practical support to people who are in receipt of adult social care under the direction of the social worker, social care coordinator, occupational therapist, occupational therapy assistant or advanced practitioner.

The purpose of this post is to promote the independence of the individual through identifying recovery focussed goals and outcomes for the person. This is to be achieved by identifying community facilities and activities within the local area to engender a greater sense of purpose, identity and increased self-esteem.

This might include adults who access community social care, mental health and specialist services or through the intermediate care model.

Other:

Enhanced DBS is required

This role involves spoken communications, so a confident use of English language is required

The service will operate a 5-day service - operational arrangements to be confirmed.

Job purpose

To provide support to individual service users and their carers, who have mental health problems. To implement Recovery Plans with service users following a professional assessment.

Operational Management:

To work with people to produce and realise their outcomes, and assist people to access relevant services and support.

To provide regular practical and emotional support to people and their carers to enable them to improve their self-esteem and independence.

To positively promote independent living of people in the community by providing support with daily living (e.g., budgeting and domestic hygiene) and assisting people to access community facilities and social networks.

To support and encourage people to be involved in meaningful occupation and/or meet their educational needs.

To develop supportive and therapeutic relationships with people and carers.

To support people and carers to access resources and other support networks in their community.

To promote the rights of people and wherever possible work to support their being upheld.

To assist in the development of peoples involvement within adult social care developments and where appropriate to involve carers

To promote mental and physical health and provide information on health promotion.

Where relevant, to monitor a person progress, level of functioning and mental state - alerting appropriate staff of any identifiable early signs of relapse or other concerns.

Attend a persons reviews and any other relevant meetings

To report regularly to the appropriate professionals

To ensure the person understands and has a clear pathway of care across sector and agency boundaries with key contact points and named individuals.

To escort and support people when doing various activities identified through their support plan

Work in partnership with the voluntary and statutory organisations that provide social care/health information and support.

Subject to training having been provided, participate where required in the Appropriate Adult rota.

Resource management:

To attend and actively participate in training sessions, team and support plan review meetings and supervision as appropriate.

To take responsibility for own continuing development using internal and external learning opportunities as agreed with Line Manager, and to maintain a portfolio showing evidence of development.

Communications:

This post involves working and communicating effectively with a wide range of individuals and agencies including People; Carers; Adult and Community Services staff; Health staff; wider Council staff; Housing Agencies; Voluntary Agencies other Statutory bodies and the General Public.

To maintain appropriate written and electronic records and statistical information as required by NYC.

To ensure that confidentiality is maintained as per national and local policy and respect and maintain a service users rights to confidentiality.

Safeguarding:

Act as a safeguarding adult Alerter and intervene in emergency situations to protect a vulnerable adult and initiate the appropriate actions required.

Job description

Job responsibilities

Job context

To provide direct practical support to people who are in receipt of adult social care under the direction of the social worker, social care coordinator, occupational therapist, occupational therapy assistant or advanced practitioner.

The purpose of this post is to promote the independence of the individual through identifying recovery focussed goals and outcomes for the person. This is to be achieved by identifying community facilities and activities within the local area to engender a greater sense of purpose, identity and increased self-esteem.

This might include adults who access community social care, mental health and specialist services or through the intermediate care model.

Other:

Enhanced DBS is required

This role involves spoken communications, so a confident use of English language is required

The service will operate a 5-day service - operational arrangements to be confirmed.

Job purpose

To provide support to individual service users and their carers, who have mental health problems. To implement Recovery Plans with service users following a professional assessment.

Operational Management:

To work with people to produce and realise their outcomes, and assist people to access relevant services and support.

To provide regular practical and emotional support to people and their carers to enable them to improve their self-esteem and independence.

To positively promote independent living of people in the community by providing support with daily living (e.g., budgeting and domestic hygiene) and assisting people to access community facilities and social networks.

To support and encourage people to be involved in meaningful occupation and/or meet their educational needs.

To develop supportive and therapeutic relationships with people and carers.

To support people and carers to access resources and other support networks in their community.

To promote the rights of people and wherever possible work to support their being upheld.

To assist in the development of peoples involvement within adult social care developments and where appropriate to involve carers

To promote mental and physical health and provide information on health promotion.

Where relevant, to monitor a person progress, level of functioning and mental state - alerting appropriate staff of any identifiable early signs of relapse or other concerns.

Attend a persons reviews and any other relevant meetings

To report regularly to the appropriate professionals

To ensure the person understands and has a clear pathway of care across sector and agency boundaries with key contact points and named individuals.

To escort and support people when doing various activities identified through their support plan

Work in partnership with the voluntary and statutory organisations that provide social care/health information and support.

Subject to training having been provided, participate where required in the Appropriate Adult rota.

Resource management:

To attend and actively participate in training sessions, team and support plan review meetings and supervision as appropriate.

To take responsibility for own continuing development using internal and external learning opportunities as agreed with Line Manager, and to maintain a portfolio showing evidence of development.

Communications:

This post involves working and communicating effectively with a wide range of individuals and agencies including People; Carers; Adult and Community Services staff; Health staff; wider Council staff; Housing Agencies; Voluntary Agencies other Statutory bodies and the General Public.

To maintain appropriate written and electronic records and statistical information as required by NYC.

To ensure that confidentiality is maintained as per national and local policy and respect and maintain a service users rights to confidentiality.

Safeguarding:

Act as a safeguarding adult Alerter and intervene in emergency situations to protect a vulnerable adult and initiate the appropriate actions required.

