Job summary
We are seeking a highly experienced and visionary individual
to join our team as Chief Nurse. The successful candidate will align with our
mission of delivering outstanding patient care across all of our insourced
services.
As the Chief Nurse, you will hold ultimate accountability
for patient experience, ensuring that our services consistently meet the
highest standards of quality and compassion.
The successful applicant will be responsible for providing
professional leadership to our nursing and allied health professional staff and
will be expected to collaborate with our Medical Director and Clinical Leads to
uphold clinical governance and effectiveness.
Main duties of the job
The Chief Nurse will make an important contribution towards
developing, promoting and delivering the companys strategic vision for providing
safe and effective clinical services.
We are seeking an experienced and inspirational leader who will
champion our values and build, lead, motivate and develop our clinical teams to
improve performance and maintain excellent service performance.
About us
Medicare are one of the UKs leading insourcing service
providers, having worked in partnership with more than one third of all NHS
Trusts in England and Wales since 2016.
We provide insourced clinical services that have proved to
help reduce patient backlogs and alleviate pressures caused by capacity
shortages. Our service catalogue includes a wide range of insourcing
services that have been designed to help eradicate existing and/or projected
patient backlogs and helps support patients from the general public receive a
prompt diagnosis.
Our services are proven to:
-
Provide additional in-house capacity.
- Maintain or improve Diagnostics Waiting Times
and Activity (DM01) or Referral to Treatment (RTT) targets.
- Reduce the risks inherent with delayed
diagnosis.
Our insourcing services are delivered from the customers
premises, utilising existing unused NHS equipment, IT systems and processes and
are often delivered outside of standard working hours. This economical solution
promotes efficiency by optimizing spare resources.
To demonstrate clinical effectiveness, our services include
clinical audits, discrepancy and/or complaints management (when required) and
the continuous monitoring of patient satisfaction.
Patient benefits include:
-
Greater access to clinically appropriate
diagnostics and treatment.
- Fast onward referral or discharge as
appropriate, in accordance with local pathways.
- Faster access to local services/reduced waiting
times.
Job description
Job responsibilities
Responsibilities include:
-
Develop and implement strategies to embed governance principles across
the divisions ensuring that our SOPs and delivery of services are fit for
purpose.
-
Provide professional leadership
to nursing and allied health professional staff with support from Medicare's
Medical Director and clinical governance department.
-
Develop and update clinical policies and procedures. Make clinical recommendations whilst ensuring that patient safety
and clinical effectiveness is at the forefront of everything we deliver.
-
Work closely with the Business Development Team. Assist customers with
understanding and implementing governance best practices.
-
Assist in the development of new service lines, ensuring that
appropriate governance frameworks are established from inception. Conduct
regular reviews of existing services to ensure compliance with governance
standards.
-
Identify and mitigate risks associated with governance, clinical and
compliance issues. Ensuring these are
communicated to the team and solutions are delivered to prevent identified risk
is appropriate.
-
Manage the concerns process from end to end working alongside the NHS
where appropriate.
-
Establish metrics and Key Performance Indicators (KPIs) to monitor the
effectiveness of governance initiatives and the delivery of these to
clients. Including patient outcomes,
incidents, complaints, and patient feedback.
-
To attend client Service Review meeting to discuss performance against
the KPIs.
-
Develop and implement strategies to address areas of improvement.
-
Evaluate and improve governance processes and procedures to enhance
organisational efficiency and effectiveness.
-
To challenge and implement change where necessary by collaborating with
stakeholders across the organisation, including clinicians, managers, and
senior leaders, to promote a culture of continuous improvement and patient
safety.
-
Lead efforts to embed ISO 9001 and ISO 14001 standards into the
organisation's daily processes and procedures ensuring that the organisation is
audit ready for annual renewal.
-
Provide training and education to staff members on governance
principles, ISO standards, and related procedures.
- Attend board meetings and lead the governance
and clinical risk agenda.
Job description
Job responsibilities
Responsibilities include:
-
Develop and implement strategies to embed governance principles across
the divisions ensuring that our SOPs and delivery of services are fit for
purpose.
-
Provide professional leadership
to nursing and allied health professional staff with support from Medicare's
Medical Director and clinical governance department.
-
Develop and update clinical policies and procedures. Make clinical recommendations whilst ensuring that patient safety
and clinical effectiveness is at the forefront of everything we deliver.
-
Work closely with the Business Development Team. Assist customers with
understanding and implementing governance best practices.
-
Assist in the development of new service lines, ensuring that
appropriate governance frameworks are established from inception. Conduct
regular reviews of existing services to ensure compliance with governance
standards.
