Cornwall Council

Team Manager Advice Line

The closing date is 17 August 2025

Job summary

We are seeking an experienced and motivated Team Manager to join the Public Health Nursing Service to lead the daily operations and ongoing development of our dedicated team at the 0-19 Health Advice Line for a 12-month fixed-term contract.

The successful candidate will be responsible for the day-to-day management, development, and support of the 0-19 Health Advice Line team, ensuring the delivery of high-quality health advice and support to children, young people, and their families.

Main duties of the job

As Team Manager, this role will be part of the leadership team, overseeing a group of healthcare practitioners including Health Visitors, School Nurses, and Community Nurses in providing advice, guidance, and troubleshooting, while collaborating with colleagues across the wider Together for Families directorate and external partners. The position requires experience in delivering care through digital approaches to improve access for our families. The 0-19 Health Advice Line is an integral part of the innovative and continuous digital development of the Public Health Nursing service offer to children, young people and families across Cornwall.

About us

Cornwall Councils ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

a competitive salary.

a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions

a generous annual leave entitlement with the potential to purchase additional leave.

A national award-winning employee health and wellbeing programme

Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

F0021-700003212

Job locations

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY


Job description

Job responsibilities

The Service and Team:

We are seeking an experienced and motivated Team Manager to join the Public Health Nursing Service to lead the daily operations and ongoing development of our dedicated team at the 0-19 Health Advice Line for a 12-month fixed-term contract.

You will be employed by Cornwall Council on Agenda for Change terms and conditions which will acknowledge your NHS continuous service and allow you to continue an NHS pension.

The successful candidate will be responsible for the day-to-day management, development, and support of the 0-19 Health Advice Line team, ensuring the delivery of high-quality health advice and support to children, young people, and their families.

The Role:

We have a 0.8 FTE (4 days) post, fixed-term for 12 months.

As Team Manager, this role will be part of the leadership team, overseeing a group of healthcare practitioners including Health Visitors, School Nurses, and Community Nurses in providing advice, guidance, and troubleshooting, while collaborating with colleagues across the wider Together for Families directorate and external partners. The position requires experience in delivering care through digital approaches to improve access for our families. The 0-19 Health Advice Line is an integral part of the innovative and continuous digital development of the Public Health Nursing service offer to children, young people and families across Cornwall.

The role is subject to an enhanced criminal record disclosure check.

Cornwall Council is committed to safeguarding and is an equal opportunities employer.

What youll need to succeed:

You will need to be a Community Specialist Practitioner in Public Health (BSc Hons) or equivalent in School Nursing, with active professional registration with the NMC. Candidates should have substantial experience as a Specialist Community Public Health Nurse (SCPHN), supported by ongoing professional development, along with a proven background in project management, workforce planning, and/or service development. Comprehensive and current knowledge of commissioned services, safeguarding practices, and family-centred public health approaches is essential, as is experience in leading and managing multidisciplinary teams. Advanced IT proficiency, including expertise in clinical record keeping systems, is also expected. The ability to lead and contribute effectively to service and organisational change initiatives, combined with a strong capacity to perform under pressure, manage multiple priorities, and consistently meet deadlines, is crucial.

Please read the role profile for the full details of this role attached below in this advert

Job description

Job responsibilities

The Service and Team:

We are seeking an experienced and motivated Team Manager to join the Public Health Nursing Service to lead the daily operations and ongoing development of our dedicated team at the 0-19 Health Advice Line for a 12-month fixed-term contract.

You will be employed by Cornwall Council on Agenda for Change terms and conditions which will acknowledge your NHS continuous service and allow you to continue an NHS pension.

The successful candidate will be responsible for the day-to-day management, development, and support of the 0-19 Health Advice Line team, ensuring the delivery of high-quality health advice and support to children, young people, and their families.

The Role:

We have a 0.8 FTE (4 days) post, fixed-term for 12 months.

As Team Manager, this role will be part of the leadership team, overseeing a group of healthcare practitioners including Health Visitors, School Nurses, and Community Nurses in providing advice, guidance, and troubleshooting, while collaborating with colleagues across the wider Together for Families directorate and external partners. The position requires experience in delivering care through digital approaches to improve access for our families. The 0-19 Health Advice Line is an integral part of the innovative and continuous digital development of the Public Health Nursing service offer to children, young people and families across Cornwall.

The role is subject to an enhanced criminal record disclosure check.

Cornwall Council is committed to safeguarding and is an equal opportunities employer.

What youll need to succeed:

You will need to be a Community Specialist Practitioner in Public Health (BSc Hons) or equivalent in School Nursing, with active professional registration with the NMC. Candidates should have substantial experience as a Specialist Community Public Health Nurse (SCPHN), supported by ongoing professional development, along with a proven background in project management, workforce planning, and/or service development. Comprehensive and current knowledge of commissioned services, safeguarding practices, and family-centred public health approaches is essential, as is experience in leading and managing multidisciplinary teams. Advanced IT proficiency, including expertise in clinical record keeping systems, is also expected. The ability to lead and contribute effectively to service and organisational change initiatives, combined with a strong capacity to perform under pressure, manage multiple priorities, and consistently meet deadlines, is crucial.

Please read the role profile for the full details of this role attached below in this advert

Person Specification

Qualifications

Essential

  • Please refer to role profile

Desirable

  • Please refer to role profile

Experience

Essential

  • Please refer to role profile

Desirable

  • Please refer to role profile
Person Specification

Qualifications

Essential

  • Please refer to role profile

Desirable

  • Please refer to role profile

Experience

Essential

  • Please refer to role profile

Desirable

  • Please refer to role profile

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cornwall Council

Address

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY


Employer's website

https://www.cornwall.gov.uk/ (Opens in a new tab)


Employer details

Employer name

Cornwall Council

Address

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY


Employer's website

https://www.cornwall.gov.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

F0021-700003212

Job locations

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY


Supporting documents

Privacy notice

Cornwall Council's privacy notice (opens in a new tab)