Healthcare Assistant - Neuro Rehabilitation

Cleveland Clinic London

Information:

This job is now closed

Job summary

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 65,000 caregivers worldwide and continue to drive innovation in healthcare.

We opened our first healthcare facility in London in 2021 and of our state-of-the art 184 bed hospital in 2022. With over 100 years of history, our Patients First philosophy will be at the heart of Cleveland Clinic London and the goal of our team is to create an environment that continues to delivers world-class clinical care.

What are we looking for?

We are looking for experienced Healthcare Assistants with a background in an Inpatient setting working within Neuro Rehabilitation.

Main duties of the job

The Healthcare Assistant will work as part of a multi-disciplinary team to provide safe, effective and efficient care for patients including assurance that the professional nursing practice and delivery of care is aligned to the Cleveland Clinic London mission and values.

The Healthcare Assistant is a valuable member of the nursing team. Working within the scope of their role whilst supporting the registered nursing team, they are key in ensuring the best possible patient care is delivered.

Under the supervision of the registered nurse the Health Care Assistants will deliver direct patient care, whilst ensuring the safety and well-being of patients and always working in a manner that promotes patient privacy and dignity.

This specialist rehabilitation service is multidisciplinary, reflecting the needs of each patient, with involvement from Occupational Therapists, Physiotherapists, Speech and Language Therapists, Dietetics, mental health support and nursing care.

The patients intervention is orientated towards their achievement of individualised goals and is responsive to their changing needs. The post holder will build and maintain excellent working relationships with other departments to ensure a seamless service of our patients.

About us

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, Caring for life, researching for health, and educating those who serve, assures our unwavering commitment to professional development.

With state-of-the-art technology including an integrated Electronic Medical Record (EMR), nurses have the latest patient information at their fingertips which reduces the administrative burden, allowing them to focus on care and empathy. Nurses are empowered to speak-up to assure a safe patient journey, and we endorse the Pathway to Excellence and Magnet programme, which provide the highest recognition for nursing excellence and outcomes.

Our nurses have vast experience and diverse expertise, with over 70 nationalities represented, helping to drive patient care and caregiver experience.

We have recently completed a salary review for our registered nurses, ensuring that they are paid according to their position relevant experience, and have equity within their roles. This salary model is market leading and allows our nurses to receive annual salary increase in line with their ongoing experience.

Date posted

07 January 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

E0396-24-0003

Job locations

Cleveland Clinic

33 Grosvenor Place

London

SW1X 7HY


Job description

Job responsibilities

  • The Inpatient Healthcare Assistant will primarily be involved in assisting nursing Caregivers and providing direct patient care, as well as ensuring the safety and well-being of patients and always working in a manner that promotes privacy and dignity
  • Be safe in the use of all equipment appropriate to the care and rehabilitation needs of the clients development
  • To provide a high standard of personal care to clients in a sensitive and respectful manner under the supervision of registered nursing Caregivers
  • To monitor the physical and emotional well-being of all patients in order to be aware of changes and to alert senior colleagues as necessary
  • To work with therapists/team members to ensure optimum cognitive, social, emotional, physical and functional recovery
  • Maintain high standards of care as agreed and delegated by the registered nurse
  • To ensure that rehabilitation goals, strategies and procedures are implemented and reinforced throughout the 24-hour period
  • Be competent in carrying out basic observations and recording the results whilst recognising own limitations and the need to escalate as necessary
  • Support the team in delivering department Key Performance Indicators as appropriate
  • Ensures adherence to CCL Complaints, Concerns and Compliments Policy and communicates with patients, families, visitors and external providers in a calm, courteous, helpful manner, endevouring to resolve difficult issues at the departmental level
  • Requires critical thinking skills and the ability to work as part of a team

Job description

Job responsibilities

  • The Inpatient Healthcare Assistant will primarily be involved in assisting nursing Caregivers and providing direct patient care, as well as ensuring the safety and well-being of patients and always working in a manner that promotes privacy and dignity
  • Be safe in the use of all equipment appropriate to the care and rehabilitation needs of the clients development
  • To provide a high standard of personal care to clients in a sensitive and respectful manner under the supervision of registered nursing Caregivers
  • To monitor the physical and emotional well-being of all patients in order to be aware of changes and to alert senior colleagues as necessary
  • To work with therapists/team members to ensure optimum cognitive, social, emotional, physical and functional recovery
  • Maintain high standards of care as agreed and delegated by the registered nurse
  • To ensure that rehabilitation goals, strategies and procedures are implemented and reinforced throughout the 24-hour period
  • Be competent in carrying out basic observations and recording the results whilst recognising own limitations and the need to escalate as necessary
  • Support the team in delivering department Key Performance Indicators as appropriate
  • Ensures adherence to CCL Complaints, Concerns and Compliments Policy and communicates with patients, families, visitors and external providers in a calm, courteous, helpful manner, endevouring to resolve difficult issues at the departmental level
  • Requires critical thinking skills and the ability to work as part of a team

Person Specification

Qualifications

Essential

  • NVQ level 2 or higher; Care Certificate
  • Good communication and organisational skills
  • BLS provider course completed and qualification in required upon hire, or within 3 months of hire
  • Competent in /have had exposure to the use of electronic clinical systems (EPIC, similar modern clinical systems)

Experience

Essential

  • Experience working in a neurological or spinal rehabilitation setting
  • Track record of achievement of objectives in present and past jobs in the clinical field

Desirable

  • Experience working in the Independent Sector
Person Specification

Qualifications

Essential

  • NVQ level 2 or higher; Care Certificate
  • Good communication and organisational skills
  • BLS provider course completed and qualification in required upon hire, or within 3 months of hire
  • Competent in /have had exposure to the use of electronic clinical systems (EPIC, similar modern clinical systems)

Experience

Essential

  • Experience working in a neurological or spinal rehabilitation setting
  • Track record of achievement of objectives in present and past jobs in the clinical field

Desirable

  • Experience working in the Independent Sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cleveland Clinic London

Address

Cleveland Clinic

33 Grosvenor Place

London

SW1X 7HY


Employer's website

https://jobs.clevelandclinic.org/ (Opens in a new tab)

Employer details

Employer name

Cleveland Clinic London

Address

Cleveland Clinic

33 Grosvenor Place

London

SW1X 7HY


Employer's website

https://jobs.clevelandclinic.org/ (Opens in a new tab)

For questions about the job, contact:

Talent Business Partner

Soonil Gooljar

GOOLJAS@ccf.org

Date posted

07 January 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

E0396-24-0003

Job locations

Cleveland Clinic

33 Grosvenor Place

London

SW1X 7HY


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