Outreach and Engagement Officer

Job description

Job responsibilities

You will be the Outreach and Engagement Officer, working with the System & Engagement Lead across the county for the Healthy Lifestyles service.

You will be expected to engage at community and neighbourhood level to develop partnerships and increase referrals into the service, building long-lasting relationships with local partners. This will involve working with a wide range of stakeholder groups, including but not limited to local authority, primary and secondary care, leisure services and the community and voluntary sector and community services.

You will be a motivated, passionate, organised and proactive communicator, with experience working in a community setting. ABL take a strengths focused asset-based approach to community delivery, looking to innovate and partner, not replicate existing delivery. The role will require dynamic working which embraces the vision and values we wish to establish supporting people to achieve healthy lives.

No two days will be the same in this varied and flexible role. If you are as comfortable spending a day with the team as you are working independently and confidently with new people and are highly organised this could be the job for you.

This is a demanding job, but you will not be on your own. ABLs highly experienced and friendly multi-disciplinary team of Health and Social Care professionals, Business Intelligence, Service Development, Governance, Finance and Business Development are there to support. Additionally, existing experienced delivery teams will be available to support you to drive the service forward.

The role will be varied, challenging and rewarding as you support and develop the service through implementation, delivery and ongoing innovation and service development.

Implementing the ABL Community Engagement Strategy

Working with ABLs communication team to help raise the profile of the service including social media posts and website updates

Engaging local services and partners to ensure local awareness and explore partnership opportunities and co-production activities.

Working closely with operational colleagues to manage the referral rates and develop partnerships with all potential referrers in your locality.

Attending local health forums/groups/meetings on a regular basis where required to represent ABL, promote the service and maintain local partnerships (this will involve some public speaking/presenting to small/medium groups of people)

Working collaboratively with all members of the Gloucestershire team and undertaking work in other areas when necessary, including occasional delivery support.

Supporting the monitoring and evaluation of the service and using formal and informal feedback to constructively shape and develop the service.

Attending all relevant team meetings including district team meetings and community engagement meetings providing engagement updated and contributing to quarterly reports as directed

Reporting against relevant targets, providing regular updates as requested on progress of project.

Supporting communications strategies (e.g. public open events, training and awareness raising sessions, communications materials, social media etc.) to promote the service and capture referrals (occasional weekend work may be required to support with events etc.)

Innovative and open minded to new ideas and piloting of different sessions

Supporting all co-production activities with local residents and stakeholders to support ongoing development of the service.

Be experienced in community engagement and partnership working in a community health environment.

Experience of building and maintaining partnerships

Positive and proactive with the ability to motivate, engage and support partnership delivery

Adept in communication; A confident and approachable communicator who adapts the message to fit the needs of the audience and ability to see the bigger picture in problem solving for community cohesion.

Build strong relationships; Foster trust and co-operation among colleagues, stakeholders, community leaders, commissioners and sub-contractors

Quality driven; you naturally seek high standards and actively seek to improve them.

Value and remain open to new ideas and perspectives.

Please note that we are unable to offer sponsorship for this role

Person Specification

Qualifications

Essential

• Degree and/or equivalent experience community healthcare,psychology, behaviour change.

Experience

Essential

• Experience of working in a healthcare environment
• Demonstrable experience of partnership working
• Demonstrable experience of speaking to large groups

Desirable

• Experience in a leadership role.
• Previous experience of delivering training programmes.
• Experience of delivering focus groups
• Experience of public speaking
• Experience of partnership working/collaborating with a range of stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

Healthy Lifestyles Gloucestershire

Eastgate Street

Gloucester

GL1 1PX

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)