City Health Care Partnership CIC

Admin Assistant

Information:

This job is now closed

Job summary

We are currently looking to recruit an enthusiastic and motivated Administrator to join the 'Be Well' Health and Wellbeing service within primary care, covering GP practices across the Venn PCN.

This varied and busy administrative role will see the post holder working as part of a friendly and dedicated team within Primary Care. This post will play a key support role with the primary focus of providing high quality and comprehensive administrative support to all roles within the 'Be Well' Health & Wellbeing service and all of our stakeholders across the Venn PCN.

The post holder will provide general administration support to staff members, alongside support to patients via telephone, email and letter. The post holder will also be involved in the ongoing evaluation of the service.

Main duties of the job

The post holder will be responsible for ensuring accurate and up to date data is added to our computerised systems (SystmOne, Excel and other databases as required). You will have an excellent knowledge of Microsoft packages and be confident to use these on a daily basis, therefore good keyboard skills are essential.

You will need to have an understanding of confidentiality and data protection which is imperative. The ability to prioritise your own workload and be systematic is essential. You must have a flexible approach to work, in order to deal with set deadlines and varying workloads. A high level of accuracy and attention to detail is paramount. In addition to IT experience, there is a need for excellent customer service and good communication skills as well as a confident telephone manner.

The successful candidate must be available to work 8:30-4:30 across three days per week.

About us

At CHCP, we're passionate aboutpeopleand we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard;at CHCP you have a real voice.

Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliverfirst-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

As the 13thlargest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history

Details

Date posted

09 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year pa/pr

Contract

Permanent

Working pattern

Part-time

Reference number

810-5191543-A

Job locations

Bilton Grange Health Centre

2 Diadem Grove

Hull

HU9 4AL


Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for more information on the role.

Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for more information on the role.

Person Specification

Qualifications

Essential

  • NVQ Level 2 in Business Administration / Customer Service or equivalent knowledge and experience
  • GCSE (or equivalent) in Maths and English

Knowledge

Essential

  • A knowledge of current customer care practice

Desirable

  • An understanding of General Practice office environment
  • An understanding of the practice clinical systems

Knowledge

Essential

  • Experience of working with others
  • Experience of using one's own initiative
  • Experience of customer service environment
  • Good IT skills

Desirable

  • Experience of working within a General Practice office
  • Experience of using SystmOne
  • Experience of taking meeting minutes
Person Specification

Qualifications

Essential

  • NVQ Level 2 in Business Administration / Customer Service or equivalent knowledge and experience
  • GCSE (or equivalent) in Maths and English

Knowledge

Essential

  • A knowledge of current customer care practice

Desirable

  • An understanding of General Practice office environment
  • An understanding of the practice clinical systems

Knowledge

Essential

  • Experience of working with others
  • Experience of using one's own initiative
  • Experience of customer service environment
  • Good IT skills

Desirable

  • Experience of working within a General Practice office
  • Experience of using SystmOne
  • Experience of taking meeting minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Health Care Partnership CIC

Address

Bilton Grange Health Centre

2 Diadem Grove

Hull

HU9 4AL


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer details

Employer name

City Health Care Partnership CIC

Address

Bilton Grange Health Centre

2 Diadem Grove

Hull

HU9 4AL


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Be Well' Health & Wellbeing Service Team Leader

Kate Harvey

kate.harvey15@nhs.net

07816645440

Details

Date posted

09 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year pa/pr

Contract

Permanent

Working pattern

Part-time

Reference number

810-5191543-A

Job locations

Bilton Grange Health Centre

2 Diadem Grove

Hull

HU9 4AL


Supporting documents

Privacy notice

City Health Care Partnership CIC's privacy notice (opens in a new tab)