Secure Solutions Group

Secure Ambulance Care Assistant

This job is now closed

Job summary

If you have applied for any of our secure roles within the past 6 months, you do not need to apply again. Please only apply for one role.
A detailed job description is on the relevant link within this job advert.
Please note: We will contact you to discuss your application within approximately a week of you submitting your application, we will not wait until the closing date. Please ensure you include a mobile number in your covering letter/notes.
If you do not hear from us within a week, please email us for an update: jn@ssgl.co.uk
Finally, for recruitment updates (including future vacancies) follow our Facebook page:https://www.facebook.com/SSGLMedical

SSGL Medical is expanding its team to meet the increasing demand for mental health transport services. If you are passionate about delivering high-quality care and meet the requirements outlined below, we would love to hear from you.

This is a full-time, permanent role, with on-call duties from Monday to Friday. Weekends are off, but please note that the position requires flexibility, as you will be on-call throughout the week, day and night.

We encourage you to read this job description carefully before submitting your application. We have provided comprehensive information to ensure only those who are fully prepared for the demands of the role apply. Thank you for taking the time to consider this opportunity.

Main duties of the job

As a Secure Ambulance Care Assistant, you will be responsible for the safe transport of service users, many of whom are detained under the Mental Health Act. Your duties will include:

Responding promptly to calls and arriving at the base within 10 minutes when on-call.
Driving to and from destinations across the UK in various vehicles (B-category, such as minibuses and non-emergency ambulances).
Providing emotional support and building rapport with vulnerable service users to ensure they feel safe during transport.
Conducting vehicle checks and preparing all necessary equipment at the beginning of each shift.
Assisting with the transport of mobility-impaired individuals, including the use of wheelchairs, stretchers, and manual handling equipment (training provided).
Maintaining strict confidentiality and adhering to all infection control policies.
Working collaboratively with colleagues to ensure the well-being of service users and conducting dynamic risk assessments throughout transport.

About us

Secure Solutions Group Limited (SSGL) is a CQC-regulated independent ambulance service based in Barnsley, South Yorkshire. We provide medical transport to NHS Trusts and private sector partners across the UK, specialising in secure transport for individuals detained under the Mental Health Act.

Our team is small but close-knit, with a strong emphasis on staff welfare and well-being. We take pride in delivering compassionate, high-quality care to individuals in need during vulnerable moments. SSGL has won multiple awards, including "The Most Innovative Independent Ambulance Service Yorkshire" for three consecutive years.

Date posted

08 October 2024

Pay scheme

Other

Salary

£23,450 a year £2,000 per month plus guaranteed overtime

Contract

Permanent

Working pattern

Full-time

Reference number

E0411-24-0000

Job locations

Secure Solutions Group Ltd

Snydale Road

Cudworth

Barnsley

South Yorkshire

S72 8RP

Job description

Job responsibilities

A detailed job description has been uploaded to this page. Please review this PDF document for a clear understanding of the details of this role.

To be successful in this role, you will need:

Experience: Previous professional experience in public-facing roles (customer service, etc) or in fields such as care, healthcare, or public sector work.
Driving Licence: Full UK manual driving licence with a minimum of 1 years driving experience, less than 6 points, over twenty-five, and no 'DD' coded offences.
Commitment: A willingness to commit to the role long-term (a minimum 6 months).
Flexibility: Availability to work at any hour of the day or night during on-call shifts.
DBS Check: Willingness to undergo an Enhanced DBS check.
Physical Fitness: The ability to handle physical intervention techniques when required (training provided).
Maturity and Initiative: The ability to remain calm under pressure, work independently, and collaborate effectively with colleagues.
Communication Skills: Excellent verbal communication, patient handling, and customer service skills.
Training: Commitment to continuous training, including First Aid at Work, Basic Life Support, and mental health training.

Job description

Job responsibilities

A detailed job description has been uploaded to this page. Please review this PDF document for a clear understanding of the details of this role.

To be successful in this role, you will need:

Experience: Previous professional experience in public-facing roles (customer service, etc) or in fields such as care, healthcare, or public sector work.
Driving Licence: Full UK manual driving licence with a minimum of 1 years driving experience, less than 6 points, over twenty-five, and no 'DD' coded offences.
Commitment: A willingness to commit to the role long-term (a minimum 6 months).
Flexibility: Availability to work at any hour of the day or night during on-call shifts.
DBS Check: Willingness to undergo an Enhanced DBS check.
Physical Fitness: The ability to handle physical intervention techniques when required (training provided).
Maturity and Initiative: The ability to remain calm under pressure, work independently, and collaborate effectively with colleagues.
Communication Skills: Excellent verbal communication, patient handling, and customer service skills.
Training: Commitment to continuous training, including First Aid at Work, Basic Life Support, and mental health training.

Person Specification

Location

Essential

Located within 30 minutes of our base - S72 8RP

Experience

Essential

Experience: Previous professional experience in public-facing roles (customer service, etc) or in fields such as care, healthcare, or public sector work.

Desirable

Experience of working shifts, including during the night.

Qualifications

Essential

Driving Licence: Full UK manual driving licence with a minimum of 1 years driving experience, less than 6 points, over twenty-five, and no 'DD' coded offences.

Person Specification

Location

Essential

Located within 30 minutes of our base - S72 8RP

Experience

Essential

Experience: Previous professional experience in public-facing roles (customer service, etc) or in fields such as care, healthcare, or public sector work.

Desirable

Experience of working shifts, including during the night.

Qualifications

Essential

Driving Licence: Full UK manual driving licence with a minimum of 1 years driving experience, less than 6 points, over twenty-five, and no 'DD' coded offences.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Secure Solutions Group

Address

Secure Solutions Group Ltd

Snydale Road

Cudworth

Barnsley

South Yorkshire

S72 8RP

Employer's website

https://www.SSGL.co.uk (Opens in a new tab)

Employer details

Employer name

Secure Solutions Group

Address

Secure Solutions Group Ltd

Snydale Road

Cudworth

Barnsley

South Yorkshire

S72 8RP

Employer's website

https://www.SSGL.co.uk (Opens in a new tab)