Job responsibilities
We have an exciting opportunity for a Pathology Office Supervisor to join our pathology department.This role is based in our Pathology department at 116 Harley Street-London. We are offering a competitive salary of £36,000 per annum and a fantastic array or benefits.
Job Profile
The Pathology Office Supervisor's role is to oversee the pathology general office and deal with enquiries from users of the service in an efficient and professional manner to ensure that their needs are met and the standards of quality and service expected by our users is maintained.
Job Type: This is a full-time, permanent position working 37.5 hours per week.
Shift Pattern: Monday to Friday 9am-5.30pm
Job Location: 116 Harley Street, London, W1G 6BW (Close to Regents Park/Baker St tube stations).
Salary: £36,000 per annum
Benefits package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 day's annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development; with clear career pathways and access to further education.
Key Duties
To supervise the clerical team and ensure all tasks are carried out in a timely manner, with quality excellence and value-for-money.To undertake preliminary preparation of specimens as required.To ensure all staff within the department are given training and competency testing at regular intervals.To ensure the extended working day is covered by an appropriate number of suitably trained staff.To ensure that a high standard of quality and customer care is developed and maintained within the area.To comply, and ensure compliance with, all current health and safety regulations.To ensure that all referred requests are returned in a timely manner and to liaise with external laboratories to obtain outstanding results as necessary.To ensure that all enquiries to the department are dealt with promptly and professionally including the resolution of complaints where appropriate.
The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.
We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.
The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.
