Job responsibilities
2. MAIN DUTIES AND RESPONSIBILITIES
2.1. Patient related
2.1.1. Design and develop and maintain an inspiring program of therapeutic activities and social events for individuals or groups of patients that will complement occupational and physiotherapy y programs
2.1.2. Consult with patients or families to identify each patients interests according to their likes and dislikes focusing on abilities. Document and share these and additional findings with the clinical teams to ensure the patients interests, likes and dislikes are respected and integrated as part of their care.
2.1.3. Lead on and liaise with interested parties e.g. patients, relatives, colleagues and volunteers for ideas for social events
2.1.4. Ensure a care plan for social activities is in place for each patient within 2 weeks of admission and reviewed at least every month to ensure it remains relevant and applicable
2.1.5. Work with groups of patients planning and facilitating various group activities
2.1.6. Encourage and support patients to actively participate in and contribute to activities
2.1.7. Work with patients on a one to one basis to complement the work of clinical colleagues
2.1.8. In addition to verbal and written communication, identify alternative communication channels to ensure all patients are aware of the planned weekly program of activities,
At least one week in advance produce and advertise the activities program across the hospital. Provide sample programmes for inclusion on the hospital website
2.1.9. Develop and support volunteers who act as activity group facilitators (e.g. art) to ensure patients are able to participate in the fullest way possible
2.1.11. Ensure and participate in collecting and returning patients to their rooms before and after activities
2.1.13. Drive hospital ambulance when needed ensuring wheelchair users are safely secured in accordance with wheelchair policy
2.1.15. Report any concerns regarding patients to the senior nurse
2.1.16 Provide appropriate support to patients families
2.1.17 Ensure all activities are compliant with Health and Safety and safeguarding policies and procedures.
2.1.18 Maintain accurate and confidential records of therapeutic sessions
2.2. Management and leadership
2.2.1. Service development and resource control
- Effective use of staff to ensure delivery of a quality service to patients
- The postholder should have a strong understanding of safeguarding principles (Level 3 training) and ensure volunteers have training to level 2
- Contribute to the planning, setting, reviewing of team objectives and projects in line with hospital business plan
- Assist in the evaluation of achievements against objectives
- Advise Occupational Therapy Lead on resources required to meet objectives
Oversee the booking, maintenance and use of the ambulances in liaison with maintenance staff
- To participate in any relevant recruitment or open day/evening events as requested by the Management Team
2.2.2. Communication
The post holder will ensure:
They can work constructively and collaboratively at all times as part of a unified team
Information is disseminated in accordance with hospital and team briefing procedures
Information is clear, accurate and presented in a way that is appropriate to the target group
All written documentation is legible, accurate and meets hospital record-keeping standards
All verbal communication is delivered with clarity and accuracy
All communication with outside agencies are conducted in a manner which enhances and promotes the reputation of the hospital
Conflicts and misunderstandings are handled in a positive manner and a satisfactory resolution is normally achieved
Consult with clinical colleagues to ensure care plans are relevant and applicable to each individual patient
Liaise with colleagues, patients and relatives regarding planned activities and outings ensuring comprehensive risk assessments are in place
Actively participate in the quarterly social activities/ volunteers business meetings
Participate in weekly multidisciplinary team meetings
Participate in regular patient reviews
2.1.3. People management
Contribute to raising the profile and developing the activities team by:
- Recognising and valuing contributions from individuals within the team
- Acknowledging equal opportunities for all team members
- Providing support and supervision as needed
- Working with team to define clear individual roles and responsibilities
- Undertaking appraisals, evaluating performance and identifying learning needs of individuals in the team
- Liaising with Director of Clinical Services as necessary
Provide MIDAS training to all drivers of the ambulances
2.1.4. Recruitment
Work with Human Resources and Occupational Therapy Lead and Volunteer Coordinator in the recruitment and selection of appropriate staff and volunteers by:
- Completion of a Gap analysis for the therapeutic activities area
- A recruitment and retention strategy for area of responsibility
- Short listing and interviewing candidates as volunteers and activities room coordinator
- Induction of new staff
2.1.5. Legislative requirements
Adhere to requirements by:
- Implementing and reviewing policies and procedures ensuring compliance of oneself and the activities team
- Inform Occupational Therapy Lead and Director of Clinical Services of any complaints by patients or family members according to hospital complaints procedure
- Implementing Health and Safety policies and procedures ensuring compliance of oneself and activities team
