Specialist Stop Smoking Practitioner (Community)

Job description

Job responsibilities

The role of our Specialist Stop Smoking Advisor (Community) will be to provide 1-1 support to clients either face to face or over the phone and recommend appropriate medication and/or Nicotine Replacement Therapy to smokers who live or work in County Durham. Our Specialist Stop Smoking Service is based on good practice detailed in the National Centre for Smoking Cessation and Training Programme, and you will be expected to attain this qualification for the role. You will support the delivery of evidence based, equitable, stop smoking services that help to reduce health inequalities throughout our County. This will include the delivery of services within areas of multiple deprivation and to smokers from our target demographics. It is essential that the postholder can work flexibly, independently and as part of a team and can work with others to achieve targets for our Stop Smoking Service.

Duties and Responsibilities

This post will be under the line management of the Service Lead supervised by the Head of the Smokefree Durham Service. The role will be varied, challenging, and rewarding as the services develop and change in response to the needs of our clients and our Public Health Commissioners.

You will be a motivated, passionate, organised, and proactive individual who communicates well with a variety of people.

Key Responsibilities

Motivate, empower and enable clients to make informed choices regarding their smoking addiction, and support in their setting of realistic sustainable goals that lead to their quitting smoking tobacco

Deliver evidence-based stop smoking interventions, these may include: one to one clinics, drop ins, group sessions, telephone, or on-line support, these should be in accordance with the NCSCT Standard Treatment Programme.

Work with other professionals and agencies to embed smoking cessation as part of routine client care.

Maximise the impact of smoking cessation on health gains and reduce health inequalities.

Provide high quality, efficient and cost-effective services throughout a diverse range of community and health settings.

Provide a flexible, adaptable stop smoking service that meets the needs of our clients including those who have mental health conditions and/or problems with drugs or alcohol

Ensure all client and service records are GDPR compliant, up to date, accurate and satisfies the ABL Health documentation policies.

Successfully manage and maintain a caseload of clients and use appropriate ICT systems to ensure continuity of care

Provide effective administration along our client journeys in regard to client contact, appointment bookings, confirmations or cancellations.

Identify opportunities to develop and improve services for your clients.

Assist in the organisation of the services workload, ensuring effective communication with your colleagues

Attend stakeholder meetings as required.

Attend all relevant training, internal and external to support the role.

Skills and Competencies Required

Understand smoking addiction and the impact it has on peoples health

Trained (or willing to train) as an NCSCT certified stop smoking practitioner

Positive and proactive outlook with the ability to motivate, engage and support others to achieve the highest standards and outcomes.

Highly organised with the ability to work to deadlines and effectively manage a client caseload

To be flexible and adaptable in service delivery; based on the needs of our clients and commissioners

Good communication skills: including active listening, interviewing, written and verbal communication either face to face, over the phone or across digital channels. With the ability to adapt the message to fit the needs of the audience including clients, colleagues and stakeholders, at all levels.

Build strong relationships; foster trust and co-operation with clients, colleagues, partners, and community stakeholders

Demonstrable ability to achieve individual and team targets

Quality driven; you deliver high standards against quality standards and actively seek to improve them.

Be open and responsive to new ideas and perspectives.

Take an active role contributing to our helpful, professional and mutually supportive team dynamic

Confident using ICT equipment and software, including Microsoft Outlook, Teams, Excel and Word and Client based systems such as 1S4H

Due to the size of our County and the limitations of the public transport systems we require postholder to have independent travel arrangements.

Person Specification

Experience

Essential

• - Experience helping people with behavioural change and delivering health promotion
• - Experience of managing own workload without day to-day supervision
• -

Desirable

• - Experience of working within the Community/Health & Social Care setting

Skills and Knowledge

Essential

• - Understanding of addiction
• - Skills/knowledge to utilise computer software, including Microsoft Word, Excel and Powerpoint
• - Ability to communicate effectively both verbally and in writing at all levels with individuals, groups and the public
• - A positive outlook with an ability to inspire confidence, provide vision and motivate people
• - Ability to influence using skills and knowledge
• - Ability to prioritise work tasks
• - Understanding concepts of behaviour change and how to implement these
• - Ability to evaluate and reflect on own practice

Desirable

• - Knowledge of child protection and safeguarding children and vulnerable
• adults
• - Knowledge of the wider tobacco control agenda
• - Understanding of service key performance indicators
• - Understanding of the role of national guidance in healthcare settings
• - Experience of engagement work with key partners
• Understanding and evidence of adhering to information governance policies

Qualifications

Essential

• - Training/Qualification or experience in a Health & Social Care setting
• -

Desirable

• Relevant degree health/ social care/public health/
• psychology)/ professional qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

The Greenhouse

Greencroft Industrial Park

Annfield Plain

Co Durham

DH9 7XN

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)