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Enviva Complex Care

National Account Manager

The closing date is 12 July 2025

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Job summary

The National Account Manager role at Central Support offers an exciting opportunity to drive sustainable growth through exceptional stakeholder engagement and strategic business development within the complex care sector. This position requires a confident relationship-builder with a proven track record in account management, ideally within a healthcare setting. The successful candidate will be instrumental in promoting services, delivering business targets, and ensuring smooth mobilisation of care packages nationwide.

Main duties of the job

As the National Account Manager, you will be responsible for managing and growing key relationships with case managers, litigation firms, and Integrated Care Boards (ICBs). Your primary focus will be on ensuring package retention and maximising referral opportunities. You will be proactive in identifying and building new partnerships to drive business development, while also generating new referrals and facilitating the efficient mobilisation of complex care packages. You will regularly travel across the UK to meet with clients and stakeholders, maintaining a high-touch, client-focused presence. Additionally, you will support and attend business development events and professional networking opportunities, often outside of regular working hours, as well as organise and coordinate internal and external events to promote services and increase brand visibility.

About us

Central Support is a UK-wide care provider dedicated to delivering the best possible care to its clients, empowering them to live their own unique lives. The organisation believes in caring for its carers, fostering a supportive environment where employees can learn, develop, and grow into roles that suit them best. Central Support is a close-knit, values-led organisation that prioritizes the well-being of both its clients and its staff.

Details

Date posted

20 May 2025

Pay scheme

Other

Salary

£60,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1303011219

Job locations

Central Support

Wokingham

RG41 2PY


Job description

Job responsibilities

About the Opportunity:

Are you a confident relationship-builder with a proven background in account management within complex care or a similar healthcare setting? We're looking for a dynamic National Account Manager to join our team and help drive sustainable growth through outstanding stakeholder engagement and strategic business development.

This is a role where you’ll manage and grow key relationships with case managers, litigation firms, and Integrated Care Boards (ICBs), ensuring package retention and maximising referral opportunities. You’ll be instrumental in promoting our services, delivering business targets, and ensuring smooth mobilisation of care packages nationwide.

Responsibilities:

  • Manage and maintain strong relationships with existing clients and case managers to ensure satisfaction and long-term package retention.
  • Identify and build new partnerships with litigation firms, ICBs, and case managers to drive business development.
  • Generate new referrals and ensure swift and efficient mobilisation of complex care packages.
  • Support and attend business development events and professional networking opportunities, often outside of regular working hours
  • Organise and coordinate internal and external events to promote services and increase brand visibility.
  • Travel regularly across the UK to meet with clients and stakeholders, maintaining a high-touch, client-focused presence.

The successful candidate will be able to demonstrate the following:

  • Proven experience as an Account Manager within complex care or a related healthcare setting.
  • Excellent interpersonal and relationship-building skills.
  • Strong organisational and time management abilities, with the capability to manage a varied field-based schedule.
  • Ability to work independently and collaboratively with multidisciplinary teams.
  • Experience engaging with ICBs, litigation firms, and healthcare professionals.
  • Confident attending and contributing to professional events and presentations.
  • Full UK driving licence and willingness to travel.
In return we are offering:  
  • Salary up to £60,000 per annum
  • £3,500 annual car allowance
  • 25 days annual leave + bank holidays
  • Comprehensive training and development opportunities
  • Support for your personal and professional development in a values-led organisation

Hours of Work:

• Monday – Friday, 9:00am – 5:30pm

If you’re a proactive, people-focused account manager with a passion for complex care and business growth – we’d love to hear from you!

 #L1-RC1? #Vero

 

We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

Job description

Job responsibilities

About the Opportunity:

Are you a confident relationship-builder with a proven background in account management within complex care or a similar healthcare setting? We're looking for a dynamic National Account Manager to join our team and help drive sustainable growth through outstanding stakeholder engagement and strategic business development.

This is a role where you’ll manage and grow key relationships with case managers, litigation firms, and Integrated Care Boards (ICBs), ensuring package retention and maximising referral opportunities. You’ll be instrumental in promoting our services, delivering business targets, and ensuring smooth mobilisation of care packages nationwide.

Responsibilities:

  • Manage and maintain strong relationships with existing clients and case managers to ensure satisfaction and long-term package retention.
  • Identify and build new partnerships with litigation firms, ICBs, and case managers to drive business development.
  • Generate new referrals and ensure swift and efficient mobilisation of complex care packages.
  • Support and attend business development events and professional networking opportunities, often outside of regular working hours
  • Organise and coordinate internal and external events to promote services and increase brand visibility.
  • Travel regularly across the UK to meet with clients and stakeholders, maintaining a high-touch, client-focused presence.

The successful candidate will be able to demonstrate the following:

  • Proven experience as an Account Manager within complex care or a related healthcare setting.
  • Excellent interpersonal and relationship-building skills.
  • Strong organisational and time management abilities, with the capability to manage a varied field-based schedule.
  • Ability to work independently and collaboratively with multidisciplinary teams.
  • Experience engaging with ICBs, litigation firms, and healthcare professionals.
  • Confident attending and contributing to professional events and presentations.
  • Full UK driving licence and willingness to travel.
In return we are offering:  
  • Salary up to £60,000 per annum
  • £3,500 annual car allowance
  • 25 days annual leave + bank holidays
  • Comprehensive training and development opportunities
  • Support for your personal and professional development in a values-led organisation

Hours of Work:

• Monday – Friday, 9:00am – 5:30pm

If you’re a proactive, people-focused account manager with a passion for complex care and business growth – we’d love to hear from you!

 #L1-RC1? #Vero

 

We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

Person Specification

Qualifications

Essential

  • The successful candidate for the National Account Manager role will have:
  • - Proven experience as an Account Manager within complex care or a related healthcare setting
  • - Excellent interpersonal and relationship-building skills
  • - Strong organisational and time management abilities, with the capability to manage a varied field-based schedule
  • - Ability to work independently and collaboratively with multidisciplinary teams
  • - Experience engaging with ICBs, litigation firms, and healthcare professionals
  • - Confidence in attending and contributing to professional events and presentations
  • - A full UK driving licence and willingness to travel
Person Specification

Qualifications

Essential

  • The successful candidate for the National Account Manager role will have:
  • - Proven experience as an Account Manager within complex care or a related healthcare setting
  • - Excellent interpersonal and relationship-building skills
  • - Strong organisational and time management abilities, with the capability to manage a varied field-based schedule
  • - Ability to work independently and collaboratively with multidisciplinary teams
  • - Experience engaging with ICBs, litigation firms, and healthcare professionals
  • - Confidence in attending and contributing to professional events and presentations
  • - A full UK driving licence and willingness to travel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Enviva Complex Care

Address

Central Support

Wokingham

RG41 2PY


Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)

Employer details

Employer name

Enviva Complex Care

Address

Central Support

Wokingham

RG41 2PY


Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Central Support

recruitment@sonderwell.co.uk

Details

Date posted

20 May 2025

Pay scheme

Other

Salary

£60,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1303011219

Job locations

Central Support

Wokingham

RG41 2PY


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