Job summary
Every journey matters. Make a real difference with Prometheus.
Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bedwatch to supporting patients in places of safety.
Main duties of the job
In this role you will be a key figure in ensuring that every patient we care for feels safe, supported and respected.
From the moment a transfer begins until the patient reaches their destination, you will play a hands-on role in safeguarding both their physical and emotional wellbeing.
About us
Prometheus Safe and Secure is part of the Prometheus group of specialist healthcare and support services. The division is dedicated to providing high quality, reliable and person centred safety and support solutions, working closely with Prometheus Complex Care to ensure individuals with complex needs are looked after with dignity and respect. Our teams play a vital role in safeguarding vulnerable people across care pathways, secure transport and residential settings, combining professionalism and compassion with a strong commitment to doing the right thing.
This is your chance to join a growing organisation where your work truly matters. At Prometheus you will be supported, valued and empowered to make a real difference every single day.
Job description
Job responsibilities
You will
- Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism
- Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations
- Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support
- Drive ambulances when required, ensuring safe, smooth and timely journeys
- Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care
- Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests Follow safeguarding policies for both children and adults, always keeping safety and wellbeing as the priority
- Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date
- Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service
- Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction
Job description
Job responsibilities
You will
- Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism
- Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations
- Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support
- Drive ambulances when required, ensuring safe, smooth and timely journeys
- Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care
- Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests Follow safeguarding policies for both children and adults, always keeping safety and wellbeing as the priority
- Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date
- Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service
- Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction
Person Specification
Qualifications
Essential
- Enhanced DBS clearance for both adults and children
- Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
- Right to work in the UK
Desirable
- Excellent written and verbal communication skills
- Strong attention to detail and focus on accuracy
- Proactive, positive and able to work independently or as part of a team
- Well organised with good time management skills
- Experience in a healthcare support or compliance focused role
Person Specification
Qualifications
Essential
- Enhanced DBS clearance for both adults and children
- Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
- Right to work in the UK
Desirable
- Excellent written and verbal communication skills
- Strong attention to detail and focus on accuracy
- Proactive, positive and able to work independently or as part of a team
- Well organised with good time management skills
- Experience in a healthcare support or compliance focused role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
