Holy Cross Hospital

Integrated Governance Lead

Information:

This job is now closed

Job summary

We are delighted to be recruiting for an Integrated Governance Lead.

Reporting to the Chief Executive, this is a key post in achieving and sustaining a high reliability organisation where a culture focused on quality improvement is encouraged at every level.

We are looking for an energetic, self-directed and ambitious professional who has a track record in enabling and supporting teams to successfully embed continuous quality improvement approaches.

You will work with the Senior Management team in developing a shared vision. You will lead in the development of an integrated governance strategy, facilitating a high reliability led infrastructure, and engaging teams for the purpose of delivering a highly personalised, innovative neurorehabilitation service to our patients.

Main duties of the job

Recognise potential points of failure and identify opportunities for improvement.

Actively participate in a culture of openness and responsiveness. Where escalated, the key management teams will provide feedback in response to information that is shared.

Consistently concentrate and observe processes to inform decision making and identification of new operational initiatives.

Concentrate on any deviation or process failure regardless of how small to an agreed standard thus preventing the potential for major accident or incident

Provide a framework to ensure our teams become experts within their field, update and continue to develop the skills within the team increasing scope where appropriate.

Develop leaders who know who in the organisation has specialised knowledge and utilise this to the benefit of the patient.

Escalate any patient or staff safety concerns immediately.

Ensure Holy Cross Hospital remains compliant with regulation.

About us

Holy Cross Hospital is a registered Charity and owned by the Daughters of the Cross. Our expertise is in the provision of neurorehabilitation for our patients. We presently have 42 in patient beds and provide OP Physiotherapy for the local community. https://holycross.org.uk/about-us/

Details

Date posted

19 January 2024

Pay scheme

Other

Salary

Depending on experience Equivalent Band 8a

Contract

Permanent

Working pattern

Full-time

Reference number

E0433-24-0000

Job locations

Holy Cross Hospital

Hindhead Road

Haslemere

Surrey

GU27 1NQ


Job description

Job responsibilities

Job title:Integrated Governance Lead

Responsible to:CEO

Accountable to:CEO

Key working relationships:

Director of Patient Services, Finance Manager, Therapy Team, Ward teams Director of Operations; Chief Executive

1. JOB SUMMARY

It is the hospitals objective to be known as a high reliability organisation. As such, the values and behaviours of the organisation should reflect this objective building on a platform of continuous improvement.

The Integrated Governance Lead will support the management team embed a culture of High Reliability and be key in the development and leadership of a Quality Improvement for Holy Cross Hospital. The Integrated Governance Lead will work with the hospital teams to:

Recognise potential points of failure and identify opportunities for improvement.

Actively participate in a culture of openness and responsiveness. Where escalated, the key management teams will provide feedback in response to information that is shared.

Consistently concentrate and observe processes to inform decision making and identification of new operational initiatives.

Concentrate on any deviation or process failure regardless of how small to an agreed standard thus preventing the potential for major accident or incident

Provide a framework to ensure our teams become experts within their field, update and continue to develop the skills within the team increasing scope where appropriate.

Develop leaders who know who in the organisation has specialised knowledge and utilise this to the benefit of the patient.

Escalate any patient or staff safety concerns immediately.

Ensure Holy Cross Hospital remains compliant with regulation.

2. MAIN DUTIES AND RESPONSIBILITIES

2.1.1. To review best practice and evidence globally and adapt for local implementation

2.1.2. To Chair the Integrated Governance Committee, preparing with the support of the CEO the necessary papers and recommendations for change Monthly.

2.1.3. Review Holy Cross Hospitals patient and family engagement program, including the development of a patient and family participation group and patient participation survey. Ensure the patient engagement survey, meets the requirements of the Family and Friends Test. To present the results of both the participation group and surveys, developing an appropriate action plan to ensure Holy Cross Hospital is patient centered in its delivery of care.

2.1.4. Challenge long-held beliefs through the identification and presentation of results, focusing on variations in best practice. Introduce evidence-based benchmarks and other performance metrics. Design and co-ordinate quality/safety improvement projects and tools to ensure successful completion. Where required review or establish the necessary steering group/s, support the clinical teams to embed evidence-based standards/guidelines. With clinical leads, develop robust data collection tools and management systems, evaluating and presenting of results and recommendations.

2.1.5. To work with the Director of Patient Services and clinical teams in reviewing Clinical Risks and implementing the necessary mitigations

2.1.6 To develop and implement a Patient Safety Incident Response Framework (PSIRF) Work with the lead for training and development to devise a series of workshops providing assurance of hospital wide understanding of PSIRF

2.1.7. Work with and support the Lead for Infection, Prevention and Control (IPC) in the implementation of the annual IPC program, audit and quality improvement plan. With the Director of Patient Services and therapy leads ensure teams use the results of audit and quality initiatives to change and improve clinical practice.

