Emergency Care Support Worker - Trainee (Casual)
XL Team LTD
The closing date is 31 December 2024
Job summary
- Full training for this role is provided free of charge!
- Training will be provided on evening and weekends.
- You must have good availability for evening and weekend work
We are looking to grow our ambulance team for a varied portfolio of events across the UK.
Our Emergency Care Support Workers work with Ambulance Technicians and Paramedics to provide emergency response, care and transport to people who become ill or injured at public events.
Main duties of the job
You will attend to patients that become unwell whilst attending an event at a venue and occasionally convey patients to an appropriate treatment centre or hospital
About us
Medical and First Aid Services for Public Events
When hosting public events or mass gatherings, ensuring the safety of attendees and participants is paramount. Our team provides a full spectrum of medical and first aid services, from first aiders to pre-hospital doctors, and from ambulances to fully equipped field hospitals.
Job description
Job responsibilities
Duties & Responsibilities
- Attended urgent and emergency calls as directed by the Control Team at the venues.
- Working as part of a response team with more senior ambulance clinicians.
- Physically manoeuvre and lift patients using the provided manual handling aids.
- Undertaking a manual handling dynamic risk assessment, where necessary, request additional support before attempting any manoeuvre.
- Completing all relevant operational documentation (VDI check sheets, etc) when required.
- Adherence to our policies and procedures.
- Adherence to any relevant policies and procedures as dictated by a venue (this may include policies and procedures provided by the individual venues).
- Ensuring all vehicles are thoroughly checked prior to the start of a shift (where applicable). This includes the required equipment and road worthiness checks.
- Ensuring all vehicles and equipment are kept clean and within relevant infection, prevention and control policies and procedures.
- Reporting any vehicle defects immediately to the management team.
- Attending any relevant/required training sessions provided by us
- Have an adaptable approach to the role and a willingness to be flexible.
- Ensure any changes in your driving status are communicated to us immediately.
- Maintaining contractual key performance indicators that are within your control.
- Identifying and reporting any equipment failures or faults at the point of identification.
- Ensuring the safe and effective disposal of all clinical waste materials.
Clinical Responsibilities
- Maintain an appropriate level of care for patients relevant to their condition within the authorised level of competence.
- Timely recognition where more senior clinical intervention is required and/or conveyance to a specialist centre is indicated.
- Interact and reassure distressed, emotional or mentally ill persons in accordance with the Mental Capacity Act and Mental Health Act.
- Undertake clinically appropriate assessments and interventions within the ECSW clinical scope of practice.
- Ensure the administration of any permitted medicines is done in accordance with the relevant JRCALC clinical guidelines.
- Ensure authorisation is sought prior to the discharge of patient care (this includes onward referrals to another healthcare professional).
Documentation and Record Keeping
- Maintaining a high standard of clinical documentation.
- Accurately record all elements of a clinical assessment and relevant clinical interventions to assist in the continuation of patient care.
- Ensuring the specific vehicle forms are completed prior to the start of a shift.
- Submitting accurate and detailed incident forms to us (and any NHS Trust as required).
- Maintaining patient confidentiality at all times.
- Ensuring the safe storage of all clinical documentation in respect of the control of confidential information policy as outlined within the Data Protection Act and the Caldicott Principles.
Communication
- To communicate sensitive medical information to patients and relatives in a reassuring manner whilst maintaining professionalism, empathy and confidentiality.
- Liaise with other staff and communicate patient information in a professional, confidential manner.
- Maintaining effective communication with patients, healthcare professionals, Managers and Associate Professionals.
- Ensuring any relevant individual(s) is made aware of any operational or clinical issues when appropriate.
Additional Requirements
- Providing requested information to under the company's obligations under the NHS safer recruitment requirements.
- Providing an enhanced disclosure barring service (DBS) with barred list information certificate.
- Providing requested documents and evidence to allow us to undertake an enhanced DBS with a barred list information certificate.
- On receipt of the DBS, signing up to the DBS update service to allow us to conduct annual DBS checks. Alternatively, provide a new DBS certificate on an annual basis.
- Completing the health assessment prior to the commencement of operational shifts.
- Maintaining compliance with all required mandatory training set by us
- Provide evidence of the vaccinations required to undertake frontline emergency work.
- Engage with the clinician team with routine clinical supervision and appraisals.
Job description
Job responsibilities
Duties & Responsibilities
- Attended urgent and emergency calls as directed by the Control Team at the venues.
- Working as part of a response team with more senior ambulance clinicians.
