Job summary
The Clinic Coordinator
oversees day-to-day operations at a designated site for Modality LLP services.
Responsibilities include managing staff, room allocation, stock availability,
site safety and compliance, equipment maintenance, financial procedures, and
external relationships. They ensure adherence to healthcare standards,
policies, and regulations, while fostering positive patient experiences.
We are seeking dedicated
postholders to join our team and who can display our CARE values: Commitment,
Accountability, Respect and Excellence.
This job is suitable for
individuals have a passion for working in an agile manner ensuring a
high-quality service is provided. The postholder(s) will be committed to undertake
any other duties commensurate with the role, within the bounds of their own
competence.
The job is not suitable to
people who are not resilient to working in a fast-paced environment, working
flexibly in line with ever changing demands in Community Services and the wider
NHS.
As an employee with us you can benefit from
Enrolment to the NHS pension scheme
Minimum 27 days annual leave, plus 8
days bank holiday pro rata
Employee discounts and benefits
scheme
Employee assistance programme (EAP)
Education and career pathways
Main duties of the job
The Modality LLP Clinic Coordinator role will be responsible for the
operational management of clinical, estates, governance and front of house
administrative functions of a designated building within the LLP portfolio.
The Clinic
Coordinator, through effective delegation and co-ordination will ensure that
the day-to-day running of clinical services is carried out effectively and
efficiently and will work with service functions to ensure that all services
operating out of the site are supported by high quality support services i.e.
reception, HCA services, equipment and consumables, governance, estates
compliance, security, building upkeep and cleaning services.
The role involves liaising with various teams, supervising staff, maintaining equipment records, coordinating with contractors, and attending relevant meetings. The Coordinator supports site-specific queries, contributes to operational improvements, and adapts to evolving business needs.
About us
Modality LLP is a provider of NHS community outpatient services within a number of regions across the UK.
Our service offer and expertise include:
- Over 15 years of experience of delivering community outpatient services
- Contracts with ICBs and hospital providers
- A diverse clinical workforce of consultants, GPs with extended roles, specialist nurses and allied health professionals
- Delivery of over 150,000 patient consultations per year
- Delivery of 1st consultations within a maximum of 4 weeks from referral from a choice of community locations, 7 days per week
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD
detailing the core responsibilities of this role.
You will love this job if you have a passion for patient care and for
developing and delivering new and innovative patient pathways
You will not enjoy this job if you are looking for a repetitive working
schedule and are comfortable with more traditional ways of working.
If you feel this is the ideal career and looking for a daily challenge,
we welcome an application for you to join our growing team of likeminded people.
As part of recruitment to Modality LLP, we will be checking the
vaccination status of all new starters so that we can manage individual and
environmental risks. Some vaccinations for clinical roles are mandatory, and
you will be asked to provide evidence of this.
*ALL APPLICANTS INVITED FOR INTERVIEW WILL NEED TO PROVE THEIR RIGHT TO
WORK IN THE UK AT THE INTERVIEW STAGE*
Please note
Modality LLP reserves the right to close this vacancy at any time during the
advertising period.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD
detailing the core responsibilities of this role.
You will love this job if you have a passion for patient care and for
developing and delivering new and innovative patient pathways
You will not enjoy this job if you are looking for a repetitive working
schedule and are comfortable with more traditional ways of working.
If you feel this is the ideal career and looking for a daily challenge,
we welcome an application for you to join our growing team of likeminded people.
As part of recruitment to Modality LLP, we will be checking the
vaccination status of all new starters so that we can manage individual and
environmental risks. Some vaccinations for clinical roles are mandatory, and
you will be asked to provide evidence of this.
*ALL APPLICANTS INVITED FOR INTERVIEW WILL NEED TO PROVE THEIR RIGHT TO
WORK IN THE UK AT THE INTERVIEW STAGE*
Please note
Modality LLP reserves the right to close this vacancy at any time during the
advertising period.
Person Specification
Personal Qualities
Essential
- Flexible can do attitude with a confident, friendly and approachable manner.
- Able to work autonomously and take direction and feedback.
- Creative approach to work.
- Car driver/able to travel across sites.
- Ability to work well under pressure and to tight timescales.
- Dealing with difficult people and challenging behaviour.
Knowledge
Essential
- Enthusiastic, highly motivated individual with experience in an estates/operational role.
- Awareness and understanding of Care Quality Commission (CQC) standards and requirements.
- Operational management experience.
- NVQ4/5 or above, or equivalent experience as a manager or Senior Supervisor.
- Understanding of how the role relates to the wider healthcare system.
- Proficient in key MS applications such as Word, Excel, Outlook and PowerPoint.
- Proficient in the use of clinical IT systems.
- Knowledge of, and experience in staff performance management, recruitment, sickness absence management and implementation of key managerial policies/HR procedures in relation to staff.
- Knowledge of Health and Safety requirements.
Skills
Essential
- Highly organised.
- Track record of developing and maintaining effective working relationships with teams.
- Excellent written, verbal and presentation skills.
- Strong leadership/management skills.
- Excellent time management skills and ability to work under pressure.
- Excellent IT skills.
- Aware of the importance of innovation in healthcare.
- Demonstrates effective communication both written and verbally.
- Excellent team working and customer service skills.
Person Specification
Personal Qualities
Essential
- Flexible can do attitude with a confident, friendly and approachable manner.
- Able to work autonomously and take direction and feedback.
- Creative approach to work.
- Car driver/able to travel across sites.
- Ability to work well under pressure and to tight timescales.
- Dealing with difficult people and challenging behaviour.
Knowledge
Essential
- Enthusiastic, highly motivated individual with experience in an estates/operational role.
- Awareness and understanding of Care Quality Commission (CQC) standards and requirements.
- Operational management experience.
- NVQ4/5 or above, or equivalent experience as a manager or Senior Supervisor.
- Understanding of how the role relates to the wider healthcare system.
- Proficient in key MS applications such as Word, Excel, Outlook and PowerPoint.
- Proficient in the use of clinical IT systems.
- Knowledge of, and experience in staff performance management, recruitment, sickness absence management and implementation of key managerial policies/HR procedures in relation to staff.
- Knowledge of Health and Safety requirements.
Skills
Essential
- Highly organised.
- Track record of developing and maintaining effective working relationships with teams.
- Excellent written, verbal and presentation skills.
- Strong leadership/management skills.
- Excellent time management skills and ability to work under pressure.
- Excellent IT skills.
- Aware of the importance of innovation in healthcare.
- Demonstrates effective communication both written and verbally.
- Excellent team working and customer service skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
