South PHN Business Support Team Leader

Devon County Council

The closing date is 11 May 2025

Job summary

Full time, 37 hours per week (Monday to Friday, 9am to 5pm)

Job Location:Office location (Follaton House, Totnes) + working from home

Are you looking for a role where you make a difference? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued and provided with an attractive benefits package? If the answer is yes, then we have an exciting opportunity for you!

We are currently looking for a Public Health Nursing Business Support Team Leader to join our Business Support Team based in Totnes (Follaton House).

An exciting opportunity has arisen for an experienced manager to lead a busy team of business support staff in South Devon. The Business Support Team Leader will have line management responsibility for up to ten administrative staff.

Main duties of the job

About the role

Public Health Nursing is made up of Health Visitors, School Nurses, Staff Nurses, Specialist Safeguarding Nurses and Community Health Workers providing support to children and families in Devon and promoting child health and development. It performs an essential role in protecting and safeguarding vulnerable children and families. Key aspects of the Business Support Team Leaders role include:

  • Providing day-to-day line management of Public Health Nursing business support staff, including regular one-to-one meetings, allocation of work, absence management, recruitment and selection, induction and training and development, performance management, managing leave requests and workloads
  • Undertaking risk assessments to ensure the health, safety and wellbeing of staff
  • Taking a lead in process reviews by collaborating with colleagues and managers, making suggestions and expressing views about how systems and processes can be improved, planning and implementing changes
  • Being proactive in ensuring the accuracy of data on the organisations systems and databases and being creative and innovative to find solutions and improvements to the service with the use of technology.
  • Keeping up to date with evolving legislation, Codes of Practice, national and international standards and government agendas in relation to the management of information requests.

About us

Why come and work for Devon County Council?:

  • Flexibility with working hours and locations, including some home working
  • Excellent health & wellbeing culture within the organisation
  • Excellent employee discount scheme Devon Discounts and Blue Light Card Accommodation, Food & Drink, Leisure & Transport and more!
  • Cycle to Work Scheme
  • Excellent ongoing internal learning, development & training opportunities
  • Local Government Pension scheme membership
  • 26 days annual leave (plus bank holidays) rising to 31 days after 5 years service, 32 days after 10 years' service, 33 after 15 years's service and 34 days after 20 years' service(pro rata for PT staff). Plus the opportunity to apply to purchase additional annual leave.
  • Employee Assistance Programme
  • Opportunities for promotion and progression within the organisation

Date posted

28 April 2025

Pay scheme

Other

Salary

£29,572 to £32,654 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

F0011-25-7817

Job locations

Follaton House

Plymouth Road

Totnes

Devon

TQ9 5NE


Job description

Job responsibilities

Please refer to the full Job Description and Person Specification on the right hand side.

Important information regarding your application:

Part of the application will include you having to type a supporting statement. It is Important that you look at the job description and person specification when typing your supporting statement and show how you can demonstrate your skills and qualities! The supporting statement will form a VITAL part of the selection process, including if you will be invited to formal interview stage! Remember to sell yourself!

Job description

Job responsibilities

Please refer to the full Job Description and Person Specification on the right hand side.

Important information regarding your application:

Part of the application will include you having to type a supporting statement. It is Important that you look at the job description and person specification when typing your supporting statement and show how you can demonstrate your skills and qualities! The supporting statement will form a VITAL part of the selection process, including if you will be invited to formal interview stage! Remember to sell yourself!

Person Specification

Qualifications

Essential

  • GCSE (or equivalent) in English and Maths to grade C or above.
  • Evidence of continual professional development.
  • Good working knowledge of Public Health Nursing.

Desirable

  • ILM Level 3 or equivalent experience.

Experience

Essential

  • Experience of working in a customer focussed environment.

Desirable

  • Experience of dealing with difficult HR/staffing issues.
Person Specification

Qualifications

Essential

  • GCSE (or equivalent) in English and Maths to grade C or above.
  • Evidence of continual professional development.
  • Good working knowledge of Public Health Nursing.

Desirable

  • ILM Level 3 or equivalent experience.

Experience

Essential

  • Experience of working in a customer focussed environment.

Desirable

  • Experience of dealing with difficult HR/staffing issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon County Council

Address

Follaton House

Plymouth Road

Totnes

Devon

TQ9 5NE


Employer's website

https://www.devon.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Devon County Council

Address

Follaton House

Plymouth Road

Totnes

Devon

TQ9 5NE


Employer's website

https://www.devon.gov.uk/ (Opens in a new tab)

For questions about the job, contact:

Becki Cooper

rebecca.cooper@devon.gov.uk

01392380426

Date posted

28 April 2025

Pay scheme

Other

Salary

£29,572 to £32,654 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

F0011-25-7817

Job locations

Follaton House

Plymouth Road

Totnes

Devon

TQ9 5NE


Supporting documents

Privacy notice

Devon County Council's privacy notice (opens in a new tab)