-
Identify and mitigate risks associated with governance, clinical and
compliance issues. Ensuring these are
communicated to the team and solutions are delivered to prevent identified risk
is appropriate.
-
Manage the concerns process from end to end working alongside the NHS
where appropriate.
-
Establish metrics and Key Performance Indicators (KPIs) to monitor the
effectiveness of governance initiatives and the delivery of these to
clients. Including patient outcomes,
incidents, complaints, and patient feedback.
-
To attend client Service Review meeting to discuss performance against
the KPIs.
-
Develop and implement strategies to address areas of improvement.
-
Evaluate and improve governance processes and procedures to enhance
organisational efficiency and effectiveness.
-
To challenge and implement change where necessary by collaborating with
stakeholders across the organisation, including clinicians, managers, and
senior leaders, to promote a culture of continuous improvement and patient
safety.
-
Lead efforts to embed ISO 9001 and ISO 14001 standards into the
organisation's daily processes and procedures ensuring that the organisation is
audit ready for annual renewal.
-
Provide training and education to staff members on governance
principles, ISO standards, and related procedures.
- Attend board meetings and lead the governance
and clinical risk agenda.
Person Specification
Qualifications
Essential
- Current NMC registration.
- Degree in Nursing or equivalent, with evidence of practical application of expertise at this level.
Experience
Essential
- Extensive experience of senior professional leadership and operational management for the NHS.
- Demonstrable capability to operate at Board level, with experience of working with partner organisations across the healthcare community to deliver improved outcomes for patients.
- Evidence of influencing, making or effectively participating in national nursing policy development, with experience of translating national policy and standards into practice.
- Ability to demonstrate the ability of bridging the gap between the Board to ward.
- Understanding of the role and functions of governance arrangements and regulators, with detailed knowledge of Clinical Quality, Safety and Risk methodologies.
- Detailed knowledge of Clinical frameworks, legislation, and best practice.
Desirable
- Understanding or experience of working within Insourcing in a similar role.
Person Specification - Behaviours and Skills:
Essential
- Patient and person centred.
- Thorough understanding of governance and experience of implementing and monitoring a framework within an organisation.
- Commitment to NHS values.
- Deep understanding of principles of inclusion and diversity (with strong commitment to delivery).
- Able to develop effective working relationship and networks.
- Able to effectively manage conflict, influence and negotiate, to work under pressure and deliver to deadlines and manage a diverse and complex workload to competing timescales.
- Ability to deal with confidential issues in a professional and sensitive manner.
- Able to communicate effectively to a wide range of audiences using a range of different approaches.
- Politically aware, understanding the need to deliver short-term priorities and achieve long-term goals (sense of balance).
- Personal integrity, able to demonstrate tact and diplomacy with the ability to motivate staff.
- Strategic and innovative thinker who can cut through barriers to change.
Person Specification
Qualifications
Essential
- Current NMC registration.
- Degree in Nursing or equivalent, with evidence of practical application of expertise at this level.
Experience
Essential
- Extensive experience of senior professional leadership and operational management for the NHS.
- Demonstrable capability to operate at Board level, with experience of working with partner organisations across the healthcare community to deliver improved outcomes for patients.
- Evidence of influencing, making or effectively participating in national nursing policy development, with experience of translating national policy and standards into practice.
- Ability to demonstrate the ability of bridging the gap between the Board to ward.
- Understanding of the role and functions of governance arrangements and regulators, with detailed knowledge of Clinical Quality, Safety and Risk methodologies.
- Detailed knowledge of Clinical frameworks, legislation, and best practice.
Desirable
- Understanding or experience of working within Insourcing in a similar role.
Person Specification - Behaviours and Skills:
Essential
- Patient and person centred.
- Thorough understanding of governance and experience of implementing and monitoring a framework within an organisation.
- Commitment to NHS values.
- Deep understanding of principles of inclusion and diversity (with strong commitment to delivery).
- Able to develop effective working relationship and networks.
- Able to effectively manage conflict, influence and negotiate, to work under pressure and deliver to deadlines and manage a diverse and complex workload to competing timescales.
- Ability to deal with confidential issues in a professional and sensitive manner.
- Able to communicate effectively to a wide range of audiences using a range of different approaches.
- Politically aware, understanding the need to deliver short-term priorities and achieve long-term goals (sense of balance).
- Personal integrity, able to demonstrate tact and diplomacy with the ability to motivate staff.
- Strategic and innovative thinker who can cut through barriers to change.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
