Job summary
Pinehill Hospital is one of Hertfordshire's leading private hospitals with an excellent reputation for delivering high quality patient-centred care. We provide a wide range of elective healthcare services to private and NHS patients. Pinehill Hospital is proud of the high quality clinical standards we provide to our patients and are committed to ensuring that we can continuously improve our standards of services.
Main duties of the job
We currently have a great opportunity for a Receptionist to join our team at Pinehill Hospital in Hitchin. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise.
You will be expected to deliver a first class service to patients, consultants and colleagues.
About us
Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating over 100 hospitals and day surgery facilities across Australia, the United Kingdom, Indonesia and France. Ramsay Health Care is well-respected in the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. These features help to attract leading health care practitioners to work in our facilities. Ramsay Health Care UK is one of the leading providers of independent hospital services in England, with a network of 33 acute hospitals. These provide a wide and comprehensive range of specialised and efficient clinical specialties from orthopaedics and general surgery, to cardiac surgery and Eye Surgery. Recognised by all major medical insurers, Ramsay offers fast, convenient, effective and high quality treatment for all patients, whether medically insured, self-pay, or from the increasing number referred by the NHS. Ramsay Health Care has launched a unique service for private patients, Premium Care. This is available to all patients using private medical insurance or funding their own treatment and aims to set the standard for private healthcare. It offers the highest standards of clinical care combined with superior hotel services and the flexibility of a personal service tailored to your needs.
Job description
Job responsibilities
Receptionist/ Medical Records Administrator
Pinehill Hospital | Full Time - 37.5 hours per week - Flexible hours
Salary: Depending on experience + Benefits
We have a fantastic opportunity for an Administrator to join our Reception and Medical Records department at Pinehill hospital.
Pinehill Hospital is one of Hertfordshire's leading private hospitals with an excellent reputation for delivering high quality patient-centred care. We provide a wide range of elective healthcare services to private and NHS patients. Pinehill Hospital is proud of the high quality clinical standards we provide to our patients and are committed to ensuring that we can continuously improve our standards of services.
The role:
We currently have a great opportunity for a Receptionist to join our team at Pinehill Hospital in Hitchin. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise.
You will be expected to deliver a first class service to patients, consultants and colleagues.
What you will bring with you:
flexible and positive attitude
warm, considerate and empathetic character
passion for delivering an excellent service
friendly and professional approach combined with excellent customer service skills
The ability to make decisions and use your initiative
Excellent written and verbal communication skills
Fast and efficient computer skills
Passion to deliver excellent customer service
Experience working in an admin environment - ideally customer facing
Must be available to work all 3 Reception shift patters: Early 6:45am -3pm; Middle 9am-5pm; Late 1pm-9pm
Medical Records Shift Patterns vary between 8-4 or 9-5
Benefits:
Contributory pension scheme
Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank
25 days' annual leave plus 8 day's Bank Holiday
Private Healthcare and Life Assurance
Free onsite parking and a subsidised staff restaurant
Access to our employee Ramsay Discount Programme
Wellbeing centre and access to 24/7 employee assistance line
Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums
About us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.
We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.
Please apply via www.ramsayhealth.co.uk/careers
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
#ACX
Job description
Job responsibilities
Receptionist/ Medical Records Administrator
Pinehill Hospital | Full Time - 37.5 hours per week - Flexible hours
Salary: Depending on experience + Benefits
We have a fantastic opportunity for an Administrator to join our Reception and Medical Records department at Pinehill hospital.
Pinehill Hospital is one of Hertfordshire's leading private hospitals with an excellent reputation for delivering high quality patient-centred care. We provide a wide range of elective healthcare services to private and NHS patients. Pinehill Hospital is proud of the high quality clinical standards we provide to our patients and are committed to ensuring that we can continuously improve our standards of services.
The role:
We currently have a great opportunity for a Receptionist to join our team at Pinehill Hospital in Hitchin. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise.
You will be expected to deliver a first class service to patients, consultants and colleagues.
What you will bring with you:
flexible and positive attitude
warm, considerate and empathetic character
passion for delivering an excellent service
friendly and professional approach combined with excellent customer service skills
The ability to make decisions and use your initiative
Excellent written and verbal communication skills
Fast and efficient computer skills
Passion to deliver excellent customer service
Experience working in an admin environment - ideally customer facing
Must be available to work all 3 Reception shift patters: Early 6:45am -3pm; Middle 9am-5pm; Late 1pm-9pm
Medical Records Shift Patterns vary between 8-4 or 9-5
Benefits:
Contributory pension scheme
Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank
25 days' annual leave plus 8 day's Bank Holiday
Private Healthcare and Life Assurance
Free onsite parking and a subsidised staff restaurant
Access to our employee Ramsay Discount Programme
Wellbeing centre and access to 24/7 employee assistance line
Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums
About us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.
We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.
Please apply via www.ramsayhealth.co.uk/careers
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
#ACX
Person Specification
Qualifications
Essential
- flexible and positive attitude
- warm, considerate and empathetic character
- passion for delivering an excellent service
- friendly and professional approach combined with excellent customer service skills
- The ability to make decisions and use your initiative
- Excellent written and verbal communication skills
- Fast and efficient computer skills
- Passion to deliver excellent customer service
- Experience working in an admin environment - ideally customer facing
Experience
Essential
- flexible and positive attitude
- warm, considerate and empathetic character
- passion for delivering an excellent service
- friendly and professional approach combined with excellent customer service skills
- The ability to make decisions and use your initiative
- Excellent written and verbal communication skills
- Fast and efficient computer skills
- Passion to deliver excellent customer service
- Experience working in an admin environment - ideally customer facing
Person Specification
Qualifications
Essential
- flexible and positive attitude
- warm, considerate and empathetic character
- passion for delivering an excellent service
- friendly and professional approach combined with excellent customer service skills
- The ability to make decisions and use your initiative
- Excellent written and verbal communication skills
- Fast and efficient computer skills
- Passion to deliver excellent customer service
- Experience working in an admin environment - ideally customer facing
Experience
Essential
- flexible and positive attitude
- warm, considerate and empathetic character
- passion for delivering an excellent service
- friendly and professional approach combined with excellent customer service skills
- The ability to make decisions and use your initiative
- Excellent written and verbal communication skills
- Fast and efficient computer skills
- Passion to deliver excellent customer service
- Experience working in an admin environment - ideally customer facing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.