Job responsibilities
Do you have experience of leading a successful team in a performance based, target driven environment? Do you want a leadership role with a bigger purpose?
We have the just role youre looking for!
At NHS SBS we provide payroll services for the NHS, and we have created several new teams to help us facilitate the growth of the services we provide to the NHS, leading to the openings for 5 Payroll Team Leaders. Your teams will be responsible for resolving the payroll queries of client and colleagues. With your support they will manage and investigate cases, discovering the root cause of any issues and provide corrective actions. You act as a point of escalation to your team, providing expert knowledge to help the resolution of their investigations.
This is exciting opportunity to lead a team has come about at a phenomenal time for you to join a growing business with a defined career path for you to take full advantage of progression opportunities and develop in to something even bigger!
This hybrid role will be predominantly home based with one day a week based from our brand new modern office in Southampton.
What youll be doing:
- Leading a small team and inspiring performance against a set of targets
- Lead 121s and set performance objectives in collaboration with team manager
- Provide expert knowledge on payroll processes and systems
- Act as point of escalation for more sophisticated queries
- Ensure smooth and effective service is provided to client using the service
- Play active role in ongoing development of processes in a continuous improvement environment
What you will bring:
- Experience in leading a team
- Strong interpersonal skills with the ability to communicate confidently at all levels
- Client management experience
- Ability to set and achieve both personal and team performance targets
- Computer literate, especially using MS Excel
It would be great if you had:
- Advanced skills with MS Excel, Word
- Ability to manage a small budget (FTEs, overtime)
If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you!
EmploymentType: Full-time, PermanentLocation: SouthamptonSecurityClearanceLevel: BPSSInternalRecruiter: MarkSalary: Up to £27000 per annum depending on experience and development needsBenefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if youre interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams expertise, in-depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.
Would you like to join us on our journey?