- Physically manoeuvre and lift patients using the provided manual handling aids.
- Undertaking a manual handling dynamic risk assessment, where necessary, request additional support before attempting any manoeuvre.
- Completing all relevant operational documentation (VDI check sheets, etc) when required.
- Adherence to our policies and procedures.
- Adherence to any relevant policies and procedures as dictated by a venue (this may include policies and procedures provided by the individual venues).
- Ensuring all vehicles are thoroughly checked prior to the start of a shift (where applicable). This includes the required equipment and road worthiness checks.
- Ensuring all vehicles and equipment are kept clean and within relevant infection, prevention and control policies and procedures.
- Reporting any vehicle defects immediately to the management team.
- Attending any relevant/required training sessions provided by us
- Have an adaptable approach to the role and a willingness to be flexible.
- Ensure any changes in your driving status are communicated to us immediately.
- Maintaining contractual key performance indicators that are within your control.
- Identifying and reporting any equipment failures or faults at the point of identification.
- Ensuring the safe and effective disposal of all clinical waste materials.
Clinical Responsibilities
- Maintain an appropriate level of care for patients relevant to their condition within the authorised level of competence.
- Timely recognition where more senior clinical intervention is required and/or conveyance to a specialist centre is indicated.
- Interact and reassure distressed, emotional or mentally ill persons in accordance with the Mental Capacity Act and Mental Health Act.
- Undertake clinically appropriate assessments and interventions within the ECSW clinical scope of practice.
- Ensure the administration of any permitted medicines is done in accordance with the relevant JRCALC clinical guidelines.
- Ensure authorisation is sought prior to the discharge of patient care (this includes onward referrals to another healthcare professional).
Documentation and Record Keeping
- Maintaining a high standard of clinical documentation.
- Accurately record all elements of a clinical assessment and relevant clinical interventions to assist in the continuation of patient care.
- Ensuring the specific vehicle forms are completed prior to the start of a shift.
- Submitting accurate and detailed incident forms to us (and any NHS Trust as required).
- Maintaining patient confidentiality at all times.
- Ensuring the safe storage of all clinical documentation in respect of the control of confidential information policy as outlined within the Data Protection Act and the Caldicott Principles.
Communication
- To communicate sensitive medical information to patients and relatives in a reassuring manner whilst maintaining professionalism, empathy and confidentiality.
- Liaise with other staff and communicate patient information in a professional, confidential manner.
- Maintaining effective communication with patients, healthcare professionals, Managers and Associate Professionals.
- Ensuring any relevant individual(s) is made aware of any operational or clinical issues when appropriate.
Additional Requirements
- Providing requested information to under the company's obligations under the NHS safer recruitment requirements.
- Providing an enhanced disclosure barring service (DBS) with barred list information certificate.
- Providing requested documents and evidence to allow us to undertake an enhanced DBS with a barred list information certificate.
- On receipt of the DBS, signing up to the DBS update service to allow us to conduct annual DBS checks. Alternatively, provide a new DBS certificate on an annual basis.
- Completing the health assessment prior to the commencement of operational shifts.
- Maintaining compliance with all required mandatory training set by us
- Provide evidence of the vaccinations required to undertake frontline emergency work.
- Engage with the clinician team with routine clinical supervision and appraisals.
Person Specification
Experience
Essential
- Experience of working in a team
- Experience of working with people
- Experience of driving in the UK for more than 12 months
Desirable
- Experience of working in emergency settings
Personal characteristics
Essential
- Approachable, adaptable and caring personality.
- Appreciation of the different needs of individuals with varying degrees of mobility.
- Patient empathy
- Punctuality
- Quality and patient-focused.
- Self-motivated and able to use initiative.
Qualifications
Essential
- GCSE Grade A to C in English and Maths
Desirable
- FREC/FPOS Qualifications
- NHS/Emergency Ambulance Service Training
- Event Medical / Clinical Qualification
Person Specification
Experience
Essential
- Experience of working in a team
- Experience of working with people
- Experience of driving in the UK for more than 12 months
Desirable
- Experience of working in emergency settings
Personal characteristics
Essential
- Approachable, adaptable and caring personality.
- Appreciation of the different needs of individuals with varying degrees of mobility.
- Patient empathy
- Punctuality
- Quality and patient-focused.
- Self-motivated and able to use initiative.
Qualifications
Essential
- GCSE Grade A to C in English and Maths
Desirable
- FREC/FPOS Qualifications
- NHS/Emergency Ambulance Service Training
- Event Medical / Clinical Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
