Spectrum Community Health CIC

Administration Team Leader- HMP Buckley Hall

Information:

This job is now closed

Job summary

An opportunity has arisen for an administration manager to join the healthcare team at HMP Buckley Hall. We are looking for an experienced administrator ready for the next step in their career. Have you developed your leadership skills across integrated and multi-disciplinary services? Are you a motivated and committed to quality and continuous improvement? Would you welcome the opportunity for further training and development?

Main duties of the job

The post holder will provide comprehensive administration and information services within the Prison Healthcare Department.

  • You will work as team leader of the administration team to provide high quality clerical, administrative and reception duties for both physical and substance misuse services.
  • Provide excellent administration and communication skills and work flexibly in response to the service needs.
  • Provide day to day support to the physical and substance misuse clinical teams, supporting them in the delivery of a Gold Standard level of patient care.
  • Be responsible for all aspects of administrative support, including co- ordinating healthcare appointments for patients internally and externally, liaising on a daily basis with external providers.
  • Collating statistical information as directed by the Business Support Manager for the Performance Management Team.

About us

BE THE DIFFERENCE IN HEALTHCARE

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation but we aim to grow without compromising on quality and social value.

Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities

Our Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Join our team and be the difference

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional who wants to keep their NHS pension but is looking for a new challenge we've got a role for you!

Details

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

847-22-KS-V985-C

Job locations

HMP Buckley Hall

Rochdale

OL12 9DP


Job description

Job responsibilities

Please see attached Job Description and Person Specification for further information on the advertised role.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further information on the advertised role.

Person Specification

Qualifications

Essential

  • NVQ 3 in customer service or relevant filed or equivalent experience
  • English & Maths GCSE or equivalent
  • European Computer Driving License or equivalent to evidence competence in Microsoft Office applications including Word and Excel

Knowledge and Experience

Essential

  • Experience of working effectively in a busy office environment undertaking a range of administration duties
  • Experience working in a customer services environment dealing with members of the public/patients
  • Experience of working to deadlines
  • Experience of working with databases and producing statistical data
  • Demonstrable experience of using a range of word processing, spreadsheet, database and/or presentation software to RSA 3 or equivalent standard.

Desirable

  • Experience of line managing staff
  • Experience of working in a secure environment
  • Knowledge of SystmOne
  • Knowledge of SystmOne
  • Experience of working in a prison or secured environment
  • Experience of chairing meetings
Person Specification

Qualifications

Essential

  • NVQ 3 in customer service or relevant filed or equivalent experience
  • English & Maths GCSE or equivalent
  • European Computer Driving License or equivalent to evidence competence in Microsoft Office applications including Word and Excel

Knowledge and Experience

Essential

  • Experience of working effectively in a busy office environment undertaking a range of administration duties
  • Experience working in a customer services environment dealing with members of the public/patients
  • Experience of working to deadlines
  • Experience of working with databases and producing statistical data
  • Demonstrable experience of using a range of word processing, spreadsheet, database and/or presentation software to RSA 3 or equivalent standard.

Desirable

  • Experience of line managing staff
  • Experience of working in a secure environment
  • Knowledge of SystmOne
  • Knowledge of SystmOne
  • Experience of working in a prison or secured environment
  • Experience of chairing meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Buckley Hall

Rochdale

OL12 9DP


Employer's website

https://spectrumhealth.org.uk/opportunities/ (Opens in a new tab)

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Buckley Hall

Rochdale

OL12 9DP


Employer's website

https://spectrumhealth.org.uk/opportunities/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Healthcare

Faye Harrison

faye.harrison@spectrum-cic.nhs.uk

Details

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

847-22-KS-V985-C

Job locations

HMP Buckley Hall

Rochdale

OL12 9DP


Supporting documents

Privacy notice

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