Job summary
The Treatment and Recovery function within Syncora consists of Acorn
Recovery Projects and Delphi Medical, both leaders in their field of providing drug and alcohol treatment. Within this area of the
business, there are several successful services and contracts, including
Community and Residential Treatment, Prison and Community Services and
Supported Accommodation, as well as numerous opportunities to grow and improve
our combined portfolio.
Both
Acorn and Delphi have strong service offers, each with a clear vision for
providing quality support and treatment. During the past two years the current
Director of Treatment & Recovery has led the development of an integrated
approach to substance misuse service delivery across Syncora. This role will continue
to build upon the good foundations ensuring that we sustain a multifaceted
offer that has a clear vision and results in a culture of collaboration and
sharing of success.
Main duties of the job
The successful
candidate will hold responsibility for the excellent strategic, operational, and financial
delivery of quality services that meet all regulatory and legislative
requirements. The ability to retain oversight and leadership of key business
areas is required, as well as the understanding that operational involvement at
times is required to fully understand the quality and impact of our offer.
The
successful candidate will work creatively and innovatively with teams and other
senior leaders across The Calico Group to develop and encourage joined-up
working, ensuring that services provide high-quality therapeutic intervention,
placing the customer need at the forefront. The role will work collaboratively
with the Director of Partnerships and Head of Business development, supporting
key projects and growth opportunities that support this ambition. Treatment and
Recovery is an area of growth for The Calico Group. The successful candidate
will have the experience and passion to continue this growth, with focus on the
substance misuse, mental health, and criminal justice sectors.
You will
report to the Managing Director of Syncora and form part of the Syncora Senior
Leadership Team, this role will play a vital part in supporting colleagues and
bringing energy and enthusiasm in order to motivate the team. The successful
candidate can see beyond their own area of the business and collaborate wider,
providing a dynamic and agile working style.
About us
Founded in 2000, The Calico Group has grown from a small housing provider into an award-winning group of specialist companies and charities. More than 1000 staff have joined us on our journey, and together we work with a shared purpose: to make a real difference to peoples lives.
To do this, each part of The Calico Group has its own specialism and expertise. Together, weve established a track record across the Northwest for providing a complete community service that includes housing, healthcare, support, employability and construction.
This post is based in Syncora which is the division in Calico providing substance misuse treatment and recovery services alongside skills and training, domestic abuse, homelessness, and residential care.
Calico is committed to equality of opportunity for all staff and wish to be representative of the communities in which we work. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Job description
Job responsibilities
The Director of Operations will hold responsibility for excellent strategic, operational, and financial delivery of quality services that meet all regulatory and legislative requirements. The ability to retain oversight and leadership of key business areas is required, as well as the understanding that operational involvement at times is required to fully understand the quality and impact of our offer.
The successful candidate will work creatively and innovatively with teams and other senior leaders across The Calico Group to develop and encourage joined-up working, ensuring that services provide high-quality therapeutic intervention, placing the customer need at the forefront.
Job description
Job responsibilities
The Director of Operations will hold responsibility for excellent strategic, operational, and financial delivery of quality services that meet all regulatory and legislative requirements. The ability to retain oversight and leadership of key business areas is required, as well as the understanding that operational involvement at times is required to fully understand the quality and impact of our offer.
The successful candidate will work creatively and innovatively with teams and other senior leaders across The Calico Group to develop and encourage joined-up working, ensuring that services provide high-quality therapeutic intervention, placing the customer need at the forefront.
Person Specification
What you will get in return
Essential
- -The opportunity to make a real difference to peoples lives.
- -Competitive salary.
- -Car allowance.
- -25 days holiday + 8 Bank Holidays.
- -A fabulous wellbeing programme.
- -Enhanced pension contributions.
- -Private medical insurance and cash plan.
- -Life assurance.
- -Be part of a values lead culture.
- -Quality learning and development opportunities.
- -Join a unique and diverse group of companies with growth ambitions.
Qualifications
Essential
- -Relevant professional qualification or equivalent work experience.
- -Experience of working as a Director role within the relevant field or similar size organisation and/or extensive senior operational experience in substance misuse or similar services.
Experience
Essential
- -Strong business and financial acumen, developing and leading substantial budgets and achieving positive financial performance.
- -Collaborative leadership, excellent role model with a personable approach.
- -Fostering a culture of collaboration and empowerment within our team.
- -Balancing the needs of social and business objectives, ability to oversee complex, inter-linked programmes of work.
- -Robust understanding of regulatory and policy context for substance misuse services.
- -Ensuring safeguarding policy is implemented and that all forms of safeguarding risk are appropriately managed.
- -Ability to work effectively within a complex organisation and across organisational boundaries with the ability to lead and achieve organisational change processes.
- -Delivering strategies and plans that demonstrate innovative forward thinking and vision.
Desirable
- -Understanding of quality improvement systems and the ability to lead them effectively.
- -Excellent communication and analytical skills, understanding complex data and information.
- -Highly proficient with Microsoft applications and general IT.
- -Leading and advising on safeguarding within Treatment & Recovery, understanding relevant legislation and guidance.
- -Ability to recognise key opportunities and drive them forward.
- -To understand and influence the external social and political commissioning landscape.
- -Great relationship skills, Professionalism, discretion, and confidentiality attributes at all times.
Person Specification
What you will get in return
Essential
- -The opportunity to make a real difference to peoples lives.
- -Competitive salary.
- -Car allowance.
- -25 days holiday + 8 Bank Holidays.
- -A fabulous wellbeing programme.
- -Enhanced pension contributions.
- -Private medical insurance and cash plan.
- -Life assurance.
- -Be part of a values lead culture.
- -Quality learning and development opportunities.
- -Join a unique and diverse group of companies with growth ambitions.
Qualifications
Essential
- -Relevant professional qualification or equivalent work experience.
- -Experience of working as a Director role within the relevant field or similar size organisation and/or extensive senior operational experience in substance misuse or similar services.
Experience
Essential
- -Strong business and financial acumen, developing and leading substantial budgets and achieving positive financial performance.
- -Collaborative leadership, excellent role model with a personable approach.
- -Fostering a culture of collaboration and empowerment within our team.
- -Balancing the needs of social and business objectives, ability to oversee complex, inter-linked programmes of work.
- -Robust understanding of regulatory and policy context for substance misuse services.
- -Ensuring safeguarding policy is implemented and that all forms of safeguarding risk are appropriately managed.
- -Ability to work effectively within a complex organisation and across organisational boundaries with the ability to lead and achieve organisational change processes.
- -Delivering strategies and plans that demonstrate innovative forward thinking and vision.
Desirable
- -Understanding of quality improvement systems and the ability to lead them effectively.
- -Excellent communication and analytical skills, understanding complex data and information.
- -Highly proficient with Microsoft applications and general IT.
- -Leading and advising on safeguarding within Treatment & Recovery, understanding relevant legislation and guidance.
- -Ability to recognise key opportunities and drive them forward.
- -To understand and influence the external social and political commissioning landscape.
- -Great relationship skills, Professionalism, discretion, and confidentiality attributes at all times.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
