Totally

111 Clinical Advisors (Nurse/Paramedic) - Elizabeth House

Information:

This job is now closed

Job summary

We provide NHS111 services nationally, partnering with the NHS, to deliver care from our dedicated call centers in Stoke, Staffordshire, Stockton-On-Tees and Newcastle.

Our Urgent Care Division delivers highly successful services within NHS111, Clinical Assessment Services, GP Out of Hours and Urgent Treatment Centres nationally.

You will be joining our growing team at an exciting time within our fit for purpose structure.

Main duties of the job

As a Nurse or Paramedic, you'll champion quality care delivery, working closely with our Health Advisors, applying your clinical knowledge and skills to ensure our patients receive the right level of care when they urgently need it.

You will be provided with paid training in the use of NHS Pathways to support decisions with telephone triage, assessing patients presenting with symptoms, and provide appropriate aftercare advice and referrals when appropriate to do so.

Are you

  • Motivated to help our patients receive the best level of care
  • Calm in challenging situations
  • Focused on finding solutions effectively
  • Adaptable to changing situations
  • Able to act as a role model for the wider team

Day to Day

  • Provide a comprehensive telephone triage and clinical assessment
  • Support the dispatch process, ensuring appropriate resource deployment
  • Provide advice and support as required to Health Advisor or frontline operational colleagues
  • facilitate the provision of accurate healthcare information, self-care/health improvement advice or referral to the appropriate level and location of care.

About us

It's an exciting time to join Totally's Urgent Care NHS 111 team. Our teams are compassionate and committed to the delivery of quality health services to our patients.

Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need.

We partner with our healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists including the delivery of Urgent Treatment Centres and NHS 111.

Details

Date posted

27 October 2023

Pay scheme

Other

Salary

£17.66 to £25.66 an hour (inclusive of unsociable hours)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0346-23-0094

Job locations

Elizabeth House

Stoke-on-Trent

ST4 4RJ


Job description

Job responsibilities

Reward & Benefits

  • 33 days annual leave (plus 3 buy back days)
  • Perkbox (online discount portal),
  • 6% Employer Pension contribution,
  • Option to continue with your NHS Pension
  • Share save scheme,
  • Opportunities for career development,
  • Employee assistance program,
  • Virtual GP Services - 24/7 GP Appointments,
  • WeCare Wellbeing
  • Refer a friend
  • Death in Service
  • Golden Welcome**

    • ** Terms apply.

    For a copy of the JD, please email

    Job description

    Job responsibilities

    Reward & Benefits

  • 33 days annual leave (plus 3 buy back days)
  • Perkbox (online discount portal),
  • 6% Employer Pension contribution,
  • Option to continue with your NHS Pension
  • Share save scheme,
  • Opportunities for career development,
  • Employee assistance program,
  • Virtual GP Services - 24/7 GP Appointments,
  • WeCare Wellbeing
  • Refer a friend
  • Death in Service
  • Golden Welcome**

    • ** Terms apply.

    For a copy of the JD, please email

    Person Specification

    Qualifications

    Essential

    • Hold current professional registration with either the NMC or HCPC.

    Experience

    Essential

    • Have worked post registration for a year, ideally with some experience in an acute/primary care setting
    • Have the ability to assimilate large quantities of information quickly, accurately and communicate outcomes clearly.
    • Self-motivated with the ability to support and enthuse others by demonstrating a commitment to the delivery of high-quality patient care.
    Person Specification

    Qualifications

    Essential

    • Hold current professional registration with either the NMC or HCPC.

    Experience

    Essential

    • Have worked post registration for a year, ideally with some experience in an acute/primary care setting
    • Have the ability to assimilate large quantities of information quickly, accurately and communicate outcomes clearly.
    • Self-motivated with the ability to support and enthuse others by demonstrating a commitment to the delivery of high-quality patient care.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Totally

    Address

    Elizabeth House

    Stoke-on-Trent

    ST4 4RJ


    Employer's website

    https://www.totallyplc.com/ (Opens in a new tab)

    Employer details

    Employer name

    Totally

    Address

    Elizabeth House

    Stoke-on-Trent

    ST4 4RJ


    Employer's website

    https://www.totallyplc.com/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Head of Talent Acquisition

    careers

    careers@totallygroup.com

    Details

    Date posted

    27 October 2023

    Pay scheme

    Other

    Salary

    £17.66 to £25.66 an hour (inclusive of unsociable hours)

    Contract

    Permanent

    Working pattern

    Full-time, Part-time

    Reference number

    E0346-23-0094

    Job locations

    Elizabeth House

    Stoke-on-Trent

    ST4 4RJ


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