Support Worker – Complex Care | Full-Time | Norwich, Norfolk

Job description

Job responsibilities

Support Worker – Complex Care | Full-Time | Norwich, Norfolk

Location: Rockland St. Mary, Norwich, Norfolk Salary: £13.65/hour (Weekdays) | £14.18/hour (Weekends) Hours: Full-Time, 40 hours/week (07:30–19:30, 7-day rota)

We’re looking for a dedicated Support Worker to join our specialist complex care team, supporting a young adult male in a warm, welcoming home in Rockland St. Mary, just outside Norwich.

This is a fantastic opportunity for someone passionate about health and social care, looking to make a meaningful difference in a supportive, family-oriented environment.

Our client is a charismatic young man in his 20s with a wide range of interests—from Peppa Pig to world politics, baking, quiz shows, and football (he’s a big Chelsea FC fan!). He’s known for his kind heart, great sense of humor, and love for people.

As a Complex Care Support Worker, you’ll provide person-centered care in the following areas:

• Personal care (bowel, urinary, and hygiene routines)
• Enteral feeding via jejunal tube
• Night-time BiPAP support
• Medication administration
• Suctioning and manual handling
• Physiotherapy assistance
• Transportation to appointments and outings

Note: A full UK driving licence and access to a vehicle is essential.

• Experience in a care setting (ideally with young adults or children)
• Complex care experience is a plus (training provided)
• Strong communication skills and emotional intelligence
• Dependable, sociable, and proactive personality
• Ability to work independently and as part of a team

Whether you’ve worked as a Healthcare Assistant, Care Assistant, or Complex Needs Support Worker, this role offers a rewarding next step in your career.

• Competitive pay rates
• Full training and ongoing support
• Work in a friendly, supportive home environment
• Access to dedicated staff areas within the home
• Opportunity to develop rare and valuable complex care skills

If you're based in or near Norwich, Norfolk, and are passionate about delivering high-quality complex care, we’d love to hear from you.

Contact: Daniel.Scratcher@libertatemhealthcare.co.uk #Libertatem #SupportWorkerJobs #NorfolkCareJobs #ComplexCare #HealthcareJobs #NorwichCareJobs

#Libertatem

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Person Specification

Qualifications

Essential

• Experience in a care setting (ideally with young adults or children), complex care experience is a plus (training provided), strong communication skills and emotional intelligence, dependable, sociable, and proactive personality, ability to work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Enviva Complex Care

Address

Libertatem Healthcare Group

Norwich

NR14 7AH

Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)