Job summary
CHCP have been successful in obtaining funding for a 12 month temporary/secondment Digital Support worker post. This will involve working with GP Practices to support Service Users accessing digital applications to enhance their health and wellbeing needs.
We are seeking an enthusiastic, motivated and innovative individual to join our existing Digital Support Worker and the Accessible Information team to drive this exciting project forward in a digitally enhanced environment.
Main duties of the job
The successful applicant's role will include:
- Supporting Service Users to virtually navigate health focussed digital applications.
- Promoting and working with GP practice staff to improve their knowledge and awareness of digital health solutions for service users.
- To report project outcomes and create case studies.
- To engage and work with GP practices to develop and maintain a case load.
- Work with Service Users in both a one to one and group setting.
- To develop key connections within the health and social care setting to promote the importance of digital inclusion for the Service User cohort.
- To identify, develop and create easy read and communication resources in line with the accessible information standard.
If you are interested in this exciting opportunity, please email Danielle Sampson at danielle.sampson@nhs.net
About us
At CHCP, we're passionate aboutpeopleand we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliverfirst-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13thlargest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Job description
Job responsibilities
Please see attached the job description and person specification for the main responsibilities associated to the role.
Job description
Job responsibilities
Please see attached the job description and person specification for the main responsibilities associated to the role.
Person Specification
Qualifications
Essential
- Level 3 qualification or working towards an equivalent qualification in Health and Social Care (or similar relatable subject area) or demonstrable equivalent experience
Desirable
- Diploma in a relevant subject area (or equivalent experience)
- OCR, ICDL or equivalent IT qualification
Knowledge
Essential
- An understanding of the role of voluntary and community sector organisations and the contributions they can make to the health and wellbeing of individuals
- Highly competent in the use of apps, including specialist IT systems and online services and promoting the benefits for individuals.
- Understand existing and emerging online technologies and identify ways in which they can be utilised to enhance the customer offer
- Knowledge of factors influencing behaviour and behaviour change approaches
- An understanding of the barriers and challenges that people may face in engaging with digital technologies
- An understanding of the importance of accurate record keeping and knowledge of information governance requirements
- Knowledge of Microsoft office software such as Outlook, Excel, Word, and Power Point
Desirable
- Knowledge and experience of working with complex client groups
- Knowledge of health and safety requirements in relation to undertaking risk assessments for venues and home visits
Experience
Essential
- Experience of working with individuals on a one-to-one basis
- Experience in health promotion
- Experience of collating and presenting information
- Experience of working collaboratively with other health care and non-health care professionals, to meet service user needs
Desirable
- Engaging groups and individuals with digital technologies
- Developing training materials and delivering training programmes and workshops
- Experience of peer support and/or mentoring others
Person Specification
Qualifications
Essential
- Level 3 qualification or working towards an equivalent qualification in Health and Social Care (or similar relatable subject area) or demonstrable equivalent experience
Desirable
- Diploma in a relevant subject area (or equivalent experience)
- OCR, ICDL or equivalent IT qualification
Knowledge
Essential
- An understanding of the role of voluntary and community sector organisations and the contributions they can make to the health and wellbeing of individuals
- Highly competent in the use of apps, including specialist IT systems and online services and promoting the benefits for individuals.
- Understand existing and emerging online technologies and identify ways in which they can be utilised to enhance the customer offer
- Knowledge of factors influencing behaviour and behaviour change approaches
- An understanding of the barriers and challenges that people may face in engaging with digital technologies
- An understanding of the importance of accurate record keeping and knowledge of information governance requirements
- Knowledge of Microsoft office software such as Outlook, Excel, Word, and Power Point
Desirable
- Knowledge and experience of working with complex client groups
- Knowledge of health and safety requirements in relation to undertaking risk assessments for venues and home visits
Experience
Essential
- Experience of working with individuals on a one-to-one basis
- Experience in health promotion
- Experience of collating and presenting information
- Experience of working collaboratively with other health care and non-health care professionals, to meet service user needs
Desirable
- Engaging groups and individuals with digital technologies
- Developing training materials and delivering training programmes and workshops
- Experience of peer support and/or mentoring others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).