Job responsibilities
Duties & Responsibilities
- Attended urgent and emergency calls as directed by the Control Team at the venues.
- Working as part of a response team with more senior ambulance clinicians.
- Physically manoeuvre and lift patients using the provided manual handling aids.
- Undertaking a manual handling dynamic risk assessment, where necessary, request additional support before attempting any manoeuvre.
- Completing all relevant operational documentation (VDI check sheets, etc) when required.
- Adherence to our policies and procedures.
- Adherence to any relevant policies and procedures as dictated by a venue (this may include policies and procedures provided by the individual venues).
- Ensuring all vehicles are thoroughly checked prior to the start of a shift (where applicable). This includes the required equipment and road worthiness checks.
- Ensuring all vehicles and equipment are kept clean and within relevant infection, prevention and control policies and procedures.
- Reporting any vehicle defects immediately to the management team.
- Attending any relevant/required training sessions provided by us
- Have an adaptable approach to the role and a willingness to be flexible.
- Ensure any changes in your driving status are communicated to us immediately.
- Maintaining contractual key performance indicators that are within your control.
- Identifying and reporting any equipment failures or faults at the point of identification.
- Ensuring the safe and effective disposal of all clinical waste materials.
Clinical Responsibilities
- Maintain an appropriate level of care for patients relevant to their condition within the authorised level of competence.
- Timely recognition where more senior clinical intervention is required and/or conveyance to a specialist centre is indicated.
- Interact and reassure distressed, emotional or mentally ill persons in accordance with the Mental Capacity Act and Mental Health Act.
- Undertake clinically appropriate assessments and interventions within the ECSW clinical scope of practice.
- Ensure the administration of any permitted medicines is done in accordance with the relevant JRCALC clinical guidelines.
- Ensure authorisation is sought prior to the discharge of patient care (this includes onward referrals to another healthcare professional).
Documentation and Record Keeping
- Maintaining a high standard of clinical documentation.
- Accurately record all elements of a clinical assessment and relevant clinical interventions to assist in the continuation of patient care.
- Ensuring the specific vehicle forms are completed prior to the start of a shift.
- Submitting accurate and detailed incident forms to us (and any NHS Trust as required).
- Maintaining patient confidentiality at all times.
- Ensuring the safe storage of all clinical documentation in respect of the control of confidential information policy as outlined within the Data Protection Act and the Caldicott Principles.
Communication
- To communicate sensitive medical information to patients and relatives in a reassuring manner whilst maintaining professionalism, empathy and confidentiality.
- Liaise with other staff and communicate patient information in a professional, confidential manner.
- Maintaining effective communication with patients, healthcare professionals, Managers and Associate Professionals.
- Ensuring any relevant individual(s) is made aware of any operational or clinical issues when appropriate.
Additional Requirements
- Providing requested information to under the company's obligations under the NHS safer recruitment requirements.
- Providing an enhanced disclosure barring service (DBS) with barred list information certificate.
- Providing requested documents and evidence to allow us to undertake an enhanced DBS with a barred list information certificate.
- On receipt of the DBS, signing up to the DBS update service to allow us to conduct annual DBS checks. Alternatively, provide a new DBS certificate on an annual basis.
- Completing the health assessment prior to the commencement of operational shifts.
- Maintaining compliance with all required mandatory training set by us
- Provide evidence of the vaccinations required to undertake frontline emergency work.
- Engage with the clinician team with routine clinical supervision and appraisals.
