Spectrum Community Health CIC

Administration Officer - HMP Hindley

Information:

This job is now closed

Job summary

An exciting opportunity has become available for an experienced Administration Support Officer who is used to working in a fast-paced and multi-tasked environment. The post holder will be responsible for providing a high quality, administrative and clerical service to the multi-disciplinary clinical teams within the Healthcare Department at HMP Hindley. The post involves a range of duties requiring excellent communication skills and a flexible, adaptable, non-judgmental attitude together with an ability to multi-task and work autonomously or as part of a team. The post holder will be based at HMP Hindley but may be required to work flexibly across all sites when required. The post holder will be expected to undertake mandatory training appropriate to their role and adhere to NHS and HMP policies and procedures relevant to the area they work in and demonstrate commitment to the principles of Equality & Diversity.

Main duties of the job

The post holder will provide comprehensive administration and information services within the Prison Healthcare Department of the Health and Justice Business Unit. They will work as part of the administration team to provide high quality clerical, administrative duties for the Physical Health, and clinical substance misuse services at HMP Hindley. The post holder will provide excellent administration and communication skills and work flexibly in response to the service needs. They will provide day to day support to the physical, mental health and recovery teams, supporting them in the delivery of a Gold Standard level of patient care. The post holder will be responsible for all aspects of administrative support, including co- coordinating healthcare appointments for patients internally and externally, liaising on a daily basis with external providers, and also collating statistical information as directed by the Business Support Manager for the Performance Management Team. The post holder will be line managed and supported on a day-to-day basis by the Administration Manager.

About us

BE THE DIFFERENCE IN HEALTHCARE

Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

  • Access to NHS Pension
  • Annual leave on your Birthday
  • Welcome payment for some posts
  • Refer a friend scheme
  • Training and Development opportunities
  • Flexible Working
  • Access to Employee Assistance and Health and Wellbeing programmes
  • Up to 33 days annual leave

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.

Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities

Our Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Details

Date posted

13 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

847-RM-24-V361

Job locations

HMP Hindley

Barracks Road

Hindley

WN2 5TH


Job description

Job responsibilities

Please see attached Job Description and Person Specification. For any questions about the job, please contact Rhona Prescott rhona.westhead@spectrum-cic.nhs.uk

Job description

Job responsibilities

Please see attached Job Description and Person Specification. For any questions about the job, please contact Rhona Prescott rhona.westhead@spectrum-cic.nhs.uk

Person Specification

Qualifications

Essential

  • GCSE or equivalent in Maths and English
  • NVQ level III in administration or secretarial or equivalent
  • Word processing or Typing to level 3 or equivalent
  • European Computer Driving Licence or equivalent to evidence competence in Microsoft Office applications including Word and Excel

Experience

Essential

  • Experience of working effectively in a busy office environment undertaking a range of administration duties
  • Experience working in a customer services environment and delivering high quality service
  • Experience of working to deadlines and juggling priorities
  • Experience of working with databases
  • In-depth knowledge of Microsoft Office packages including Word/Excel/PowerPoint/Outlook

Desirable

  • Knowledge of SystmOne
  • Experience of minute taking
  • Experience of working in a secure environment and/or healthcare
Person Specification

Qualifications

Essential

  • GCSE or equivalent in Maths and English
  • NVQ level III in administration or secretarial or equivalent
  • Word processing or Typing to level 3 or equivalent
  • European Computer Driving Licence or equivalent to evidence competence in Microsoft Office applications including Word and Excel

Experience

Essential

  • Experience of working effectively in a busy office environment undertaking a range of administration duties
  • Experience working in a customer services environment and delivering high quality service
  • Experience of working to deadlines and juggling priorities
  • Experience of working with databases
  • In-depth knowledge of Microsoft Office packages including Word/Excel/PowerPoint/Outlook

Desirable

  • Knowledge of SystmOne
  • Experience of minute taking
  • Experience of working in a secure environment and/or healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Hindley

Barracks Road

Hindley

WN2 5TH


Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Hindley

Barracks Road

Hindley

WN2 5TH


Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Healthcare

Rhona Prescott

rhona.westhead@spectrum-cic.nhs.uk

01942663139

Details

Date posted

13 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

847-RM-24-V361

Job locations

HMP Hindley

Barracks Road

Hindley

WN2 5TH


Supporting documents

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