Job summary
Blakelands Hospital is a freestanding day case (ambulatory surgery) hospital. As well as two operating theatres, we have an outpatient, x-ray and physio department focussing on ophthalmic, orthopaedic, Gastroenterology, Breast and general surgery. If you are excited about becoming part of a supportive team renowned for excellence and exceptional patient satisfaction, then the Blakelands Hospital is for you.
Main duties of the job
An exciting opportunity has arisen for an enthusiastic and highly motivated individual with excellent communication skills to join our administrative reception team.
As a receptionist, you will work on our front desk to meet and greet all visitors, providing guidance as they enter Blakelands Hospital for all appointments and enquiries. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. You will be expected to deliver a first-class service to patients, consultants and colleagues.
About us
Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating over 100 hospitals and day surgery facilities across Australia, the United Kingdom, Indonesia and France. Ramsay Health Care is well-respected in the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. These features help to attract leading health care practitioners to work in our facilities. Ramsay Health Care UK is one of the leading providers of independent hospital services in England, with a network of 33 acute hospitals. These provide a wide and comprehensive range of specialised and efficient clinical specialties from orthopaedics and general surgery, to cardiac surgery and Eye Surgery. Recognised by all major medical insurers, Ramsay offers fast, convenient, effective and high quality treatment for all patients, whether medically insured, self-pay, or from the increasing number referred by the NHS. Ramsay Health Care has launched a unique service for private patients, Premium Care. This is available to all patients using private medical insurance or funding their own treatment and aims to set the standard for private healthcare. It offers the highest standards of clinical care combined with superior hotel services and the flexibility of a personal service tailored to your needs.
Job description
Job responsibilities
Receptionist
37.5 Hours | Blakelands Hospital
The role
An exciting opportunity has arisen for an enthusiastic and highly motivated individual with excellent communication skills to join our administrative reception team.
As a receptionist, you will work on our front desk to meet and greet all visitors, providing guidance as they enter Blakelands Hospital for all appointments and enquiries. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. You will be expected to deliver a first-class service to patients, consultants and colleagues.
Where you'll be based
Blakelands Hospital is a freestanding day case (ambulatory surgery) hospital. As well as two operating theatres, we have an outpatient, x-ray and physio department focussing on ophthalmic, orthopaedic, Gastroenterology, Breast and general surgery. If you are excited about becoming part of a supportive team renowned for excellence and exceptional patient satisfaction, then the Blakelands Hospital is for you.
We are located centrally in Milton Keynes, easily accessible to Buckinghamshire, Hertfordshire and Bedfordshire with free parking on site. There is a direct train link to London.
What you'll bring with you
* A strong desire to provide high levels of customer service
* Proven experience in administration and customer service
* An ability to manage own workload within a busy environment
* Enthusiastic and empathetic character promoting positive attitude at work
* Confident communication skills on all levels, via telephone, email and in person
* Demonstrate strong time management and organisation administration skills
Benefits
* Contributory pension scheme
* Attractive enhancement rates for permanent and bank work: 30%-100% for evenings, weekends and Bank Holidays
* 25 days' annual leave plus eight Bank Holiday days
* Family friendly policies including enhanced parental leave
* Private healthcare and life assurance
* Free uniform and DBS check
* Free onsite parking
* Access to our employee discount programme
* Wellbeing Centre and access to 24/7 employee assistance line
* Long service, employee recognition and appreciation awards
* Access to the Ramsay Academy giving you genuine opportunities to grow, develop and specialise in your career
About us
We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS.
We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth.
To apply
Please contact Danielle on or 07423 714 200 for an informal chat, or to ask any questions you may have before you apply. Or you can apply directly via www.ramsayhealth.co.uk/careers
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process.
Job description
Job responsibilities
Receptionist
37.5 Hours | Blakelands Hospital
The role
An exciting opportunity has arisen for an enthusiastic and highly motivated individual with excellent communication skills to join our administrative reception team.
As a receptionist, you will work on our front desk to meet and greet all visitors, providing guidance as they enter Blakelands Hospital for all appointments and enquiries. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. You will be expected to deliver a first-class service to patients, consultants and colleagues.
