Job summary
An opportunity has arisen for an individual with strong SystmOne skills to join the IM&T Project team within City Health Care Partnership. The successful candidate must have experience of leading SystmOne projects and configuration, along with a keen interest in business intelligence.
Based at the Business Support Centre in Hull the role may also require you to travel across the East Riding with occasional visits to the Northwest. We are also able to offer hybrid working, allowing our team flexibility to work from home, whilst still maintaining contact with the team by attending the office two/three days per week.
Main duties of the job
This role supports the larger Systems team and specialists in the ongoing development of our primary clinical system, SystmOne, but with the flexibility to take on responsibilities in ensuring that data quality is maintained, through both reporting and training duties. We are looking for a candidate that is able to work independently and within a team.
The post holder must be able to work to tight deadlines, with a passion for developing Clinical Systems. You must have excellent communication and engagement skills and be both effective and comfortable operating within a fast paced and demanding environment.
Key Responsibilities - Project support the implementation of new SystmOne units - Project support on SystmOne migration work - Analyse and implement new functionality that crosses our clinical systems, both SystmOne and external integration systems e.g. 111 Direct Booking (Adastra) - Line management responsibilities - Support our Training Manager in successful delivery of any system training requests
About us
At CHCP, we're passionate aboutpeopleand we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliverfirst-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13thlargest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential
- Degree, equivalent qualifications or equivalent level of knowledge, skill and experience
- SystmOne Train the Trainer or relevant experience
Desirable
- Project Management qualification (Prince 2) or equivalent level of knowledge, skill and experience
- ECDL, NHS Elite, NHS Preparation for MOST or equivalent
- Allocate Software Administration skills
- Training specific courses/qualifications
Knowledge
Essential
- Good IT skills (Microsoft packages) and knowledge of the varied organisations IT systems
- Ability to process information in a logical order
- Ability to record information in an accurate and logical manner
- Ability to discuss and explain complex issues to employees
- Ability to interpret issues raised and explained by systems users
- Excellent interpersonal skills and the ability to communicate with staff at all levels of the organisation, and across multi-agency boundaries
- Good analytical skills to be able to analyse and interpret individuals' learning needs to decide how best to deliver the training.
- Understanding of Data Quality issues and implementing measures to support quality through training and standardisation.
Desirable
- SystmOne TTT Core, Community trained
- In depth knowledge of NHS IM&T systems such as SystmOne, Dawn, R4,Inform, Maps (E-Rostering), Software Europe Expenses, Covalent, ESR, Choose & Book
- In-depth knowledge of data requirements within NHS bodies
Experience
Essential
- Experience of developing logical processes in compliance with existing policies and guidelines
- At least 2 years advanced level SystmOne administration skills
- Ability to record information in an accurate and logical manner
- Ability to discuss and explain technical issues to non-technical staff
- Ability to interpret complex technical problems explained by non-technical systems users
- Practical experience of delivering to non-technical staff on a one to one and group basis
- Support of complex IT systems
- Understanding of project management/lifecycle
- Ability to work under pressure to meet agreed service levels
Desirable
- Administration experience of software packages used within healthcare
- Training qualification or demonstrable experience
- Experience of NHS IT systems such as SystmOne, Dawn, R4, Inform, , Maps (E-Rostering), Covalent, ESR, E-Referrals (Choose & Book)
- Project Management experience
Person Specification
Qualifications
Essential
- Degree, equivalent qualifications or equivalent level of knowledge, skill and experience
- SystmOne Train the Trainer or relevant experience
Desirable
- Project Management qualification (Prince 2) or equivalent level of knowledge, skill and experience
- ECDL, NHS Elite, NHS Preparation for MOST or equivalent
- Allocate Software Administration skills
- Training specific courses/qualifications
Knowledge
Essential
- Good IT skills (Microsoft packages) and knowledge of the varied organisations IT systems
- Ability to process information in a logical order
- Ability to record information in an accurate and logical manner
- Ability to discuss and explain complex issues to employees
- Ability to interpret issues raised and explained by systems users
- Excellent interpersonal skills and the ability to communicate with staff at all levels of the organisation, and across multi-agency boundaries
- Good analytical skills to be able to analyse and interpret individuals' learning needs to decide how best to deliver the training.
- Understanding of Data Quality issues and implementing measures to support quality through training and standardisation.
Desirable
- SystmOne TTT Core, Community trained
- In depth knowledge of NHS IM&T systems such as SystmOne, Dawn, R4,Inform, Maps (E-Rostering), Software Europe Expenses, Covalent, ESR, Choose & Book
- In-depth knowledge of data requirements within NHS bodies
Experience
Essential
- Experience of developing logical processes in compliance with existing policies and guidelines
- At least 2 years advanced level SystmOne administration skills
- Ability to record information in an accurate and logical manner
- Ability to discuss and explain technical issues to non-technical staff
- Ability to interpret complex technical problems explained by non-technical systems users
- Practical experience of delivering to non-technical staff on a one to one and group basis
- Support of complex IT systems
- Understanding of project management/lifecycle
- Ability to work under pressure to meet agreed service levels
Desirable
- Administration experience of software packages used within healthcare
- Training qualification or demonstrable experience
- Experience of NHS IT systems such as SystmOne, Dawn, R4, Inform, , Maps (E-Rostering), Covalent, ESR, E-Referrals (Choose & Book)
- Project Management experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).