Job responsibilities
Role Purpose:
The Healthy Lifestyle Advisor Lead role is designed to work closely with the wider management team and provide additional support to the team and operations within the services. The role will require leadership qualities and will hold accountability towards successfully driving service outcomes. The role will carry an element of delivery, where agreed, to cover for team absence and promote service growth.
You will join a team comprising of a GP, Head of Service, therapists, nutritionist, counselling specialists and administrators. You will be involved in providing management support and contributing to MDT meetings, supervising and supporting the delivery element of the service, leading clinics and supporting group education and intervention sessions. Development of resources and staff training is also included. The interventions can occur via telephone, digital platforms or face-to-face community venues across the footprint. You will be supported by the Obesity lead, service manager and the wider MDT.
Your key responsibilities will be:
Managerial
To assist the Operation Team Leads/Specialist Leads in the day to day running of the project
To be a point of contact for delivery staff queries
Assembling and coordinating staff to facilitate project delivery: overseeing staff calendars; liaise with the admin team, coordinate staff to provide session cover when necessary.
Lead on developing certain areas of the project according to the project plan
Accountability towards tracking and achieving service KPIs
Undertaking service observations and providing valuable performance-driven feedback
Support the line management of staff by performing staff 1:1s and PDPs
Oversee and monitor stakeholder activity and targets across all areas - liaise with stakeholder staff regularly, track performance according to service KPIs, work with the management team to set targets to improve performance
Undertake data preparation and analysis as requested by management and attend key monthly meeting for internal and external performance board
Work with system partners and stakeholders to design, deliver and evaluate the service engagement
Track and manage patient flow and outcomes through the system, as requested by the Operations Team Lead to put actions in place for those who are not progressing as they should
To coordinate the booking, risk assessing and use of various delivery venues
Support with financial duties including the processing of staff expenses and invoices relating to the project
Lead on the updating of data where data completeness is an issue
Audit of data quality to ensure that patient data is up to date and identify issues with data completeness and validity: oversee and coordinate monthly
Contribute to clinical governance procedures
Constantly monitor and report on progress of the project, to present reports defining progress, problems and solutions
Contribute to training and support of new staff and volunteers
Delivery
Deliver safe personalised, age appropriate, one-to-one group exercise interventions, behaviour change and physical activity advice to children, young people and families
Prepare and set up venues in a safe manner
Have a thorough understanding of the curriculum/teaching resources and be confident in the delivery of such.
Session planning including preparing the correct handouts, materials and equipment for the session
Discussing weight loss / gain with clients
Monitor weekly weight loss / gain and attendance against set targets.
Client contact calls to ensure attendance, chase non-attendance
Service / client evaluation
Oversee curriculum development
To support a team of Healthy Lifestyle Advisors to deliver a quality driven service spanning a range of interventions within the IWS.
To engage and recruit potential clients at promotional and community events.
Cover sessions where necessary.
Standard Information
Information Governance
Employees of ABL Health must comply with the provisions of GDPR and the Data Protection Act 2018. The postholder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation.
The postholder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000
The postholder must comply with ABLs policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access, or use. The postholder will be responsible for maintaining the clinical and/or corporate records that fall within the remit of this role to the standards in ABLs records management policies, and data quality processes and standards.
Health & Safety
Compliance with the Health & Safety at Work Act 1974 the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Safeguarding is Everyones Business
ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. Consequently, all ABLs employees, temporary staff and volunteers are required to adhere to ABLs safeguarding policies / procedures in addition to local and national safeguarding policies and to act upon any concerns in accordance with them.
Smoke Free
ABL is Smoke - Free. Smoking is not permitted on any of our premises or the surrounding land including car parking facilities.
Training
The postholder must attend any training that is identified as mandatory to their role.
The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.
Equality, Diversity & Human Rights
It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act 1998. ABL is an equal opportunities employer and aims to challenge discrimination, promote equality, and respect human rights.
