Project Coordinator

The Calico Group

This job is now closed

Job summary

The project provides short-term supported accommodation services for people experiencing homelessness that have complex needs. The project aims to support and improve the lives of those who experience repeated homelessness /entrenched rough sleeping and find it difficult to secure and maintain independent living because of these complex needs.

The Project Coordinator will be an integral part of the Leadership Team. The role will lead and support the team to engage and motivate residents, whilst promoting an environment where they can make positive changes and achieve successful move on.

As the lead manager within the project you will support the wider management team to deliver assurances around performance and operationally manage the building and service. You will help us enhance our reputation, contribute to an on-call / out of hours rota system when needed and flexibly provide managerial support to other service areas when required

Main duties of the job

Managing the staff team and building functions

Carrying out staff 1-2-1s, personal development and wellbeing sessions

Employee recruitment and selection

Rota management

Ensuring a wide-ranging programme of activities is running to enhance outcomes for our customers

Dealing with evictions and incidents, including knowledge and experience of managing safeguarding alerts / concerns

Arranging training for staff and ensuring it is up to date

Representing the service at stakeholder, partnership, and internal meetings

Ensuring compliance via policies / procedures and data reporting

Quality checks and audits / contractual reporting and KPI management

Leading on embedding trauma informed approaches and practices

Chairing team meetings

Effective partnership working to enhance service delivery

Financial management, performing to budgets and ensuring rent collection rates / low voids rates / invoicing and systems are managed well

Supporting the wider Gateway Services Management Team

About us

Through commitment, creativity and expertise, we will inspire and motivate change within communities and future generations by enabling individuals to achieve a Life Worth Living.

Acorn offers a safe and welcoming environment for those people in need of support. We deliver an array of services ranging from Residential Rehabilitation, Recovery Housing, Community Services including substance use programmes and mental health support to complex needs supported housing. The services span across Greater Manchester and Lancashire, and support people to gain the skills to sustain independence, improve their wellbeing through meaningful activity and maintain their recovery by connecting with a passionate team of lived experience individuals.

Founded in 2000, The Calico Group has grown from a small housing provider into an award-winning group of specialist companies and charities. More than 700 staff have joined us on our journey, and together we work with a shared purpose: to make a real difference to peoples lives.

To do this, each part of The Calico Group has its own specialism and expertise. Together, we have established a track record across the Northwest for providing a complete community service that includes housing, healthcare, support, employability and construction.

Date posted

10 May 2024

Pay scheme

Other

Salary

£29,051 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0426-24-0030

Job locations

Oak Tree House

West Road

Lancaster

LA1 5PE

Job description

Job responsibilities

Managing the staff team and building functions.

Carrying out staff 1-2-1s, personal development and wellbeing sessions.Employee recruitment and selection.Rota management.Ensuring a wide-ranging programme of activities is running to enhance outcomes for our customers.Dealing with evictions and incidents, including knowledge and experience of managing safeguarding alerts / concerns.Arranging training for staff and ensuring it is up to date.Representing the service at stakeholder, partnership, and internal meetings.Ensuring compliance via policies / procedures and data reportingQuality checks and audits / contractual reporting and KPI management.Leading on embedding trauma informed approaches and practices.Chairing team meetings.Effective partnership working to enhance service delivery.Financial management, performing to budgets and ensuring rent collection rates / low voids rates / invoicing and systems are managed well.Supporting the wider Gateway Services Management Team.Managing referral pathways of entry to services such as crisis rooms / main stay.

Job description

Job responsibilities

Managing the staff team and building functions.

Person Specification

What you need to be successful in this role

Essential

A passion for providing exceptional customer service
The drive and motivation to make a real difference to peoples lives
A flexible and innovative approach to service delivery
A Full driving licence and access to your own car would be advantageous
Excellent organisational skills

Experience

Essential

The ability to engage with individuals and build trusting relationships patience and resilience will be key!

Person Specification

What you need to be successful in this role

Essential

A passion for providing exceptional customer service
The drive and motivation to make a real difference to peoples lives
A flexible and innovative approach to service delivery
A Full driving licence and access to your own car would be advantageous
Excellent organisational skills

Experience

Essential

The ability to engage with individuals and build trusting relationships patience and resilience will be key!

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.