Job summary
We are seeking a motivated and customer-focused frontline worker to join our Smokefree Liverpool Team. The role will involve talking to members of the public and helping them to access our service and other public health services if appropriate. The ideal candidate will have experience of dealing with customers on the phone, be a good listener and enjoy helping clients. In return you will be joining a fantastic team of people who have varied background in public health and working with communities.
Main duties of the job
There are plenty of opportunities to be part of the development of these services, as well as packages of support and training to develop you. With opportunities for flexible hybrid working and a great teamwork ethic, CHCP is a great place to work. If you feel this is the perfect position for you, we'd love to hear from you.
For further information please contact Nicola Cartwright, Northwest Services Programme Lead on 0151 4267462 or email nicola.cartwright2@nhs.net
About us
At CHCP, we're passionate aboutpeopleand we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliverfirst-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13thlargest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential
- Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to RSA 2 standard International Computer Driving License (IDCL) or able to demonstrate appropriate level of skill
Desirable
- Current Full Driving License
Knowledge and Experience
Essential
- Knowledge of a range of routine administration procedures
Desirable
- Knowledge of stock control
- Previous experience of working with general public
- Ability to deal with potentially challenging and distressed people
- Previous NHS experience
- Previous experience of working with general public
Person Specification
Qualifications
Essential
- Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to RSA 2 standard International Computer Driving License (IDCL) or able to demonstrate appropriate level of skill
Desirable
- Current Full Driving License
Knowledge and Experience
Essential
- Knowledge of a range of routine administration procedures
Desirable
- Knowledge of stock control
- Previous experience of working with general public
- Ability to deal with potentially challenging and distressed people
- Previous NHS experience
- Previous experience of working with general public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).