The London Clinic

Head of Operations: Pathology Services

Information:

This job is now closed

Job summary

The Head of Operations - Pathology Services is a pivotal leadership role responsible for overseeing the clinical and operational functions of the services. The Head of Operations, Pathology Services will collaborate with key stakeholders, the Clinical Operations Director, the Chief Nurse, the Medical Director and our consultants, to enhance service delivery and patient outcomes.

Main duties of the job

* Lead the operational management and delivery of Pathology care services, which includes all aspects of the Pathology services including Biochemistry, Transfusion Services, Heamatology, Stem Cell, Histopathology. To provide high performing and effective services that are responsive to patient and consultant needs. * Oversee the end to end delivery of pathology services * Ensure that services are delivered effectively, efficiently and within financial budgets. * Participate in the Silver On-Call rota. The Head will demonstrate an open, visible and collaborative leadership style, which is underpinned by the values of The London Clinic, 'we go further, we work as one and we personalise care'. * Accountable for delivering the strategic objectives, promoting innovation, supporting operational excellence and capitalising on growth opportunities across the services.

About us

We have an exciting opportunity for a Head of Operations - Pathology Services to join our Pathology Services. Our laboratories at 116-120 Harley Street provide a comprehensive range of laboratory investigations. In addition to the diagnosis of a wide range of diseases, our Pathology department is actively involved in therapeutic drug monitoring, blood grouping and transfusion and haemopoietic stem cell cryopreservation.

Details

Date posted

08 August 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

HofO -PS

Job locations

20 Devonshire Place

London

W1G6BW


Job description

Job responsibilities

We have an exciting opportunity for a Head of Operations - Pathology Services to join our Pathology Services. Our laboratories at 116-120 Harley Street provide a comprehensive range of laboratory investigations. In addition to the diagnosis of a wide range of diseases, our Pathology department is actively involved in therapeutic drug monitoring, blood grouping and transfusion and haemopoietic stem cell cryopreservation. We are offering a competitive salary for this role dependant on experience. Job Profile The Head of Operations - Pathology Services is a pivotal leadership role responsible for overseeing the clinical and operational functions of the services. The Head of Operations, Pathology Services will collaborate with key stakeholders, the Clinical Operations Director, the Chief Nurse, the Medical Director and our consultants, to enhance service delivery and patient outcomes. The postholder will provide leadership and support to staff working within the Pathology services including Biomedical Scientists, Receptionists, Managers and Porters to develop a culture of clinical excellence, effectiveness, with continuous improvement of the patient, staff and consultant experience. Join us and work with a leading team dedicated to delivering the best possible care and treatments for our patients.

  • Job Type: This is a full-time, permanent position working 37.5 hours per week.
  • Shift Pattern: Monday to Friday
  • Job Location: 20 Devonshire Place, London W1G 6BW
  • Salary: Competitive, dependant on experience.
  • Benefits package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 day's annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development; with clear career pathways and access to further education.
  • This advert will close on 4th September 2024. We will be holding interviews on 10th and 11th September, if you are shortlisted you will need to be available to interview on these dates. Key Duties
  • Lead the operational management and delivery of Pathology care services, which includes all aspects of the Pathology services including Biochemistry, Transfusion Services, Heamatology, Stem Cell, Histopathology. To provide high performing and effective services that are responsive to patient and consultant needs.
  • Oversee the end to end delivery of pathology services
  • Ensure that services are delivered effectively, efficiently and within financial budgets.
  • Participate in the Silver On-Call rota. The Head will demonstrate an open, visible and collaborative leadership style, which is underpinned by the values of The London Clinic, 'we go further, we work as one and we personalise care'.
  • Accountable for delivering the strategic objectives, promoting innovation, supporting operational excellence and capitalising on growth opportunities across the services.
  • Skills and experience
  • Registered professional or degree level qualification with relevant experience.
  • Postgraduate in health/management/business related course, or evidence of continuing professional development.
  • Experience at senior level in a healthcare environment, including a sound understanding of the performance requirements of delivering operational services.
  • Significant experience in developing and improving clinical and operational services and teams.
  • Understanding of private healthcare market and opportunities and challenges in the delivery of healthcare in the independent sector.
  • Ability to shape and implement a vision and strategy for a clinically excellent service.
  • Strong relationship building and ability to influence with both internal and external senior stakeholders, including exec board level.
  • The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