2.2. Operational Focus

2.2.1. Work with the Operations Director to ensure there is a coordinated approach to Health and Safety and Emergency Preparedness as part of hospital wide Integrated Governance, including but not exhaustive:

Risk Management Strategy

Fire Safety

Manual Handling

COSHH

Display Screen Equipment

Hospital Security and Remote Worker

Accidents and Incident Reporting

Safety: Estates: Environment and Equipment

Management of Medical Gasses

Management of Contractors

2.2.2 Work with the Information Services Manager to ensure adherence to Information Governance including:

Data Security and Accountability

Data Quality and Integrity

Data Ownership and Stewardship

Accessibility and Usability

Compliance with General Data Protection Regulation (GDPR)

2.3. People management and development

2.3.1 Work with the learning and development lead and ward and department managers in reporting mandatory and statutory training compliance and focused remedial action plans.

2.3.2. Work with Human Resources (HR) team to report workforce metrics such as:

Recruitment and retention

Succession plans

Diversity Equity and Inclusion

Employee engagement and Belonging

3. Legislative requirements

To highlight and advise on regulatory body changes and requirements to ensure Holy Cross Hospital remains regulatory compliant.

4. PERSONAL DEVELOPMENT

4.1 Participate in the annual hospital appraisal scheme

4.2. Take responsibility for own personal development actively seeking learning opportunities as appropriate

4.3. Be committed to further development of own skills and knowledge

5. HEALTH AND SAFETY

5.1. Work at all times within the scope of the Health and Safety at Work Act of 1974 and the hospital policy for reporting of accidents, incidents, hazards and risk management.

5.2. Maintain and protect the safety, confidentiality and dignity of patients and families.

5.3. Manage and maintain a clean, safe and tidy environment.

Take an active role in the prevention and control of infection.

6. GENERAL

6.1. Attention to detail, including in terms of presentation, punctuality and supporting the maintenance of a safe and welcoming environment for all

6.2 Maintain the principles of the Data Protection Act of 1998 both within and outside of the hospital environment

6.3. Act in accordance with the hospitals Data Protection Policy

6.4. Be aware of personal compliance with work practice legislation.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS)

This job description represents an outline of the main components of the job and is not intended to be exhaustive.

It may, with consultation be subject to additions and amendment as the need arises. It has been checked for overt or implied discrimination within the scope of the Hospitals policies on equality and diversity and none was found.

In addition to the duties and responsibilities listed the post holder is required to perform other duties as might reasonably be required.

Job description

Job responsibilities

Job title:Integrated Governance Lead

Responsible to:CEO

Accountable to:CEO

Key working relationships:

Director of Patient Services, Finance Manager, Therapy Team, Ward teams Director of Operations; Chief Executive

1. JOB SUMMARY

It is the hospitals objective to be known as a high reliability organisation. As such, the values and behaviours of the organisation should reflect this objective building on a platform of continuous improvement.

The Integrated Governance Lead will support the management team embed a culture of High Reliability and be key in the development and leadership of a Quality Improvement for Holy Cross Hospital. The Integrated Governance Lead will work with the hospital teams to:

Recognise potential points of failure and identify opportunities for improvement.

Actively participate in a culture of openness and responsiveness. Where escalated, the key management teams will provide feedback in response to information that is shared.

Consistently concentrate and observe processes to inform decision making and identification of new operational initiatives.

Concentrate on any deviation or process failure regardless of how small to an agreed standard thus preventing the potential for major accident or incident

Provide a framework to ensure our teams become experts within their field, update and continue to develop the skills within the team increasing scope where appropriate.

Develop leaders who know who in the organisation has specialised knowledge and utilise this to the benefit of the patient.

Escalate any patient or staff safety concerns immediately.

Ensure Holy Cross Hospital remains compliant with regulation.

2. MAIN DUTIES AND RESPONSIBILITIES

2.1.1. To review best practice and evidence globally and adapt for local implementation

2.1.2. To Chair the Integrated Governance Committee, preparing with the support of the CEO the necessary papers and recommendations for change Monthly.

2.1.3. Review Holy Cross Hospitals patient and family engagement program, including the development of a patient and family participation group and patient participation survey. Ensure the patient engagement survey, meets the requirements of the Family and Friends Test. To present the results of both the participation group and surveys, developing an appropriate action plan to ensure Holy Cross Hospital is patient centered in its delivery of care.

2.1.4. Challenge long-held beliefs through the identification and presentation of results, focusing on variations in best practice. Introduce evidence-based benchmarks and other performance metrics. Design and co-ordinate quality/safety improvement projects and tools to ensure successful completion. Where required review or establish the necessary steering group/s, support the clinical teams to embed evidence-based standards/guidelines. With clinical leads, develop robust data collection tools and management systems, evaluating and presenting of results and recommendations.

2.1.5. To work with the Director of Patient Services and clinical teams in reviewing Clinical Risks and implementing the necessary mitigations

2.1.6 To develop and implement a Patient Safety Incident Response Framework (PSIRF) Work with the lead for training and development to devise a series of workshops providing assurance of hospital wide understanding of PSIRF

2.1.7. Work with and support the Lead for Infection, Prevention and Control (IPC) in the implementation of the annual IPC program, audit and quality improvement plan. With the Director of Patient Services and therapy leads ensure teams use the results of audit and quality initiatives to change and improve clinical practice.

