Administration Assistant - Wakefield Integrated Sexual Health

Spectrum Community Health CIC

The closing date is 06 May 2025

Job summary

Working within Wakefield Integrated Sexual Health Service the Administration Assistant will provide confidential, administrative support to the existing reception and administration team and wider clinical team.

To cover reception, answering phone calls, arranging appointments and any other administrative tasks generated by this process.

To be a point of contact for the sexual health team and external agencies.

The post holder will be working a flexible 26 hours to cover absence within the existing administration team. This may include some Saturdays and evenings, and there could be a possibility of being called in at short notice.

Main duties of the job

The post involves a range of duties requiring good communication skills, an ability to work autonomously or as part of a busy team, an awareness of customer care and a flexible, adaptable and non-judgemental attitude.

The post holder will be expected to undertake safeguarding training (Children and Adults) appropriate to their role and adhere to policies and procedures relevant to the area they work in and demonstrate commitment to the principles of Equality & Diversity and all Spectrum Values.

About us

BE THE DIFFERENCE IN HEALTHCARE

Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

  • Access to NHS Pension
  • Annual leave on your Birthday
  • Welcome payment for some posts
  • Refer a friend scheme
  • Training and Development opportunities
  • Flexible Working
  • Access to Employee Assistance and Health and Wellbeing programmes
  • Up to 33 days annual leave

We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them.

We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

Date posted

22 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

847-RM-25-V540

Job locations

Trinity Walk Clinic, Wakefield

Wakefield

WF1 1QS


Job description

Job responsibilities

Find job description and person specification attached

For any further information please contact Bry Senior bryony.senior@spectrum-cic.nhs.uk

Job description

Job responsibilities

Find job description and person specification attached

For any further information please contact Bry Senior bryony.senior@spectrum-cic.nhs.uk

Person Specification

Qualifications

Essential

  • Min 3 GCSE's including English Language, Maths and IT skills GCSE or equivalent. IT qualification e.g. ECDL or equivalent.

Desirable

  • Typing Qualification NVQ 2 in business administration/customer care, or equivalent experience.

Knowledge

Essential

  • Confidentiality and safe storage of information
  • Knowledge of working in a busy office environment
  • A good understanding of patient confidentiality (GDPR)

Desirable

  • Knowledge of Sexual and Reproductive health issues.

Skills

Essential

  • Excellent organisational and prioritisation skills
  • Able to deal with patients/public on the telephone and face to face
  • Administrative skills
Person Specification

Qualifications

Essential

  • Min 3 GCSE's including English Language, Maths and IT skills GCSE or equivalent. IT qualification e.g. ECDL or equivalent.

Desirable

  • Typing Qualification NVQ 2 in business administration/customer care, or equivalent experience.

Knowledge

Essential

  • Confidentiality and safe storage of information
  • Knowledge of working in a busy office environment
  • A good understanding of patient confidentiality (GDPR)

Desirable

  • Knowledge of Sexual and Reproductive health issues.

Skills

Essential

  • Excellent organisational and prioritisation skills
  • Able to deal with patients/public on the telephone and face to face
  • Administrative skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spectrum Community Health CIC

Address

Trinity Walk Clinic, Wakefield

Wakefield

WF1 1QS


Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Employer details

Employer name

Spectrum Community Health CIC

Address

Trinity Walk Clinic, Wakefield

Wakefield

WF1 1QS


Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

For questions about the job, contact:

Administration Manager

Bryony Senior

bryony.senior@spectrum-cic.nhs.uk

01924979163

Date posted

22 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

847-RM-25-V540

Job locations

Trinity Walk Clinic, Wakefield

Wakefield

WF1 1QS


Supporting documents

Privacy notice

Spectrum Community Health CIC's privacy notice (opens in a new tab)