Data Performance Analyst

Job description

Job responsibilities

About Us

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

• Compassionate care that is trauma informed and supportive
• Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
• Respectful of peoples cultural and religious beliefs
• Empowerment We centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing.

Job Summary

The Data Performance Analyst will provide data analysis, performance monitoring, and reporting support for operations at Manston STHF. The role involves collecting, interpreting, and presenting data to inform decision-making, drive operational efficiency, and support the organisations continuous improvement agenda. The post-holder will work closely with the Senior Management Team and operational staff to ensure data-driven insights underpin operational planning and service delivery.

Key Responsibilities

Data Analysis & Reporting

• Collect, collate, and validate operational and performance data from multiple sources.
• Analyse data trends to identify risks, opportunities, and areas for improvement.
• Produce timely and accurate reports, dashboards, and visualisations for management.
• Support strategic and operational decision-making through data insights.

Performance Monitoring

• Track and report on key performance indicators (KPIs) aligned with organisational objectives.
• Supports site KPIs by providing accurate and timely performance data, analysing trends to identify operational risks and opportunities, and delivering actionable insights that enable teams to meet Home Office, efficiency, and quality targets.
• Identify deviations from performance targets and recommend corrective actions.
• Support operational teams in using performance data to improve efficiency and service delivery.

Governance & Compliance

• Ensure data integrity and compliance with GDPR, Caldicott principles, and internal policies.
• Support internal audits, inspections, and performance reviews.
• Maintain accurate records and documentation of analyses, reports, and findings.

Stakeholder Engagement

• Collaborate with operational staff and management to understand data requirements.
• Communicate insights and recommendations clearly to technical and non-technical stakeholders.
• Act as a point of contact for queries regarding performance data and reporting.

General Responsibilities

• Promote DrPA Secures CARE ethos in all duties.
• Maintain professionalism, integrity, and confidentiality at all times.
• Support equality, diversity, and inclusion in all work activities.
• Take responsibility for personal development and wellbeing.
• Work flexibly to meet organisational needs, including occasional evenings or weekends.

Essential Criteria

• Experience in data collection, analysis, and reporting.
• Strong analytical and problem-solving skills.
• Competent in Microsoft Excel, Power BI, or other data analysis tools.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of discretion and professionalism when handling sensitive data.
• Commitment to DrPA Secures values and ethos.

Desirable Criteria

• Experience in secure, operational, or public sector environments.
• Knowledge of performance management frameworks and KPIs.
• Familiarity with operational audits, compliance, and service improvement initiatives.
• Experience in database management or reporting software.

General Information

The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

Benefits

• Pension salary scheme available
• Employee Assistance Programme (EAP): confidential 24/7 support
• Access to perks at work

Disclosure and Barring Service Check & CTC Clearance

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process.

Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.

EMAIL CV TO: RECRUITMENT@DRPASECURE.CO.UK

Shortlisted candidates will be asked for RTW, DBS/CTC consent and references.

Person Specification

Experience

Essential

• Experience in data collection, analysis, and reporting.
• Strong analytical and problem-solving skills.
• Competent in Microsoft Excel, Power BI, or other data analysis tools.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of discretion and professionalism when handling sensitive data.
• Commitment to DrPA Secures values and ethos.

Desirable

• Experience in secure, operational, or public sector environments.
• Knowledge of performance management frameworks and KPIs.
• Familiarity with operational audits, compliance, and service improvement initiatives.
• Experience in database management or reporting software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

DoctorPA Secure LTD

Address

Manston Road

Manston

Ramsgate

Kent

CT12 5BS

Employer's website

https://www.drpasecure.co.uk/ (Opens in a new tab)