    Job description

    Job responsibilities

    We have an exciting opportunity for a Head of Operations - Pathology Services to join our Pathology Services. Our laboratories at 116-120 Harley Street provide a comprehensive range of laboratory investigations. In addition to the diagnosis of a wide range of diseases, our Pathology department is actively involved in therapeutic drug monitoring, blood grouping and transfusion and haemopoietic stem cell cryopreservation. We are offering a competitive salary for this role dependant on experience. Job Profile The Head of Operations - Pathology Services is a pivotal leadership role responsible for overseeing the clinical and operational functions of the services. The Head of Operations, Pathology Services will collaborate with key stakeholders, the Clinical Operations Director, the Chief Nurse, the Medical Director and our consultants, to enhance service delivery and patient outcomes. The postholder will provide leadership and support to staff working within the Pathology services including Biomedical Scientists, Receptionists, Managers and Porters to develop a culture of clinical excellence, effectiveness, with continuous improvement of the patient, staff and consultant experience. Join us and work with a leading team dedicated to delivering the best possible care and treatments for our patients.

  • Job Type: This is a full-time, permanent position working 37.5 hours per week.
  • Shift Pattern: Monday to Friday
  • Job Location: 20 Devonshire Place, London W1G 6BW
  • Salary: Competitive, dependant on experience.
  • Benefits package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 day's annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development; with clear career pathways and access to further education.
  • This advert will close on 4th September 2024. We will be holding interviews on 10th and 11th September, if you are shortlisted you will need to be available to interview on these dates. Key Duties
  • Lead the operational management and delivery of Pathology care services, which includes all aspects of the Pathology services including Biochemistry, Transfusion Services, Heamatology, Stem Cell, Histopathology. To provide high performing and effective services that are responsive to patient and consultant needs.
  • Oversee the end to end delivery of pathology services
  • Ensure that services are delivered effectively, efficiently and within financial budgets.
  • Participate in the Silver On-Call rota. The Head will demonstrate an open, visible and collaborative leadership style, which is underpinned by the values of The London Clinic, 'we go further, we work as one and we personalise care'.
  • Accountable for delivering the strategic objectives, promoting innovation, supporting operational excellence and capitalising on growth opportunities across the services.
  • Skills and experience
  • Registered professional or degree level qualification with relevant experience.
  • Postgraduate in health/management/business related course, or evidence of continuing professional development.
  • Experience at senior level in a healthcare environment, including a sound understanding of the performance requirements of delivering operational services.
  • Significant experience in developing and improving clinical and operational services and teams.
  • Understanding of private healthcare market and opportunities and challenges in the delivery of healthcare in the independent sector.
  • Ability to shape and implement a vision and strategy for a clinically excellent service.
  • Strong relationship building and ability to influence with both internal and external senior stakeholders, including exec board level.
  • The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

    Person Specification

    Qualifications

    Essential

    • Please see the attached job description and person specification..................................................

    Experience

    Essential

    • Please see the attached job description and person specification..................................................
    Person Specification

    Qualifications

    Essential

    • Please see the attached job description and person specification..................................................

    Experience

    Essential

    • Please see the attached job description and person specification..................................................

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

    From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

    From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Employer details

    Employer name

    The London Clinic

    Address

    20 Devonshire Place

    London

    W1G6BW


    Employer's website

    https://www.thelondonclinic.co.uk (Opens in a new tab)

    Employer details

    Employer name

    The London Clinic

    Address

    20 Devonshire Place

    London

    W1G6BW


    Employer's website

    https://www.thelondonclinic.co.uk (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Resourcing Partner

    Rebecca Lawson

    R.Lawson@thelondonclinic.co.uk

    02075355538

    Details

    Date posted

    08 August 2024

    Pay scheme

    Agenda for change

    Band

    Band 8a

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    HofO -PS

    Job locations

    20 Devonshire Place

    London

    W1G6BW


    Supporting documents

    Privacy notice

    The London Clinic's privacy notice (opens in a new tab)