Job summary
As a Clinical Manager (Paramedic) and part of the senior leadership team, you will play a crucial role in our organisation, overseeing various aspects of our clinical operations.
At our family-run ambulance service, you'll become an integral part of a close-knit team with a passion for serving our community. We offer a supportive and inclusive work environment, opportunities for professional growth, and a chance to make a real impact on healthcare delivery in Cornwall. Within the daily running of the company, office staff and members of management are required to be flexible with job roles and responsibilities where it sees fits, this can include on the road work.
If you're a driven and adaptable individual ready to take on this challenging yet rewarding role, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal candidate for the position.
Join us in our mission to provide exceptional healthcare services to Cornwall. Together, we can make a difference!
Main duties of the job
Your responsibilities will include:
- Providing clinical support and guidance.
- Recruitment, training and appraisal of all staff- Developing and implementing clinical policies and procedures.- Ensuring compliance with CQC (Care Quality Commission) standards.- Collaborating with other management roles to optimise service delivery.- Contributing to the expansion of our services across all avenues.- Shift and event cover.
The requirements of this role are as follows:
- Clinical registration, Paramedic HCPC is essential.- Strong leadership and management skills.- Experience in clinical operations and compliance.- Excellent communication and interpersonal skills.- Ability to adapt to a dynamic healthcare environment.
About us
We are a family run private ambulance service in the heart of Cornwall.With nearly 20 years of committed service to our community, a CQC rating of Good, we take pride in being a professional and trusted provider of emergency and non-emergency medical care.We have an excellent reputation within the South West based on our professional and patient focussed service.Our services include event coverage, patient transport, and interfacility transfers. Running alongside the provision of transport we are now offering a first aid training facility to support our team and other businesses and schools in Cornwall. This is a relatively new branch of Lifestar and we are looking to market this further.
Job description
Job responsibilities
JOB DESCRIPTION
Title of post: Clinical Manager
Responsible to: Managing Director
MAIN PURPOSE OF THE ROLE
To manage the operational and strategic functions of the organisation and provide clinical support, leadership, and guidance.
MAIN FUNCTIONS
- Organising and co-ordinating operations and procedures to ensure operational and strategic organisational effectiveness and efficiency.
- Developing procedures and methods of ensuring compliance with the various legislative and regulatory requirements affecting Lifestar Medical Ltd and its activities.
- Monitoring and managing the various required compliance targets to ensure strategic and operational effectiveness.
- Providing clinical and operational advice and guidance to staff in line with current best practices.
- Developing and implementing policies alongside the Managing director.
- Managing staffing levels and the team to ensure operational capability.
- Arrange, manage and grow, with the assistance of the managing director appropriate training sessions and courses relevant for staff and external booked QualSafe approved courses.
- Responsible for policies and procedures alongside the Managing Director.
SPECIFIC RESPONSIBILITES
Operational Management
- Oversee the management of day-to-day bookings, enquiries and the tasking of staff and resources.
- Ensure the operational aspects of Lifestar Medical Ltd are effectively managed, both operationally and strategically.
- Assessing and Managing changes to strategic or operational requirements based on reporting and requirements for change.
- Monitor and manage repairs and services etc required to ensure the vehicle fleet remains in good and serviceable condition.
Administration management
- Ensure the appropriate completion, audit and management of incidents and safeguarding concerns.
- Develop and monitor auditing and patient transport systems.
- Ensure compliance with contractors and the various legislative and regulatory requirements are adhered to (e.g CQC, Health & Safety etc)
- Establish and maintain effective systems for monitoring operational performance against agreed targets.
- Oversee the safe storage, audit, and manage the ordering and supply of Medicines required as per LSM policy.
- Monitoring audits and checks of equipment and stock levels to ensure operational ability and legal compliance.
- Completion and management of the staff rota.
- Managing and reviewing policies and procedures alongside the Managing director.
Finance
- Manage the ordering of stock and equipment.
- Manage stock, equipment and repair budgets and reporting.
Monitoring Business targets and Planning
o Work closely with the Managing Director to monitor Lifestar Medical Ltds performance against business objectives and targets.
o Managing the process and contributing to the development of annual reports/plans, budgets and targets.
o Contribute to the business strategy of the company.
Human Resources Management
o Ensure that the recruitment, management, training, development, and appraisal of staff is undertaken effectively and efficiently.
o Ensure that current employment, equal opportunities and health and safety legislation, together with good practice, are consistently applied.
Additional Tasks
o Any other duties as maybe deemed suitable for the post and as agreed with the Managing Director and within the context of the contract of employment. Priorities are likely to vary from time to time.
