Job summary
Choosing a career with HCC Care means joining one of our friendly, committed and supportive teams, as well as being part of the largest care provider in Hampshire. Youll have access to a wealth of rewarding career choices, whatever your skills and experience.
Our homes provide the right environment for you to deliver the high levels of care and support we all strive for. As aGeneral Assistantsupporting the everyday running of the home, youll have kitchen, domestic and laundry duties as well as some caring responsibilities which involve interacting with our residents and assisting them with their food and drink.
Our residents are at the heart of everything we do. If you think you could make a positive contribution and can demonstrate empathy, an understanding of their needs and a likeminded approach, wed love to hear from you.
Whether youre new to care or already have some experience, youll be well supported in this role with access to first-class induction training, on-going personal development to ensure our care practices are always up to date and exciting progression opportunities.
This role does involve some weekend and bank holidays working, for which enhancements are paid.
Full COVID-19 vaccination status is no longer required as a condition of employment but being fully vaccinated is strongly encouraged.
Main duties of the job
As a General Assistant you'll support the team with the day to day activities of the
home. This will include kitchen, domestic and laundry duties. You'll also be involved in
caring responsibilities, interacting with our residents and assisting them with their food
and drink.
About us
We recruit for attitudes and values in Adults Health and Care. We invite you to evidence how you demonstrate the 4 core values we hold in your application.
The 4 core values are:
- Person Centred:Has a person centred and strengths-based approach that empowers service users and carers to live independent lives.
- Resilience:Successfully manages change and develops and maintains their wellbeing and resilience.
- Accountable:Takes responsibility for work, actions and development; and acknowledges individual and shared accountability.
- Works Together:Builds supportive internal and external working relationships through positive communication and constructive feedback.
Job description
Job responsibilities
Day to day tasks:
- Cleaning residents bedrooms, communal areas, toilets, bathrooms, sluices and sundry offices.
- Carrying out laundry duties.
- Helping out at meal times (i.e., serving or assisting residents, clearing/ resetting tables, use of dishwasher etc).
- Accompanying residents, as an escort, to appointments (i.e. hospital, doctors, opticians etc).
- Carrying out other appropriate activities for the role, to support the delivery of our service.
You'll be responsible for:
- Developing and maintaining positive working relationships with other professionals, relatives and residents.
- Enhancing and respecting the quality of life of our residents and their relatives.
- Maintaining consistently high quality standards.
- Problem-solving and dealing effectively with issues. Reporting Health and safety issues or repairs appropriately.
- Correct use of protective clothing.
- Maintaining and storing equipment appropriately.
- Respecting and empathising with older people with sensory disabilities, to enhance their quality of life and raise self-esteem.
- Working effectively and flexibly as part of a team to cover contract cleaners and other General Assistants in their absence, (i.e. sickness, annual leave etc).
Job description
Job responsibilities
Day to day tasks:
- Cleaning residents bedrooms, communal areas, toilets, bathrooms, sluices and sundry offices.
- Carrying out laundry duties.
- Helping out at meal times (i.e., serving or assisting residents, clearing/ resetting tables, use of dishwasher etc).
- Accompanying residents, as an escort, to appointments (i.e. hospital, doctors, opticians etc).
- Carrying out other appropriate activities for the role, to support the delivery of our service.
You'll be responsible for:
- Developing and maintaining positive working relationships with other professionals, relatives and residents.
- Enhancing and respecting the quality of life of our residents and their relatives.
- Maintaining consistently high quality standards.
- Problem-solving and dealing effectively with issues. Reporting Health and safety issues or repairs appropriately.
- Correct use of protective clothing.
- Maintaining and storing equipment appropriately.
- Respecting and empathising with older people with sensory disabilities, to enhance their quality of life and raise self-esteem.
- Working effectively and flexibly as part of a team to cover contract cleaners and other General Assistants in their absence, (i.e. sickness, annual leave etc).
Person Specification
Experience
Essential
- A good understanding of the needs of older people.
- An understanding of and commitment to, inclusion and diversity.
- Able to use your own initiative and work effectively with minimal supervision.
- Able to work flexibly within a rota.
- Resilient and able to work effectively under pressure, adapting positively to changing situations and demands.
- Able to practice and promote a healthy working environment and safe working practices in accordance with the County Councils Health and Safety Policy.
- Good communication skills to remove barriers and build strong relationships with colleagues, residents and relatives.
Behaviours
Essential
- Person centred - You put the needs of individuals at the heart of your thinking and decisions.
- Resilience - You successfully manage change and understand the importance of your own well-being, as well as that of others.
- Accountable - You take responsibility for your work, actions and development and acknowledge individual and shared accountability.
- Team player - You build supportive relationships through teamwork and communication.
Person Specification
Experience
Essential
- A good understanding of the needs of older people.
- An understanding of and commitment to, inclusion and diversity.
- Able to use your own initiative and work effectively with minimal supervision.
- Able to work flexibly within a rota.
- Resilient and able to work effectively under pressure, adapting positively to changing situations and demands.
- Able to practice and promote a healthy working environment and safe working practices in accordance with the County Councils Health and Safety Policy.
- Good communication skills to remove barriers and build strong relationships with colleagues, residents and relatives.
Behaviours
Essential
- Person centred - You put the needs of individuals at the heart of your thinking and decisions.
- Resilience - You successfully manage change and understand the importance of your own well-being, as well as that of others.
- Accountable - You take responsibility for your work, actions and development and acknowledge individual and shared accountability.
- Team player - You build supportive relationships through teamwork and communication.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
