Job summary
Time 4 U Limited are recruiting an additional Client Housing & Welfare Support Officer to work within our busy Supported Living organisation, delivering
support and advice to the vulnerable adults we support in the community. This position
is on a full time basis and will be reporting to the Housing Manager.
We welcome experience from diverse disciplines and
backgrounds and full training will be provided
Main duties of the job
Maximise the income of the residents and assist in sustaining their tenancies through applying for Universal Credit, Housing Benefits and Discretionary Housing Payment.
-Deliver excellent support to the residents in the areas of identifying and applying for other welfare benefits they might qualify for, i.e., Personal Independence Payment, Disability Living Allowance, Council Tax Reductions or Exemptions.
-To liaise with the DWP and Local Authorities on behalf of the residents, where required, to progress their claims.
-To visit the residents and offer on-going regular support in the areas of budgeting, utility bills management and to offer information or signposting for debt management.
-To maintain awareness of developments in relation to Welfare Reform and Benefit legislation, policy and regulation.
-To deal with correspondence, maintenance of records and files while ensuring the internal processes, systems, policies and procedures are adhered to.
-To attend to any other duties that may be reasonably required by the Housing Manager and the Director.
About us
TIME 4 U LTD is a Care Quality Commission (CQC) registered and regulated Supported Living provider looking after some of the most Complex and high risk individuals in the community. Working with a solution focussed approach TIME 4 U LTD is the integrated provider of choice for Local Authorities and Integrated Care Boards across England. We offer supported living services and rehabilitation on the short, medium and long-term using various evidence-based therapeutic interventions based on the positive behaviour support approach to care. We believe that investing in our staff is key to providing high quality care and so we provide staff training and supervision as a fundamental part of personal and professional development. All staff are employed in line with equal opportunities guidelines and are subject to rigorous recruitment checks. To ensure consistency in our delivery of care, all of our supported living services are designed to incorporate our 6 core beliefs, also known as ourENABLE mantra.
Job description
Job responsibilities
-
Maximise the income of the residents and assist
in sustaining their tenancies through applying for Universal Credit, Housing
Benefits and Discretionary Housing Payment.
-
Deliver excellent support to the residents in
the areas of identifying and applying for other welfare benefits they might
qualify for, i.e., Personal Independence Payment, Disability Living Allowance,
Council Tax Reductions or Exemptions.
-
To liaise with the DWP and Local Authorities on
behalf of the residents, where required, to progress their claims.
-
To visit the residents and offer on-going
regular support in the areas of budgeting, utility bills management and to
offer information or signposting for debt management.
-
To maintain awareness of developments in
relation to Welfare Reform and Benefit legislation, policy and regulation.
-
To deal with correspondence, maintenance of
records and files while ensuring the internal processes, systems, policies and
procedures are adhered to.
-
To attend to any other duties that may be
reasonably required by the Housing Manager and the Director.
Job description
Job responsibilities
-
Maximise the income of the residents and assist
in sustaining their tenancies through applying for Universal Credit, Housing
Benefits and Discretionary Housing Payment.
-
Deliver excellent support to the residents in
the areas of identifying and applying for other welfare benefits they might
qualify for, i.e., Personal Independence Payment, Disability Living Allowance,
Council Tax Reductions or Exemptions.
-
To liaise with the DWP and Local Authorities on
behalf of the residents, where required, to progress their claims.
-
To visit the residents and offer on-going
regular support in the areas of budgeting, utility bills management and to
offer information or signposting for debt management.
-
To maintain awareness of developments in
relation to Welfare Reform and Benefit legislation, policy and regulation.
-
To deal with correspondence, maintenance of
records and files while ensuring the internal processes, systems, policies and
procedures are adhered to.
-
To attend to any other duties that may be
reasonably required by the Housing Manager and the Director.
Person Specification
Qualifications
Essential
- To succeed in the role as a Client Housing & Welfare Support Officer you will:
- -Possess excellent communication skills and will be able to manage workload with a positive and flexible attitude.
- -Experience of working in a client-facing role.
- -Experience of IT systems, record keeping and report writing.
- -Excellent attitude and skills of building and maintaining relationships with the residents, internal and external professionals.
Person Specification
Qualifications
Essential
- To succeed in the role as a Client Housing & Welfare Support Officer you will:
- -Possess excellent communication skills and will be able to manage workload with a positive and flexible attitude.
- -Experience of working in a client-facing role.
- -Experience of IT systems, record keeping and report writing.
- -Excellent attitude and skills of building and maintaining relationships with the residents, internal and external professionals.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
