Personal Assistant

Ramsay Health Care UK Operations Limited

Information:

This job is now closed

Job summary

We have an exciting opportunity for an experienced and highly organised Personal Assistant to provide support to our Hospital Director at Clifton Park Hospital.

Main duties of the job

We are seeking a highly motivated, proactive individual with exceptional Personal Assistant (PA) skills to provide a streamline service to the Hospital Director and the Senior Management Team at Clifton Park Hospital. As well as general organisation skills the role includes diary management, organisation of meetings and minute taking.

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. Clifton Park Hospital is an independent sector hospital based on the edge of York City centre, treating both NHS and private patients. Clifton Park Hospital Ltd. is a joint venture between Ramsay Health Care UK and North Yorkshire Orthopaedic Specialists which is a group of specialist Consultant Orthopaedic surgeons all working for the NHS Trust in York.

Date posted

28 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

JR5524

Job locations

Shipton Rd, Rawcliffe, York YO30 5RA

York

YO30 5RA


Job description

Job responsibilities

Personal Assistant Clifton Park Hospital - York | Full time | Competitive Salary We have an exciting opportunity for an experienced and highly organised Personal Assistant to provide support to our Hospital Director at Clifton Park Hospital. The role We are seeking a highly motivated, proactive individual with exceptional Personal Assistant (PA) skills to provide a streamline service to the Hospital Director and the Senior Management Team at Clifton Park Hospital. As well as general organisation skills the role includes diary management, organisation of meetings and minute taking. The role requires utilisation of an in-house training risk management and patient administration system, for which training will be provided. The role also includes the co-ordination of patient complaints, including from logging on the system, co-ordinating investigation where appropriate, collating responses and complaint review meetings. Working closely with the Hospital Director, the successful candidate will also manage the end-to-end Credentialing requirements of consultants working at the facility, ensuring compliance with Ramsay Health Care UK standards. On behalf of the HD, you are responsible to manage the ongoing maintenance of the credentials of existing Consultants and onboarding of new Consultants with practicing privileges, liaising with Hospital Senior Leadership, Corporate Senior Leadership, and the local Medical Advisory Committee (MAC) Chair and MAC members. The successful candidate will be able to demonstrate the following:

  • Strong administrative experience
  • Minute-taking skills (essential)
  • Shorthand (desirable)
  • Working knowledge of Microsoft Office 365 and Microsoft Teams
  • Knowledge of medical terminology desirable
  • Adherence to high standards of confidentiality
  • High levels of accuracy and attention to detail
  • The ability to work independently
  • Excellent communication skills - written and oral
  • Time management skills with the ability to prioritise
  • What you will bring with you:
  • A warm, considerate, and empathetic character
  • The ability to make decisions and use your initiative
  • A flexible and positive attitude
  • A desire to progress and improve our services
  • A willingness to be involved in projects and initiatives outside your core role to support the Hospital Director
  • and wider hospital. Benefits
  • Contributory pension scheme
  • 25 days' annual leave plus 8 day's Bank Holiday
  • Private Healthcare and Life Assurance
  • Free onsite parking and a subsidised staff restaurant
  • Access to our employee Ramsay Discount Programme
  • Wellbeing centre and access to 24/7 employee assistance line
  • Access to the Ramsay Academy - We invest in our people by creating real development
  • opportunities and career pathways supported by structured learning curriculums
  • About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. Clifton Park Hospital is an independent sector hospital based on the edge of York City centre, treating both NHS and private patients. Clifton Park Hospital Ltd. is a joint venture between Ramsay Health Care UK and North Yorkshire Orthopaedic Specialists which is a group of specialist Consultant Orthopaedic surgeons all working for the NHS Trust in York. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. Alternatively apply via www.ramsayhealth.co.uk/careers We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. #LI-GL1