Where you'll be based
Blakelands Hospital is a freestanding day case (ambulatory surgery) hospital. As well as two operating theatres, we have an outpatient, x-ray and physio department focussing on ophthalmic, orthopaedic, Gastroenterology, Breast and general surgery. If you are excited about becoming part of a supportive team renowned for excellence and exceptional patient satisfaction, then the Blakelands Hospital is for you.
We are located centrally in Milton Keynes, easily accessible to Buckinghamshire, Hertfordshire and Bedfordshire with free parking on site. There is a direct train link to London.
What you'll bring with you
* A strong desire to provide high levels of customer service
* Proven experience in administration and customer service
* An ability to manage own workload within a busy environment
* Enthusiastic and empathetic character promoting positive attitude at work
* Confident communication skills on all levels, via telephone, email and in person
* Demonstrate strong time management and organisation administration skills
Benefits
* Contributory pension scheme
* Attractive enhancement rates for permanent and bank work: 30%-100% for evenings, weekends and Bank Holidays
* 25 days' annual leave plus eight Bank Holiday days
* Family friendly policies including enhanced parental leave
* Private healthcare and life assurance
* Free uniform and DBS check
* Free onsite parking
* Access to our employee discount programme
* Wellbeing Centre and access to 24/7 employee assistance line
* Long service, employee recognition and appreciation awards
* Access to the Ramsay Academy giving you genuine opportunities to grow, develop and specialise in your career
About us
We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS.
We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth.
To apply
Please contact Danielle on or 07423 714 200 for an informal chat, or to ask any questions you may have before you apply. Or you can apply directly via www.ramsayhealth.co.uk/careers
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process.
Person Specification
Qualifications
Essential
- A strong desire to provide high levels of customer service
- * Proven experience in administration and customer service
- * An ability to manage own workload within a busy environment
- * Enthusiastic and empathetic character promoting positive attitude at work
- * Confident communication skills on all levels, via telephone, email and in person
- * Demonstrate strong time management and organisation administration skills
Desirable
- * A strong desire to provide high levels of customer service
- * Proven experience in administration and customer service
- * An ability to manage own workload within a busy environment
- * Enthusiastic and empathetic character promoting positive attitude at work
- * Confident communication skills on all levels, via telephone, email and in person
- * Demonstrate strong time management and organisation administration skills
-
Experience
Essential
- A strong desire to provide high levels of customer service
- * Proven experience in administration and customer service
- * An ability to manage own workload within a busy environment
- * Enthusiastic and empathetic character promoting positive attitude at work
- * Confident communication skills on all levels, via telephone, email and in person
- * Demonstrate strong time management and organisation administration skills
Desirable
- * A strong desire to provide high levels of customer service
- * Proven experience in administration and customer service
- * An ability to manage own workload within a busy environment
- * Enthusiastic and empathetic character promoting positive attitude at work
- * Confident communication skills on all levels, via telephone, email and in person
- * Demonstrate strong time management and organisation administration skills
-
Person Specification
Qualifications
Essential
- A strong desire to provide high levels of customer service
- * Proven experience in administration and customer service
- * An ability to manage own workload within a busy environment
- * Enthusiastic and empathetic character promoting positive attitude at work
- * Confident communication skills on all levels, via telephone, email and in person
- * Demonstrate strong time management and organisation administration skills
Desirable
- * A strong desire to provide high levels of customer service
- * Proven experience in administration and customer service
- * An ability to manage own workload within a busy environment
- * Enthusiastic and empathetic character promoting positive attitude at work
- * Confident communication skills on all levels, via telephone, email and in person
- * Demonstrate strong time management and organisation administration skills
-
Experience
Essential
- A strong desire to provide high levels of customer service
- * Proven experience in administration and customer service
- * An ability to manage own workload within a busy environment
- * Enthusiastic and empathetic character promoting positive attitude at work
- * Confident communication skills on all levels, via telephone, email and in person
- * Demonstrate strong time management and organisation administration skills
Desirable
- * A strong desire to provide high levels of customer service
- * Proven experience in administration and customer service
- * An ability to manage own workload within a busy environment
- * Enthusiastic and empathetic character promoting positive attitude at work
- * Confident communication skills on all levels, via telephone, email and in person
- * Demonstrate strong time management and organisation administration skills
-
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.