Business Relations Manager

Ramsay Health Care UK Operations Limited

Information:

This job is now closed

Job summary

This exciting and strategic role involves supporting the Hospital Director in driving growth and increased referrals across all payor channels into the hospital and Ramsay Health Care as a whole, by developing and delivering excellent stakeholder engagement and communications. The Business Relations Manager role is primarily field based with accountability for increasing and delivering targeted referrals and revenues.

Main duties of the job

Experience of working in a similar role within healthcare or proven track record in sales and account management environment. Exceptional organisational skills. Ability to work effectively in a team environment and autonomously in a field based role. Excellent communication and negotiation skills. Tenacity and resilience; a strong desire to achieve targets. Strong IT literacy. Flexibility to work evenings and some weekends for planned schedule of events / hospitality. Full UK driving licence.

About us

This exciting and strategic role involves supporting the Hospital Director in driving growth and increased referrals across all payor channels into the hospital and Ramsay Health Care as a whole, by developing and delivering excellent stakeholder engagement and communications. The Business Relations Manager role is primarily field based with accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community. You will work within a defined territory with the intent of increasing Ramsay's market share, and brand awareness. The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high quality communication methods, both virtually and face to face. You will be responsible for developing an engagement strategy and delivering promotional activity, whilst developing key relationships you will also be expected to arrange specialty meetings and conducting 360 consultant account reviews. The role will be supported by using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the hospital's strategic business plan and targets.

Date posted

22 December 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

JR7841

Job locations

120 Mile End Rd, Colchester CO4 5XR

Colchester

C04 5XR


Job description

Job responsibilities

Business Relations Manager The Role: This exciting and strategic role involves supporting the Hospital Director in driving growth and increased referrals across all payor channels into the hospital and Ramsay Health Care as a whole, by developing and delivering excellent stakeholder engagement and communications. The Business Relations Manager role is primarily field based with accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community. You will work within a defined territory with the intent of increasing Ramsay's market share, and brand awareness. The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high quality communication methods, both virtually and face to face. You will be responsible for developing an engagement strategy and delivering promotional activity, whilst developing key relationships you will also be expected to arrange specialty meetings and conducting 360 consultant account reviews. The role will be supported by using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the hospital's strategic business plan and targets. Where you'll be based Oaks Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patient services in England. Oaks Hospital is a 58 bed facility including 18 ambulatory bays, 4 laminar flow Theatres and an Endoscopy Theatre. You will work mostly in and around the North East Essex area with the occasional travel into Suffolk and Mid Essex. What you'll bring with you:

  • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
  • Exceptional organisational skills.
  • Ability to work effectively in a team environment and autonomously in a field based role.
  • Excellent communication and negotiation skills.
  • Tenacity and resilience; a strong desire to achieve targets.
  • Strong IT literacy.
  • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
  • Full UK driving licence.
    • Benefits:
  • Competitive Salary
  • Contributory pension scheme
  • Access to the Ramsay Academy - genuine opportunities to grow, develop and specialise in your career
  • 25 days' annual leave plus 8 bank holidays plus the opportunity to buy/sell more
  • Free Parking
  • Subsidised restaurant
  • Private Healthcare and Life Assurance
  • Access to our employee Discount Programme
  • Wellbeing centre and access to 24/7 employee assistance line for free advice
    • About Us: Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We want people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. All offers of employment will be subject to receipt of a satisfactory Standard/Enhanced Disclosure Certificate from the Disclosure and Barring Service. Oaks Hospital is committed to quality, equality and opportunity for all.

    Job description

    Job responsibilities

    Business Relations Manager The Role: This exciting and strategic role involves supporting the Hospital Director in driving growth and increased referrals across all payor channels into the hospital and Ramsay Health Care as a whole, by developing and delivering excellent stakeholder engagement and communications. The Business Relations Manager role is primarily field based with accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community. You will work within a defined territory with the intent of increasing Ramsay's market share, and brand awareness. The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high quality communication methods, both virtually and face to face. You will be responsible for developing an engagement strategy and delivering promotional activity, whilst developing key relationships you will also be expected to arrange specialty meetings and conducting 360 consultant account reviews. The role will be supported by using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the hospital's strategic business plan and targets. Where you'll be based Oaks Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patient services in England. Oaks Hospital is a 58 bed facility including 18 ambulatory bays, 4 laminar flow Theatres and an Endoscopy Theatre. You will work mostly in and around the North East Essex area with the occasional travel into Suffolk and Mid Essex. What you'll bring with you:

  • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
  • Exceptional organisational skills.
  • Ability to work effectively in a team environment and autonomously in a field based role.
  • Excellent communication and negotiation skills.
  • Tenacity and resilience; a strong desire to achieve targets.
  • Strong IT literacy.
  • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
  • Full UK driving licence.
    • Benefits:
  • Competitive Salary
  • Contributory pension scheme
  • Access to the Ramsay Academy - genuine opportunities to grow, develop and specialise in your career
  • 25 days' annual leave plus 8 bank holidays plus the opportunity to buy/sell more
  • Free Parking
  • Subsidised restaurant
  • Private Healthcare and Life Assurance
  • Access to our employee Discount Programme
  • Wellbeing centre and access to 24/7 employee assistance line for free advice
    • About Us: Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We want people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. All offers of employment will be subject to receipt of a satisfactory Standard/Enhanced Disclosure Certificate from the Disclosure and Barring Service. Oaks Hospital is committed to quality, equality and opportunity for all.

    Person Specification

    Qualifications

    Essential

    • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
    • Exceptional organisational skills.
    • Ability to work effectively in a team environment and autonomously in a field based role.
    • Excellent communication and negotiation skills.
    • Tenacity and resilience; a strong desire to achieve targets.
    • Strong IT literacy.
    • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
    • Full UK driving licence.

    Experience

    Essential

    • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
    • Exceptional organisational skills.
    • Ability to work effectively in a team environment and autonomously in a field based role.
    • Excellent communication and negotiation skills.
    • Tenacity and resilience; a strong desire to achieve targets.
    • Strong IT literacy.
    • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
    • Full UK driving licence.
    Person Specification

    Qualifications

    Essential

    • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
    • Exceptional organisational skills.
    • Ability to work effectively in a team environment and autonomously in a field based role.
    • Excellent communication and negotiation skills.
    • Tenacity and resilience; a strong desire to achieve targets.
    • Strong IT literacy.
    • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
    • Full UK driving licence.

    Experience

    Essential

    • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
    • Exceptional organisational skills.
    • Ability to work effectively in a team environment and autonomously in a field based role.
    • Excellent communication and negotiation skills.
    • Tenacity and resilience; a strong desire to achieve targets.
    • Strong IT literacy.
    • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
    • Full UK driving licence.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Ramsay Health Care UK Operations Limited

    Address

    120 Mile End Rd, Colchester CO4 5XR

    Colchester

    C04 5XR


    Employer's website

    https://www.ramsayhealth.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Ramsay Health Care UK Operations Limited

    Address

    120 Mile End Rd, Colchester CO4 5XR

    Colchester

    C04 5XR


    Employer's website

    https://www.ramsayhealth.co.uk/ (Opens in a new tab)

    For questions about the job, contact:

    Recruitment Partner

    Danielle Burdett

    danielle.burdett@ramsayhealth.co.uk

    07423714200

    Date posted

    22 December 2023

    Pay scheme

    Other

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    JR7841

    Job locations

    120 Mile End Rd, Colchester CO4 5XR

    Colchester

    C04 5XR


    Privacy notice

    Ramsay Health Care UK Operations Limited's privacy notice (opens in a new tab)