    Job description

    Job responsibilities

    Personal Assistant Clifton Park Hospital - York | Full time | Competitive Salary We have an exciting opportunity for an experienced and highly organised Personal Assistant to provide support to our Hospital Director at Clifton Park Hospital. The role We are seeking a highly motivated, proactive individual with exceptional Personal Assistant (PA) skills to provide a streamline service to the Hospital Director and the Senior Management Team at Clifton Park Hospital. As well as general organisation skills the role includes diary management, organisation of meetings and minute taking. The role requires utilisation of an in-house training risk management and patient administration system, for which training will be provided. The role also includes the co-ordination of patient complaints, including from logging on the system, co-ordinating investigation where appropriate, collating responses and complaint review meetings. Working closely with the Hospital Director, the successful candidate will also manage the end-to-end Credentialing requirements of consultants working at the facility, ensuring compliance with Ramsay Health Care UK standards. On behalf of the HD, you are responsible to manage the ongoing maintenance of the credentials of existing Consultants and onboarding of new Consultants with practicing privileges, liaising with Hospital Senior Leadership, Corporate Senior Leadership, and the local Medical Advisory Committee (MAC) Chair and MAC members. The successful candidate will be able to demonstrate the following:

  • Strong administrative experience
  • Minute-taking skills (essential)
  • Shorthand (desirable)
  • Working knowledge of Microsoft Office 365 and Microsoft Teams
  • Knowledge of medical terminology desirable
  • Adherence to high standards of confidentiality
  • High levels of accuracy and attention to detail
  • The ability to work independently
  • Excellent communication skills - written and oral
  • Time management skills with the ability to prioritise
  • What you will bring with you:
  • A warm, considerate, and empathetic character
  • The ability to make decisions and use your initiative
  • A flexible and positive attitude
  • A desire to progress and improve our services
  • A willingness to be involved in projects and initiatives outside your core role to support the Hospital Director
  • and wider hospital. Benefits
  • Contributory pension scheme
  • 25 days' annual leave plus 8 day's Bank Holiday
  • Private Healthcare and Life Assurance
  • Free onsite parking and a subsidised staff restaurant
  • Access to our employee Ramsay Discount Programme
  • Wellbeing centre and access to 24/7 employee assistance line
  • Access to the Ramsay Academy - We invest in our people by creating real development
  • opportunities and career pathways supported by structured learning curriculums
  • About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. Clifton Park Hospital is an independent sector hospital based on the edge of York City centre, treating both NHS and private patients. Clifton Park Hospital Ltd. is a joint venture between Ramsay Health Care UK and North Yorkshire Orthopaedic Specialists which is a group of specialist Consultant Orthopaedic surgeons all working for the NHS Trust in York. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. Alternatively apply via www.ramsayhealth.co.uk/careers We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. #LI-GL1

    Person Specification

    Qualifications

    Essential

    • Strong administrative experience
    • Minute-taking skills (essential)
    • Shorthand (desirable)
    • Working knowledge of Microsoft Office 365 and Microsoft Teams

    Experience

    Essential

    • Strong administrative experience
    • Minute-taking skills (essential)
    • Shorthand (desirable)
    • Working knowledge of Microsoft Office 365 and Microsoft Teams
    Person Specification

    Qualifications

    Essential

    • Strong administrative experience
    • Minute-taking skills (essential)
    • Shorthand (desirable)
    • Working knowledge of Microsoft Office 365 and Microsoft Teams

    Experience

    Essential

    • Strong administrative experience
    • Minute-taking skills (essential)
    • Shorthand (desirable)
    • Working knowledge of Microsoft Office 365 and Microsoft Teams

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Ramsay Health Care UK Operations Limited

    Address

    Shipton Rd, Rawcliffe, York YO30 5RA

    York

    YO30 5RA


    Employer's website

    https://www.ramsayhealth.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Ramsay Health Care UK Operations Limited

    Address

    Shipton Rd, Rawcliffe, York YO30 5RA

    York

    YO30 5RA


    Employer's website

    https://www.ramsayhealth.co.uk/ (Opens in a new tab)

    For questions about the job, contact:

    Recruitment Partner

    Matthew Scott

    matthew.scott@ramsayhealth.co.uk

    02078472850

    Date posted

    28 November 2023

    Pay scheme

    Other

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    JR5524

    Job locations

    Shipton Rd, Rawcliffe, York YO30 5RA

    York

    YO30 5RA


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