Job description
Job responsibilities
JOB DESCRIPTION
Title of post: Clinical Manager
Responsible to: Managing Director
MAIN PURPOSE OF THE ROLE
To manage the operational and strategic functions of the organisation and provide clinical support, leadership, and guidance.
MAIN FUNCTIONS
- Organising and co-ordinating operations and procedures to ensure operational and strategic organisational effectiveness and efficiency.
- Developing procedures and methods of ensuring compliance with the various legislative and regulatory requirements affecting Lifestar Medical Ltd and its activities.
- Monitoring and managing the various required compliance targets to ensure strategic and operational effectiveness.
- Providing clinical and operational advice and guidance to staff in line with current best practices.
- Developing and implementing policies alongside the Managing director.
- Managing staffing levels and the team to ensure operational capability.
- Arrange, manage and grow, with the assistance of the managing director appropriate training sessions and courses relevant for staff and external booked QualSafe approved courses.
- Responsible for policies and procedures alongside the Managing Director.
SPECIFIC RESPONSIBILITES
Operational Management
- Oversee the management of day-to-day bookings, enquiries and the tasking of staff and resources.
- Ensure the operational aspects of Lifestar Medical Ltd are effectively managed, both operationally and strategically.
- Assessing and Managing changes to strategic or operational requirements based on reporting and requirements for change.
- Monitor and manage repairs and services etc required to ensure the vehicle fleet remains in good and serviceable condition.
Administration management
- Ensure the appropriate completion, audit and management of incidents and safeguarding concerns.
- Develop and monitor auditing and patient transport systems.
- Ensure compliance with contractors and the various legislative and regulatory requirements are adhered to (e.g CQC, Health & Safety etc)
- Establish and maintain effective systems for monitoring operational performance against agreed targets.
- Oversee the safe storage, audit, and manage the ordering and supply of Medicines required as per LSM policy.
- Monitoring audits and checks of equipment and stock levels to ensure operational ability and legal compliance.
- Completion and management of the staff rota.
- Managing and reviewing policies and procedures alongside the Managing director.
Finance
- Manage the ordering of stock and equipment.
- Manage stock, equipment and repair budgets and reporting.
Monitoring Business targets and Planning
o Work closely with the Managing Director to monitor Lifestar Medical Ltds performance against business objectives and targets.
o Managing the process and contributing to the development of annual reports/plans, budgets and targets.
o Contribute to the business strategy of the company.
Human Resources Management
o Ensure that the recruitment, management, training, development, and appraisal of staff is undertaken effectively and efficiently.
o Ensure that current employment, equal opportunities and health and safety legislation, together with good practice, are consistently applied.
Additional Tasks
o Any other duties as maybe deemed suitable for the post and as agreed with the Managing Director and within the context of the contract of employment. Priorities are likely to vary from time to time.
Person Specification
Qualifications
Essential
- - Clinical registration HCPC is essential.
- - Strong leadership and management skills.
- - Experience in clinical operations and compliance.
- - Excellent communication and interpersonal skills.
- - Ability to adapt to a dynamic healthcare environment
Experience
Essential
- Front line experience
- Managerial role
Desirable
- Teaching experience
- Blue Light driving licence
Knowledge, experience and skills
Essential
- Good standard of general education
- A levels or equivalent
- Degree or equivalent (desirable)
- Experience of office management
- Excellent organisational and communication skills (Written and Oral)
- IT skills ; good, strong and current working knowledge of Microsoft Office (or equivalent)
- Accounts systems - desirable (e.g. SAGE)
- Clear, polite telephone manner
- Time Management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
- Smart, polite, and confident
- Planning and organising and ability to work under pressure
- Adaptability and ability to work as part of a team but can also work using their own initiative
- Self motivated/ambitious and flexible
- Confidentiality
Person Specification
Qualifications
Essential
- - Clinical registration HCPC is essential.
- - Strong leadership and management skills.
- - Experience in clinical operations and compliance.
- - Excellent communication and interpersonal skills.
- - Ability to adapt to a dynamic healthcare environment
Experience
Essential
- Front line experience
- Managerial role
Desirable
- Teaching experience
- Blue Light driving licence
Knowledge, experience and skills
Essential
- Good standard of general education
- A levels or equivalent
- Degree or equivalent (desirable)
- Experience of office management
- Excellent organisational and communication skills (Written and Oral)
- IT skills ; good, strong and current working knowledge of Microsoft Office (or equivalent)
- Accounts systems - desirable (e.g. SAGE)
- Clear, polite telephone manner
- Time Management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
- Smart, polite, and confident
- Planning and organising and ability to work under pressure
- Adaptability and ability to work as part of a team but can also work using their own initiative
- Self motivated/ambitious and flexible
- Confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