Person Specification

Experience

Essential

  • Be able to demonstrate a knowledge and understanding of services and community activity for people provided by statutory, voluntary, and community sectors in North Yorkshire and referral criteria.
  • Working within the Social care sector.
  • Delivering care or support within a community setting.
  • Liaising and networking with other agencies.
  • Some knowledge of Equality and Diversity, Dignity & Respect and Human Rights.
  • Some knowledge of the wider impacts on health and social care and how these impact on individuals including: housing, debt, employment.
  • Demonstrable experience of working with service users in the above areas.
  • Experience of providing information and advice while working in direct contact with people, families and carer in a paid or voluntary capacity.

Desirable

  • Some knowledge of mental health issues and/or related issues (as a worker or service user/carer or from own life experience).
  • Some knowledge of supporting people who are suffering from emotional distress (as a worker or service user/carer or from own life experience).

Occupational Skills

Essential

  • Customer-facing role requiring the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
  • Good numeracy skills in order to support service users with budgeting and other related issues.
  • Effective written communication skills to ensure defensible case recording.
  • Good IT skills, including use of email, intranet, internet, word and inputting data into the Councils care management system.
  • Ability to form positive supportive and therapeutic relationships with service users and carers.
  • Ability to manage time and work effectively.
  • Ability to work on own initiative and as part of a team in a range of settings.
  • Ability to provide a person focused approach to outcomes focused support.
  • An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
  • Ability to work with people in a non-judgemental manner.
  • Ability to provide practical support with daily living activities.
  • Ability to acknowledge diversity and promote anti-discriminatory practice and equal opportunities.
  • Ability to recognise and respond in a professional manner to safeguarding issues arising.

Desirable

  • Ability to develop innovative solutions to help empower people.
  • Able to take a flexible and creative approach to problem solving.

Qualifications

Essential

  • A Level 2 diploma in Health and Social Car or equivalent level of qualification.
  • An ability and commitment to achieve a Level 3 qualification in Health and Social Care or equivalent.
  • A commitment to undertake Continuing Personal Development and to complete underpinning knowledge for the role.

Desirable

  • A Level 3 Health and Social Care diploma qualification

Other Requirements

Essential

  • Personal qualities of wanting to make a positive contribution to improving quality of life for people with mental health problems and promote independence.
  • Committed to promoting good practice and disclosing and challenging inappropriate conduct or practice.
  • Commitment to an understanding of equal opportunities, anti-oppressive practice and issues.
  • Ability to travel independently across a rural area to meet the demands of the post.
  • Ability to undertake the role outside of normal business hours, if required.
Person Specification

Experience

Essential

  • Be able to demonstrate a knowledge and understanding of services and community activity for people provided by statutory, voluntary, and community sectors in North Yorkshire and referral criteria.
  • Working within the Social care sector.
  • Delivering care or support within a community setting.
  • Liaising and networking with other agencies.
  • Some knowledge of Equality and Diversity, Dignity & Respect and Human Rights.
  • Some knowledge of the wider impacts on health and social care and how these impact on individuals including: housing, debt, employment.
  • Demonstrable experience of working with service users in the above areas.
  • Experience of providing information and advice while working in direct contact with people, families and carer in a paid or voluntary capacity.

Desirable

  • Some knowledge of mental health issues and/or related issues (as a worker or service user/carer or from own life experience).
  • Some knowledge of supporting people who are suffering from emotional distress (as a worker or service user/carer or from own life experience).

Occupational Skills

Essential

  • Customer-facing role requiring the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
  • Good numeracy skills in order to support service users with budgeting and other related issues.
  • Effective written communication skills to ensure defensible case recording.
  • Good IT skills, including use of email, intranet, internet, word and inputting data into the Councils care management system.
  • Ability to form positive supportive and therapeutic relationships with service users and carers.
  • Ability to manage time and work effectively.
  • Ability to work on own initiative and as part of a team in a range of settings.
  • Ability to provide a person focused approach to outcomes focused support.
  • An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
  • Ability to work with people in a non-judgemental manner.
  • Ability to provide practical support with daily living activities.
  • Ability to acknowledge diversity and promote anti-discriminatory practice and equal opportunities.
  • Ability to recognise and respond in a professional manner to safeguarding issues arising.

Desirable

  • Ability to develop innovative solutions to help empower people.
  • Able to take a flexible and creative approach to problem solving.

Qualifications

Essential

  • A Level 2 diploma in Health and Social Car or equivalent level of qualification.
  • An ability and commitment to achieve a Level 3 qualification in Health and Social Care or equivalent.
  • A commitment to undertake Continuing Personal Development and to complete underpinning knowledge for the role.

Desirable

  • A Level 3 Health and Social Care diploma qualification

Other Requirements

Essential

  • Personal qualities of wanting to make a positive contribution to improving quality of life for people with mental health problems and promote independence.
  • Committed to promoting good practice and disclosing and challenging inappropriate conduct or practice.
  • Commitment to an understanding of equal opportunities, anti-oppressive practice and issues.
  • Ability to travel independently across a rural area to meet the demands of the post.
  • Ability to undertake the role outside of normal business hours, if required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Yorkshire Council

Address

County Hall

Racecourse Lane

Northallerton

North Yorkshire

DL7 8AE


Employer's website

https://www.northyorks.gov.uk/ (Opens in a new tab)

Employer details

Employer name

North Yorkshire Council

Address

County Hall

Racecourse Lane

Northallerton

North Yorkshire

DL7 8AE


Employer's website

https://www.northyorks.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

06 November 2025

Pay scheme

Other

Salary

£27,254 to £29,064 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0025-25-0057

Job locations

County Hall

Racecourse Lane

Northallerton

North Yorkshire

DL7 8AE


Supporting documents

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