2.2. Operational Focus

2.2.1. Work with the Operations Director to ensure there is a coordinated approach to Health and Safety and Emergency Preparedness as part of hospital wide Integrated Governance, including but not exhaustive:

Risk Management Strategy

Fire Safety

Manual Handling

COSHH

Display Screen Equipment

Hospital Security and Remote Worker

Accidents and Incident Reporting

Safety: Estates: Environment and Equipment

Management of Medical Gasses

Management of Contractors

2.2.2 Work with the Information Services Manager to ensure adherence to Information Governance including:

Data Security and Accountability

Data Quality and Integrity

Data Ownership and Stewardship

Accessibility and Usability

Compliance with General Data Protection Regulation (GDPR)

2.3. People management and development

2.3.1 Work with the learning and development lead and ward and department managers in reporting mandatory and statutory training compliance and focused remedial action plans.

2.3.2. Work with Human Resources (HR) team to report workforce metrics such as:

Recruitment and retention

Succession plans

Diversity Equity and Inclusion

Employee engagement and Belonging

3. Legislative requirements

To highlight and advise on regulatory body changes and requirements to ensure Holy Cross Hospital remains regulatory compliant.

4. PERSONAL DEVELOPMENT

4.1 Participate in the annual hospital appraisal scheme

4.2. Take responsibility for own personal development actively seeking learning opportunities as appropriate

4.3. Be committed to further development of own skills and knowledge

5. HEALTH AND SAFETY

5.1. Work at all times within the scope of the Health and Safety at Work Act of 1974 and the hospital policy for reporting of accidents, incidents, hazards and risk management.

5.2. Maintain and protect the safety, confidentiality and dignity of patients and families.

5.3. Manage and maintain a clean, safe and tidy environment.

Take an active role in the prevention and control of infection.

6. GENERAL

6.1. Attention to detail, including in terms of presentation, punctuality and supporting the maintenance of a safe and welcoming environment for all

6.2 Maintain the principles of the Data Protection Act of 1998 both within and outside of the hospital environment

6.3. Act in accordance with the hospitals Data Protection Policy

6.4. Be aware of personal compliance with work practice legislation.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS)

This job description represents an outline of the main components of the job and is not intended to be exhaustive.

It may, with consultation be subject to additions and amendment as the need arises. It has been checked for overt or implied discrimination within the scope of the Hospitals policies on equality and diversity and none was found.

In addition to the duties and responsibilities listed the post holder is required to perform other duties as might reasonably be required.

Person Specification

Experience

Essential

  • Educated to postgraduate level or equivalent
  • Knowledge and skills in quality improvement methods.
  • Evidence of continuous development relevant to the field
  • Professional PIN or registration: NMC
  • Strong Leadership skills with evidence of motivating individuals
  • The ability to facilitate group work
  • Manage own workload and determine priorities
  • Excellent communication skills and strong interpersonal skills
  • The ability to reflect and critically appraise own performance
  • Excellent Microsoft Office skills
  • Experience in hospital setting of developing, supporting, facilitating, monitoring and implementing quality improvement and or safer care programs
  • Experience of working on patient and family/carer engagement / initiatives
  • Experience of analysing data and presenting information effectively in report form.
  • Experience of leadership or coaching individuals or team
  • Knowledge of research and audit

Desirable

  • Experience of developing a High Reliability Framework in a hospital setting
  • Experience in writing, developing and implementing strategic plans
  • Care Quality Commission Framework and its application to practice
Person Specification

Experience

Essential

  • Educated to postgraduate level or equivalent
  • Knowledge and skills in quality improvement methods.
  • Evidence of continuous development relevant to the field
  • Professional PIN or registration: NMC
  • Strong Leadership skills with evidence of motivating individuals
  • The ability to facilitate group work
  • Manage own workload and determine priorities
  • Excellent communication skills and strong interpersonal skills
  • The ability to reflect and critically appraise own performance
  • Excellent Microsoft Office skills
  • Experience in hospital setting of developing, supporting, facilitating, monitoring and implementing quality improvement and or safer care programs
  • Experience of working on patient and family/carer engagement / initiatives
  • Experience of analysing data and presenting information effectively in report form.
  • Experience of leadership or coaching individuals or team
  • Knowledge of research and audit

Desirable

  • Experience of developing a High Reliability Framework in a hospital setting
  • Experience in writing, developing and implementing strategic plans
  • Care Quality Commission Framework and its application to practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Holy Cross Hospital

Address

Holy Cross Hospital

Hindhead Road

Haslemere

Surrey

GU27 1NQ


Employer's website

https://www.holycross.org.uk/ (Opens in a new tab)

Employer details

Employer name

Holy Cross Hospital

Address

Holy Cross Hospital

Hindhead Road

Haslemere

Surrey

GU27 1NQ


Employer's website

https://www.holycross.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chief Executive Officer

Fran Campion-Smith

01428643311

Details

Date posted

19 January 2024

Pay scheme

Other

Salary

Depending on experience Equivalent Band 8a

Contract

Permanent

Working pattern

Full-time

Reference number

E0433-24-0000

Job locations

Holy Cross Hospital

Hindhead Road

Haslemere

Surrey

GU27 1NQ


Privacy notice

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