Bank Healthcare Support Worker - HMP Northumberland

Spectrum Community Health CIC

The closing date is 08 May 2025

Job summary

Are you a caring and compassionate Healthcare Assistant? Would you like the opportunity to develop your skills in a community setting? You could be a key part of our multi-disciplined healthcare team, providing individualised care for our patients in a prison environment. Our services include reception screening, providing agreed care packages, undertaking appropriate physical health observations, clinics such as Phlebotomy, ECG, NHS health checks, sexual health and health promotion.

You will need a good level of communication skills, be a team player and provide high standards of care to patients under the supervision of a qualified nurse/practitioner. If you have NVQ level 3 and a good level of care experience, then we could have the perfect job for you!

Main duties of the job

Working under the delegated authority of a Registered Nurse, the post holder will compliment and form a key part of the Multi-Disciplinary healthcare services, providing high standards of individualised, non-judgemental care for patients and supporting the operational requirements of delivering Prison Healthcare across Primary care, Mental Health and Substance misuse services to support the delivery of holistic care packages within our integrated services.

The post holder will undertake delegated duties covering the patient journey from reception of prisoners into prison through to their discharge through the gate. This includes reception screening, providing agreed care packages, undertaking appropriate physical health observations, appropriate clinical duties, undertaking clinics such as Phlebotomy clinics, ECG Clinics and NHS health checks, sexual health and health promotion to improve mental, physical and social needs. The post holder will also be expected to work as part of the emergency response team as required.

The post holder will have the skills to support patients showing low level mental ill health and withdrawal from illicit substances by providing support in accordance with agreed care plans.

The post holder will be expected to operate in line with our shared commitment to our values; Working Together, Integrity, Respect and Recognition, Compassion and Innovation.

About us

BE THE DIFFERENCE IN HEALTHCARE

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation but we aim to grow without compromising on quality and social value.

Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities

Our Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Join our team and be the difference

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional who wants to keep their NHS pension but is looking for a new challenge we've got a role for you!

  • NHS Benefits - You'll keep your NHS pension
  • Enhanced bank rates
  • Enhanced unsociable hours rate
  • Opportunity for progression
  • Training and development opportunities
  • Flexible working available including part-time
  • Up to 33 Days annual leave
  • Birthday annual leave

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£13.13 an hour plus enhancements paid for Bank Holidays and weekend working

Contract

Bank

Working pattern

Flexible working

Reference number

847-RM-25-VB36

Job locations

HMP Northumberland

Wansbeck Road

Northumberland

NE65 9XG


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more details about this role.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more details about this role.

Person Specification

Education and Training

Essential

  • NVQ Level 3 in Health and Social Care or currently studying in the final year of a degree in nursing.

Knowledge and Experience

Essential

  • Demonstration of experience of working with people with complex health needs, in a health or social care setting.
  • Knowledge of nursing standards gained through NVQ qualification or equivalent experience
  • Experience of nursing practice and clinical procedures.
  • Understanding and application of confidentiality

Desirable

  • Knowledge or experience of working within a prison or secured environment setting.
  • Experience of work in a multi-disciplinary team setting.
  • Experience in responding to emergency situations
  • Experience in using SystmOne

Skills and Abilities

Essential

  • Well-developed verbal and written communication skills
  • The ability to work effectively as part of a team, maintaining effective working relationships and mitigating conflict.
  • The ability to complete tasks under delegated responsibility and ability to escalate concerns to senior clinical staff as appropriate
  • Promote and support patients to manage own mental and physical needs
  • Able to maintain contemporaneous clinical records following clinical activities.
  • Keyboard skills - computer literate with a working knowledge of Microsoft Office

Desirable

  • Good patient assessment skills - knowledge of signs and symptoms of a range of mental and physical disorders and its effects on individuals.
  • Extended scope of practice e.g., Phlebotomy, ECG etc
  • Experience in simple wound care management
  • Experience in monitoring and support with the management of long-term conditions
Person Specification

Education and Training

Essential

  • NVQ Level 3 in Health and Social Care or currently studying in the final year of a degree in nursing.

Knowledge and Experience

Essential

  • Demonstration of experience of working with people with complex health needs, in a health or social care setting.
  • Knowledge of nursing standards gained through NVQ qualification or equivalent experience
  • Experience of nursing practice and clinical procedures.
  • Understanding and application of confidentiality

Desirable

  • Knowledge or experience of working within a prison or secured environment setting.
  • Experience of work in a multi-disciplinary team setting.
  • Experience in responding to emergency situations
  • Experience in using SystmOne

Skills and Abilities

Essential

  • Well-developed verbal and written communication skills
  • The ability to work effectively as part of a team, maintaining effective working relationships and mitigating conflict.
  • The ability to complete tasks under delegated responsibility and ability to escalate concerns to senior clinical staff as appropriate
  • Promote and support patients to manage own mental and physical needs
  • Able to maintain contemporaneous clinical records following clinical activities.
  • Keyboard skills - computer literate with a working knowledge of Microsoft Office

Desirable

  • Good patient assessment skills - knowledge of signs and symptoms of a range of mental and physical disorders and its effects on individuals.
  • Extended scope of practice e.g., Phlebotomy, ECG etc
  • Experience in simple wound care management
  • Experience in monitoring and support with the management of long-term conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Northumberland

Wansbeck Road

Northumberland

NE65 9XG


Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Northumberland

Wansbeck Road

Northumberland

NE65 9XG


Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

For questions about the job, contact:

Deputy Head of Healthcare

Jennifer Hayes

jennifer.hayes@spectrum-cic.nhs.uk

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£13.13 an hour plus enhancements paid for Bank Holidays and weekend working

Contract

Bank

Working pattern

Flexible working

Reference number

847-RM-25-VB36

Job locations

HMP Northumberland

Wansbeck Road

Northumberland

NE65 9XG


Supporting documents

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